My wife and I stayed at the Westin for a few nights in mid-January to start our India trip. After a lengthy plane ride, we were thrilled that we selected this hotel. Some highlights:
- Airport Pick-up:
Using the hotel airport car service is one the best decisions we made. Shortly before our flight, the hotel sent us a text message with the phone number and name of our driver (so we could confirm that the person picking us up wasn't trying to scam us). In addition, we were impressed that they waited patiently while I added money to my prepaid phone and withdrew money from the ATM. They even provided helpful hints in case the airport ATM wasn't work for us. Though this service is much more expensive than the normal cab, it is definitely worth it if you are not familiar with India or Delhi more specifically. This part of the experience was a 5 out of 5.
- Hotel Arrival:
Immediately prior to our arrival, the driver asked if he could call ahead to announce that we would be arriving shortly. When we got to the hotel, there was a quick car search by security and then each of our bags was put through an x-ray for our own safety. While this might sound strange, its actually quite common in all western hotels that I have stayed while visiting India. At the front desk - they already had all of our keys made and were quick to help us setting up our day trip to the Taj Mahal. This part of the experience was a 5 out of 5 for sure.
The rooms on the club floor are beautiful. Each room is very clean and well maintained to a Western standard which can be very difficult given how dusty / smoggy the country can be. The only drawback is how each room and the hallways smell like burned up fire crackers. It does smell much better than outside (where you could hardly see 100 feet), but it would be a great add to filter the A/C so it could cut down further on the particulates. While I didn't have too much of an issue (using nasal steroids to reduce inflammation), my wife went through coughing fits in the middle of each night when they appear to open outside vents to let in air. If you have respiratory problems, this can be a huge issue for you. This fact is the primary driver for a 4 out of 5 rating.
- Day Trip:
We set up a day trip to Agra through the hotel and were asked to select the type of vehicle we would want to take (BMW X1, BMW 5 series, BMW 7 series) with the price being set for each vehicle. We took the 5 series, but for 2, the X1 would have probably been more than sufficient. The driver on our trip was courteous and was accommodating to us to the maximum. Upon our arrival in Agra, we picked up the complimentary (though surely handsomely compensated by the hotel as a part of our price) guide who spoke excellent English and was very knowledgeable about the tourist destinations in Agra. He also helped us not get harassed by hawkers near any of the moments and seemed to know every guard at the Taj which helped us spend a couple extra minutes that might have otherwise been available to us if we had toured on our own. Though taking a tour this was was extremely expensive compared to booking a private car, due to the safety and convenience, I would do it again in a heartbeat.
- Official Description (provided by the hotel):
- Access to Business and LeisureLocated on the National Highway in the city's growing business and entertainment district, just 15 minutes from Delhi's Indira Gandhi Airport, we're a short walk from multiple malls and the metro for quick service into Delhi.Health and Enjoyment AboundRenew at the Heavenly Spa by Westin™, recharge in the WestinWORKOUT® Gym or indulge in a refreshing dip in our outdoor pool. A journey of culinary delights awaits in our seven restaurants and bars serving authentic Asian, European, and Indian offerings.Chic Heavenly RetreatsOur 313 spacious guest rooms and suites are decadent sanctuaries with Westin Heavenly Beds®, rainforest showers and more. Two exclusive Westin Executive Club floors provide access to our duplex Club Lounge with panoramic views of Millennium City. ... more less
- Reservation Options:
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- Also Known As:
- Westin Gurgaon, New Delhi Hotel Gurgaon