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“All thumbs up !!!”

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Hyatt Regency Gurgaon
Ranked #11 of 237 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed December 9, 2013 via mobile

I was invited to the Hyatt regency for a 10 th anniversary celebration where we were around 20 couples staying overnight on the 8th of December and this is how it all went.

Never did I know that such a fab property had opened right on the NH8 at the manesar toll plaza it is fabulous location just away from all the hustle of gurgaon but still accessible within a few minutes .

The check in was a breeze as the check in staff had all the room keys ready and we just had to flash our id and there it was check in done equal points to the bell desk for swift transfer of luggage to our respective rooms.
Something about the hotel

The lobby first : A Grand lobby with a beautiful lounge cum bar right in the centre with very modern violet themed furniture giving a very chic look, they have a very huge collection of malts and the bartender knew how to mix his drinks perfectly , lots of seating space in case this 400 room plus property gets busy so all in all first thumbs up for the first impression.

We were allotted our room on the 7th floor, 707 to be precise and it was beautiful,spacious very well appointed modern room with huge window overlooking the landscape and the highway, the bathrooms were huge with a nice shower area and a separate oversized bath tub.thumbs up for the room too.

Coming to the Gala event of the evening, the cocktail dinner, special mention to Mr Supreet Roy for making this an occasion we would all remember forever. The best, let me emphasize THE BEST looking banquet that I have ever seen in Delhi NCR, it's massive, we had requested for only about 20 percent of the entire space but even that was huge.
The chef and the bartenders took utmost care to fulfill every need of every person even serving piping hot indian breads at 3 in the morning with a smile the executive chef making regular rounds inside the hall just to ensure all was going well . Also special mention for Mr Nishant who made sure we had a great party.

The brunch organized the following morning at the regency club on the 15 floor was superb the club itself is spacious and very well made.

It was now time to check out and i was surprised to see the GM of the property taking rounds of the lobby and talking to as many guests as he could including me for any suggestions or complaints that I could have but I just had compliments , to sum it all up thumbs up all the way

Definitely coming back Cheers!!!

Stayed: December 2013, traveled with friends
1  Thank porusarora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

Thankyou for your appreciation. It always feels wonderful to know that our guest had a satisfied stay with us.Your appreciation motivates our employees to achive new heights of hospitality.

Let me welcome you again.

Warm Regards,
Federico Mantoani

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1,020 - 1,026 of 1,100 reviews

Reviewed December 9, 2013

Located at a prime location this new property from Hyatt is simply fantastic. The reception lobby is mesmerizing and is definitely as interior designing marvel. The theme chosen is unforgettable. I was lucky to have the room facing NH8 with beautiful landscape of hotel garden in the front. Lavana restaurant is another gem in the whole experience with unique design. The hotel staff was warm and showed genuine interest to make my stay a pleasant one. Breakfast @Regency club on 15th Floor was amazing with variety of options to choose from. The only issue is the swimming pool which is definitely the best location. It remains in shade for most part of the morning due to the tall hotel building in front of it.

  • Stayed: December 2013, traveled as a couple
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Thank drvivekgarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

Thankyou for your positive comments. It feels delighted that you had a memorable stay with us.
At Hyatt Regency Gurgaon, we are committed to give impeccable service.

Warm Regards,
Federico Mantoani

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Reviewed December 2, 2013

Went there for just a night on my anniversary. Really liked the property. Its fairly a new one. Not very huge. Though the spa was yet to open, but, the fitness centre was operational.

Excellent room service.
Nice restaurant ( Lavana). Mr Pragesh really took good care of us.
Good rooms and neat n clean bathrooms.

Had a great time.

  • Stayed: November 2013, traveled as a couple
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Thank DrAseemArora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

We are truly great full for the wonderful words for our hotel. Let me take this opportunity to update that our spa –“ Shvasa” is open and have been getting some excellent reviews.

Looking forward to welcome you again.

Warm Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed December 1, 2013

Really at Hyatt Regency Gurgaon, the stay was exquisite, The hotel had great ambience and rooms were much bigger than expected.
The lawns were big enough and the open area was beyond expectation,
Staff was curteous



  • Stayed: November 2013, traveled on business
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Review collected in partnership with Cleartrip
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

Thank you for your valuable feedback.

We appreciate that you had memorable stay with us. Let me also update you with our spa – Shvasa and we are in the process of opening our all day dining “Kitchen District”.

Warm Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We stayed here for 3 nights in October 2013 and were very satisfied with the service. Very nice, friendly and helping staff. Clean room and delicious food in the restaurant on 15th floor. We only had breakfast in the morning in the restaurant and ate outside in Delhi for lunch and dinner. Ritesh Verma who was the manager in the restaurant on 15th floor was very nice and helpful. He helped us and also suggested us places to visit in Delhi.

The only thing was the location. The hotel is a bit outside central Delhi so be aware of that if you want to stay in central Delhi.

  • Stayed: October 2013, traveled as a couple
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1  Thank Kaur1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

Thank you for your appreciation and wonderful words for our hotel.

At Hyatt Regency Gurgaon we are committed to provide you with an impeccable service. I have forwarded your appreciation to Mr.Ritesh Verma.Lastly,to our delight we have open our spa - Shvasa.

Looking forward to welcome you again.

Warm Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Brand new hotel with surrounding building still under construction.

Clean rooms with great bathrooms. Rather limited food choices, its either an Indian food retaurant (Lavana) or a lounge with limited choices.

Wifi is strong (free of charge), although you can sign up for stronger & faster packages.

Room Tip: Until surrounding buildings are completed, better to choose rooms facing the highway. Do double-c...
  • Stayed: November 2013, traveled on business
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Thank LEC_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,

It has been a pleasure to host your stay at Hyatt Regency Gurgaon.

We appreciate the time you took for evaluating our hotel. I understand your concern thus, we are in the process of opening our all day dining “Kitchen District” shortly.
We looking forward to welcoming you again.

Warm Regards,
Federico Mantoani

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Reviewed November 15, 2013

We stayed here for a day , The hotel is far off from Gurgaon on sec 83.Bathroom had tooth brush and Razor missing . the most of the channels on tv were missing with either No Signal or signal encrypted on the screen.The morning paper too was missing.

  • Stayed: November 2013, traveled on business
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1  Thank vinaydixit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this reviewResponded May 18, 2014

Dear Guest,
We truly value your honest feedback.
It is really unfortunate to hear but be assured that your concerns have been communicated to our respective departments.
I would request you to please allow us to host your stay again at our hotel.

Warm Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Gurgaon

Address: New Delhi NCR, NH8, Sector 83, Gurugram (Gurgaon) 122004, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 237 Hotels in Gurugram (Gurgaon)
Price Range: $96 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Gurgaon 5*
Number of rooms: 451
Official Description (provided by the hotel):
Welcome to Hyatt Regency Gurgaon where everything is designed to create authentic and memorable experiences for our guests. Conveniently located on NH 8 within 30 minutes from the Indira Gandhi International Airport, the hotel is just fifteen minutes drive from Gurgaon city centre. Hyatt is also an ideal base for tourists covering the entire'Golden Triangle' of Delhi, Agra and Jaipur. ... more   less 
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