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“Lack of staff to provide proper services”
Review of The Fern Residency

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The Fern Residency
Ranked #57 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Bangalore
1 review
“Lack of staff to provide proper services”
Reviewed August 31, 2013

The hotel is good in terms of cleanliness & upkeep. However, it lacks basic amenities required for a business traveller - good food & service at the restaurant, wi-fi connectivity, hot water etc.......

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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    32
    10
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13
4
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45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level 4 Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 22, 2013

Had to stop over at Gurgaon, enroute a buisness trip that I had to take.. was put up at the Fern Residency.. as other buisness hotels.. this was a no frills attached hotel.. rooms were average in size and no much decorations... the service was not so good... you had to wait forever for someone to come help you... what was strikingly bad is that the linen was not changed for 2 days... they explained due to being an "Eco friendly" hotel... food was ok... not much variety at the buffet..

Suggest staying here only if its a short stay for you..dont expect pampering etc...

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PNB1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daman, India
Level 6 Contributor
130 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed January 20, 2013

The rooms are clean and furnishings modern. The toiletries provided were in line with the ecotel image of the hotel. An LCD TV was provided in the room. Complimentary breakfast provided in the ground floor restaurant was good.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bijurb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fern Residency

Property: The Fern Residency
Address: Greens Residency Plot No 290 - 291 | Sector 29, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 233 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Fern Residency 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
A 4-star business hotel, The Fern Residency, Gurgaon offers a premium hotel experience of 42 spacious rooms in a contemporary environment and the latest business facilities. With an excellent location in the heart of Gurgaon, the hotel is close to the best business districts and India's best live entertainment experience, Kingdom of Dreams.Experience world class dining, spa and meeting facilities at The Fern Residency, Gurgaon, a hotel ideally suited for business travelers. LOCATION: The Fern Residency, Gurgaon is very well connected to New Delhi and close to the important NH8 access points. The hotel is 14 kms from the airport, 15 kms from the railway station, 6 kms from the central bus stand and 3 kms from the DLF Cyber City. Within a 1 km radius are Gurgaon's famous entertainment hubs of malls, cinemas and food courts including Leisure Valley and the Kingdom of Dreams. GUEST ROOM FACILITIES:Two room types: Winter Green, The Fern Club; High-speed Wi-Fi Internet; 24-hour room services: air-conditioning, hot & cold water, in-room dining, housekeeping; 32" flat screen TV with international entertainment and news; Full length wardrobe; Digital in-room safe; Complimentary bottled water, In-room tea & coffee facility; Pillow menu; Smoking & non-smoking rooms; Minibar; Business desk; Direct dial phone; iron with Ironing board on request. ... more   less 
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