I stayed here with a friend whose secretary made all the arrangements. We had a lovely suite on the 16th floor (Top floor) Club Level with expansive views of all the construction going on in the area. It is a new hotel and they are still going through “glitches”. My friend had to wait 40-minutes to be picked up by the hotel's car at the domestic airport. For me, no issues, I had a driver and an assistant waiting for me with a sign upon exiting the baggage claim area. They are unable at this time to serve alcohol on the Club Level due to some licensing issues. The Jacuzzi tub took forever to fill. Some of the light switches were backwards and hard to find which one turned which light on/off. We had cocktails and appetizers in the lounge and a lovely Indian dinner. We ordered a spicy prawn appetizer that had a great flavor, but no spice at all to it. The restaurant has no ambience and the lights are blinding. The breakfast in the Club Level was under par with choices and slow service. It took my friend 20-minutes to get his eggs cooked, over easy, and they still did not come out right after sending them back twice. The food in the lobby restaurant was tasty and the wait staff was attentive. It took forever to check out. I would probably not stay in this hotel again, it's too far from the city and much too large and impersonal. And the room, lobby, lounge and restaurants were decorated a bit too gaudy for my taste. The staff were pleasant enough. There are many other good hotel options in Delhi.
- Official Description (provided by the hotel):
- Welcome to Hyatt Regency Gurgaon where everything is designed to create authentic and memorable experiences for our guests. Conveniently located on NH 8 within 30 minutes from the Indira Gandhi International Airport, the hotel is just fifteen minutes drive from Gurgaon city centre. Hyatt is also an ideal base for tourists covering the entire'Golden Triangle' of Delhi, Agra and Jaipur. ... more less
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