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Lemon Tree Hotel, Udyog Vihar, Gurgaon
Ranked #33 of 238 Hotels in Gurugram (Gurgaon)
Reviewed July 4, 2012

The hotel feels cramped. The rooms are small nothing much to talk about. The citrus cafe serves some food. Most of the options for breakfast were not good. The coffee/tea served was pathetic.
Ask for parathas, they were good. The location scores, as its closer to the IT hub.

Don't hire the taxi provided by the hotel. My office was 1.5 KM from the hotel and they charged Rs.220 + taxes (one way each) which I think is exorbitant.

Room Tip: I was in room 307 which has no windows which open. If you like having windows to the room, as I do...
See more room tips
  • Stayed: July 2012, traveled on business
    • Value
    • Location
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Thank Abhi_Nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this reviewResponded August 13, 2012

Dear Guest,

Thank you for the feedback regarding your recent stay at Lemon Tree Hotel, Udyog Vihar, Gurgaon. May I first apologize for your experience at our hotel and for not meeting your expectations fully.

We have studied all the issues mentioned by you and are relooking at our processes so that our guests can have a more comfortable stay with us. Specifically,
• The comfort of the room. This hotel has been built to the standards of an international 2 to 3 star hotel and hence the rooms are of a specific size. For customers who are looking for larger rooms, we do offer Superior Rooms. Also we have 2 other hotels in Gurgaon – 1 built to the specifications of an international 4 star and the other to those of a 4* deluxe hotel.
• The coffee shop menu is revised and enhanced from time to time in order to cater to the different needs of our guests. We are re-looking at the buffet spread to see how we can enhance it further.
• The car hire service is outsourced to an established car supplier and his rates are fixed as per the norms in Gurgaon. The hotel levies a nominal charge for making the arrangements. We are re-evaluating the charges to see if there is any scope to make them more competitive.

Please give us another opportunity to show you Lemon Tree’s true hospitality. Do email me at johnson.minz@lemontreehotels.com and I will be happy to handle the arrangements personally.

With best regards,
Yours sincerely,

Johnson Minz
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 - 370 of 526 reviews

Reviewed July 3, 2012

Lemon Tree hotel Gurgaon is example of Excellent Hospitality . The food served in citrus cafe is relishing and tasty. The rooms are well maintained and cleaned regularly. Apart from room the theme of the hotel is good .

  • Stayed: June 2012, traveled on business
    • Value
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Thank sohailjalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Stay away from this if you need good sleep.
The ACs in the room make horrible noise. They don’t work half the time.
Nobody cares here if you complaint about the problems.
You need to wake up and reset the power switch all the time if AC is not working.

The food quality is ok but with very limited verity.

  • Stayed: June 2012, traveled on business
    • Value
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1  Thank AmitK06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this reviewResponded August 13, 2012

Dear Guest,

Thank you for the feedback regarding your recent stay at Lemon Tree Hotel, Udyog Vihar, Gurgaon. May I first apologize for your experience at our hotel and for not meeting your expectations fully.

We have studied all the issues mentioned by you and are relooking at our processes so that our guests can have a more comfortable stay with us. Specifically,
• The comfort of the room for a good night’s sleep. We have re-serviced the air conditioner of the room you stayed in, to ensure that it works smoothly and quietly.
• The coffee shop menu is revised and enhanced from time to time in order to cater to the different needs of our guests.

Please give us another opportunity to show you Lemon Tree’s true hospitality. Do email me at johnson.minz@lemontreehotels.com and I will be happy to handle the arrangements personally.

With best regards,
Yours sincerely,

Johnson Minz
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2012

I stay at this lemon tree every time I come over to visit my Gurgaon office. The staff are professional and very accomodating. The food in the cafe is always fresh and the chef always ready to prepare something special for me. The rooms are small but clean and provide everything I need for my comfort.

  • Stayed: April 2012, traveled on business
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1  Thank Ken N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

Situated at nice location close to companies in Gurgaon. Very helpful and supporting staff. The best part was the cleanliness of hotel and perfect privacy was given and the price was also not much high. So overall, will definetly consider this hotel for my next visit.

  • Stayed: January 2012, traveled solo
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Thank krishna007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this reviewResponded May 7, 2012

Dear Guest,

Thank you for sharing your wonderful feedback with us. We are very glad that you enjoyed your stay at Lemon Tree Hotels, Udyog Vihar, Gurgaon.

Looking forward to welcoming you again.

With best regards,
Yours sincerely,

Johnson Minz
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2012

Nicely situated near most fortune 500 companies in Gurgoan. Clean premises, friendly and helpful staff, good food. I recommend this hotel.

  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this reviewResponded May 7, 2012

Dear Guest,

Thank you for sharing your wonderful feedback with us. We are very glad that you enjoyed your stay at Lemon Tree Hotels, Udyog Vihar, Gurgaon.

Looking forward to welcoming you again.

With best regards,
Yours sincerely,

Johnson Minz
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2012

The hotel is very close to my office, as it was an official trip i did not get much time to spend in the hotel but whatever time i spent was nice.
What i liked:
I was offered a welcome drink, had the girl at reception come and drop me personally to the car for office, bed was comfortable, clean room, buffet was very good, Very friendly staff.
What i didnt like:
I had a short stay."

  • Stayed: April 2012, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank Thimasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this reviewResponded May 7, 2012

Dear Guest,

Thank you for sharing your wonderful feedback with us. We are very glad that you enjoyed your stay at Lemon Tree Hotels, Udyog Vihar, Gurgaon.

Looking forward to welcoming you again.

With best regards,
Yours sincerely,

Johnson Minz
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Hotel, Udyog Vihar, Gurgaon

Address: 866, Udyog Vihar, Phase V, Gurugram (Gurgaon) 122016, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Gurugram (Gurgaon)
Price Range: $57 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lemon Tree Hotel, Udyog Vihar, Gurgaon 3*
Number of rooms: 49
Official Description (provided by the hotel):
As inviting as an oasis with its cool, stylish interiors, landscaped garden, warm hospitality and personalized service. ... more   less 
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Also Known As:
Lemon Tree Hotel, Udyog Vihar, Gurgaon Hotel Gurgaon
Lemon Tree Gurgaon

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