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“We had a memorable stay with Gateway Resort. The staff were really exceptional, Will visit again.”

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The Gateway Resort Damdama Lake Gurgaon
Ranked #6 of 229 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Ahmedabad, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We had a memorable stay with Gateway Resort. The staff were really exceptional, Will visit again.”
4 of 5 bubbles Reviewed August 25, 2014

My family and myself have traveled a bit and I am happy to mention that the experience we had at Gurgaon was one of the best. It boils down to the staff who made an exceptional effort in making our stay that much pleasant. House keeping was another division who did an exceptional job. Their anticipation and providing with book marks and the wrapper for wires were brilliant.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank ShaliniVerma79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
    391
    179
    53
    15
    16
See reviews for
318
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92
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 19, 2014

An ideal place to getaway from the hustle-bustle from the city life.Located just 45 minutes from gurgaon, the resort which opened just a month back is still facing teething problems, no mobile signals and no wifi. But the rooms are fabulous , the ambience is superb and the staff helpful. The chinese food that we ate was outstanding and the breakfast has a decent spread. The front office and the F & B manager go out of the way to make your stay comfortable. All in all, aplace worth visiting.

  • Stayed August 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank hemalparag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
100 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed August 18, 2014

Rooms are huge with equally big bathroom. Pool area is very nice, but the service was slower than expected. Buffet Staff is very attentive and the food is undoubtedly very good. Not much to do other than relax or read a book in the expansive lawns. Damdama lake is 5 minute drive but can be avoided as the road is not in good shape and nothing much to do at the lake. Takes nearly 1.5 hours to reach from center of Delhi. The resort is new and maybe they will add more activities so that guests can stay a bit longer. Food/Drinks are priced on the higher side. No option to dine nearby.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank samdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meerut, India
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 17, 2014

This is a very large property but still under development.Went there on a company offsite.Very nice lawns and the sitout is very nice. The rooms are in cottage style,the AC were operational but yet to reach optimum level.

The food and service on day one was atrocious , after lot of complaints , they got their act together on Day2 it almost reached the Taj level

It will be an awesome property , once they get their act together !

Room Tip: Reaching there is a problem , start early !
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  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ajayarora80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
225 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed August 8, 2014

Although not fully ready yet, it is a beautifully designed property-better than the Taj Gateway label is expected for. The location is excellent once you negotiate through the crowded Sona Road out of Delhi for a quiet mini-break. The lobby and reception areas are very inviting. Service at Check in is quite efficient and the staff is very polite. Rooms are very big sized with flat TV, comfortable bed, tea/coffeemaker and not only the toiletries but accessories like yoga mat make you feel comfortable. Swimming pool is more decorative and for dipping than swimming at the moment. Another bigger one is assured-so is the spa. Horticulture work is still going on so it should be greener in times to come. The buffet Breakfast served is excellent with a few creative items as well. It would be unfair to comment on the service with the teething troubles that any new property might have. But the Room Service needs to be spruced up badly. I don't remember one request that was complied with-certainly below par for a Taj property. Don't be taken in by 'Lake Damdama'-the lake was never safe place to visit and in any case,you are advised never to step out of the property. 'Resort' could be a misnomer as there are not enough activities to keep busy right now. But the place is an oasis for the city dwellers and would be a great getaway when things fall fully in place. Definitely worth a revisit- and not only once but I would lower my expectations of service.Full marks for the staff being extremely polite though. And lastly, the Wi-Fi works and is complimentary-a bonus.

Room Tip: You may want to be closer to the reception ann restaurants.They have carts but perhaps not to ferry...
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  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank wineguyindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed August 5, 2014

Good place for a weekend, very courteous and professional staff. Reasonably good rooms, good swimming pool. Good sit out and well maintained lawns. Gym, quality of TV and restaurant spread could improve to take to next level.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raj68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 5, 2014

The property is beautifully built and well maintained. The decor is a combination of rustic and futuristic. There are sculptures made of recycled machine parts which really give a good ambiance to the place. The pool is also great, heated and open to the guests almost all the time. And for those with kids, there is a play room as well as a playground. Sure to be a hit with the little ones. For the adults there's foosball, table tennis, carrom and swimming.

But most of all, the service is brilliant and the staff went out of their way to accommodate us for a surprise birthday party. Kudos to the restaurant manager, servers and chef for making the day special for us. The food is great (grilled fish was my favorite) and one of the times when the dish wasn't as good, the chef graciously redid it and brought it back to life.

Great weekend getaway. Highly recommended.

Room Tip: Ground floor rooms have nice sit-out area.
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  • Stayed August 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank onearjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Resort Damdama Lake Gurgaon

Property: The Gateway Resort Damdama Lake Gurgaon
Address: off Gurgaon-Sohna Rd, Gurugram (Gurgaon) 122102, India
Phone Number:
Location: India > Haryana > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 229 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Gateway Resort Damdama Lake Gurgaon 4.5*
Number of rooms: 78
Official Description (provided by the hotel):
Come experience nature woven beautifully in the first ever Gateway resort in India. Derived from the existing landscape, The Gateway Resort Damdama Lake Gurgaon welcomes you to a nature inspired sanctuary for the urban nomad. Located just 45 km from IGI Airport Delhi, across a sprawling 20 acres in the bosom of the Aravalli hills, near Damdama Lake. ... more   less 
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