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“Hilton Gurgaon”

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Hilton Garden Inn Gurgaon Baani Square
Ranked #21 of 253 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed August 10, 2013

New hotel in a remote location but has good facilities. Does not live up to its brand promise though. Service is pretty average though the initial welcome is warm. Breakfast was a disaster, not a very elaborate spread. Even simple items like Poha were not at all up to the mark

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Nirmal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, Operations Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded August 18, 2013

Dear Guest, at the outset, we sincerely appreciate you for taking out time to share your experience. Guest feedback through Trip Advisor is incredibly important to us and we are quite seriously taking all your comments into consideration as we endeavour to improve our on-property experience. We hope that you would treat this experience of yours in isolation and would present us with another opportunity to serve you. We look forward to welcoming you back. Best Regards, Deepak Punia, Operations Manager

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690 - 696 of 815 reviews

Reviewed August 10, 2013

The Hilton Garden Inn is the place to stay for ease, comfort and most suitably the welcoming experience of the staff, They make you stay very personal and that enjoy every once of your stay from the minute details presented in your room to the diverse array of foods available for breakfast and so on. I would definitely come back again.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Amarpreet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, Operations Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded August 18, 2013

Dear Guest, we are sincerely glad to hear such encouraging words from your good end. Furthermore, we are delighted to know that you have had a comfortable stay with us. It is a pleasure indeed to read that you would like to come back and stay with us again. We earnestly look forward to welcoming you back and thank you for allowing us the opportunity to serve you at this occasion. Best Regards, Deepak Punia, Operations Manager

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Reviewed August 2, 2013

Excellent stay and service check in service staff all top notch courteous the breakfast was great the staff went out of their way to help would love to stay again only the pool was a little small for my size overall great

  • Stayed: August 2013, traveled on business
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Thank sameerlamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, Operations Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded August 18, 2013

Dear Guest, we sincerely appreciate you for taking out time to share your experience through Trip Advisor and we are glad to hear that you have had a pleasant stay with us. We look forward to welcoming you back to the hotel and thank you for allowing us the opportunity to serve you at this occasion. Best Regards, Deepak Punia, Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

im totaly satisifyed during my stay in Hilton Garden Inn i received woundrful service great hospitality from the hotel staff i would love to stay in my next trip in this hotel once again thank you very much for your great service,

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Zmarai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, General Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded July 24, 2013

Dear Guest, at the outset, we would take this opportunity to thank you for writing your valuable review on Trip Advisor. Entire team at the hotel is indeed glad to hear that you have had a pleasant stay with us. We look forward to welcoming you back to the hotel. Thank you once again. Best Regards, Deepak Punia, Acting General Manager

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Reviewed July 9, 2013

I was on a Business Meeting to Gurgaon the stay was for 3 nights and the whole experience was excellent . The Check in process was different with a traditional welcome . And this was first time i have received such warm welcome in india .

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sajith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, General Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded July 24, 2013

Dear Guest, we sincerely thank you for writing a review on Trip Advisor about your recent stay with us. Entire team at the hotel is delighted to hear your kind words which serve as a note of encouragement for all team members in pursuit of service excellence. We look forward to welcoming you back at the hotel. Thank you once again. Best Regards, Deepak Punia, Acting General Manager

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Reviewed July 8, 2013

I have stayed 4 great nights at the Hilton Garden Inn Gurgaon, during a business trip to Gurgaon. It is not a luxury hotel and it is not located in an attractive area. But this hotel is the BEST Hotel you can go, if you want to feel how Kings feels. From the moment your foot touch the Hotel front door, to the very last moment when you are leaving and enter to the Taxi, you will see and feel that you are more than welcome. You will see and feel that you are important to the Hotel Staff as a human and as a guest. The room is OK, the Breakfast is OK, and all the other services are just OK, like any other Hilton but what the staff are doing with their Hotel is outstanding! I really enjoyed to seat at the Hotel Pose Bar, after work. It was 40oC outside, and the cold beer in the nice atmosphere was just right. After the beer, you will find the Café O’ Lait, filled up with patisserie that are fresh and tasty. I have used the gym daily, and was surprised to find a professionals trainers who works until 2300 every day! They are more than helps you do more with the machines and teaches you new technics. I did not use the pool at the 10th floor, which is great and stunning. The Wi-Fi is fast, reliable and free! I want to thank Mrs. Dr. Kelly and Mr. Hemant (the trainers) and Mrs Neha from Café O’ Lait and the dining room, among all other Hotel staff, for helping me feel at home away from my home. The did a lot more than what the should do. If you want to feel at home - away from your home, and don't want to pay a lot of dollars just to feel like a King - Go to Hilton Garden Inn Gurgaon. You can't go wrong with this choice.

  • Stayed: June 2013, traveled on business
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Thank YoramHarosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, General Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded July 24, 2013

Dear Guest, we sincerely thank you for sharing your feedback pertaining to your recent say with us. Entire team at the hotel is indeed glad and encouraged to hear that you have had a pleasant stay with us. We look forward to welcoming you back at the hotel. Thank you once again. Best Regards, Deepak Punia, Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

I had this as a second preference as my usual hotel was booked out. The location is a bit off from the central business area but was not too much of a bother. The rooms were clean and functional and lived up to the Hilton standard. I decided to write this review as I was pleasantly surprised at the excellent personalised service the staff offered. Everyone on the team was friendly and quick to serve. I will gladly stay here again. Deepak and team. Thank you for making my stay enjoyable.

  • Stayed: June 2013
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Thank sheshanth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGurgaon_GM, General Manager at Hilton Garden Inn Gurgaon Baani Square, responded to this reviewResponded July 20, 2013

Dear Guest, thanks for writing to us pertaining to your recent stay with us. Your review serves as a note of encouragement for the entire team at the hotel in pursuit of service excellence. We look forward to welcoming you back at the hotel. Thank you once again. Best Regards, Deepak Punia, Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Gurgaon Baani Square

Address: Sector 50, Baani Square, Gurugram (Gurgaon) 122002, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #21 of 253 Hotels in Gurugram (Gurgaon)
Price Range: $84 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Garden Inn Gurgaon Baani Square 5*
Number of rooms: 201
Official Description (provided by the hotel):
Conveniently located near corporate hubs of Unitech cyber park, infocity and Sohna road, the hotel is in the midst of an up and coming corporate area and just minutes from leading medical facilities of Medanta Medicity, Artemis and Fortis Hospitals. Enjoy shopping at the nearby malls on M.G. Road and entertainment at the Kingdom of Dreams. Our hotel offers complimentary WiFi, a 24-hour business & fitness center and 24-hour Pavilion Pantry™ convenience mart. ... more   less 
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