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“Very beautiful property”
Review of Trident, Gurgaon

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Trident, Gurgaon
Ranked #2 of 264 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed September 4, 2013

Stayed here on a business trip. Was very impressed with the service and the prompt check in/out. The room although a little small was very well kept. Had an excellent breakfast. They Had a very big spread. Overall a great experience. Will definitely stay here if I visit Gurgaon again.

  • Stayed: July 2013
    • Value
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Thank devv_nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded September 5, 2013

Dear Guest,

I am delighted to note that the hotel and its services exceeded your expectations.

It is through delighted guests that a hotel gains its true recognition.

Your positive sentiments have been communicated to the team.

The Trident team looks forward to welcoming you back in the not so distant future.

Warm regards

Nitesh Gandhi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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740 - 746 of 1,235 reviews

Reviewed September 4, 2013

Trident, part of the Oberoi group has an outstanding service culture. It is in great evidence at the Gurgaon Trident. The property is very well laid out, although walking to the rooms through non airconditioned corridors in the Delhi summer can be painful - once inside the room or in the lobby - the hotel is at its best.

Room Tip: Ask for a room close to the pool
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
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Thank 777casper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded September 5, 2013

Dear Guest,

I am glad to know that you appreciate the architecture and design of the hotel.

We have made a note of your feedback as shared by you on Trip Advisor.
I personally acknowledge your comment on the corridors that was not to your satisfaction and sincerely apologise for the inconvenience caused to you. Please be assured that guest feedback and service is of paramount importance to us.

May I request you to please write to me directly at nitesh.gandhi@tridenthotels.com and I will be happy to look after all aspects of your stay personally.

Warm regards

Nitesh Gandhi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

Stayed here multiple times as well as at other 5 star hotels in area, hotel is beautiful, food is great and salon/spa is excellent. Staff even had a room ready for me to freshen up when I stopped back in to get luggage after checking out that morning.

  • Stayed: October 2012
    • Value
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Thank TardyMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded September 6, 2013

Dear Guest,

Thank you for taking time and posting your review on Trip Advisor.

I am delighted to note that the rooms, food and staff were to your great liking.

The team and I look forward to welcoming you back assuring you of the best of our services and facilities.

Warm regards

Nitesh Gandhi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

We had one night here before we started on a week of travel and business. We arrived around 7 pm after a long drive and the water gardens, open airy reception and staff were very welcoming. On check in the manager gave us an upgrade to a suite which was fantastic as we had a separate lounge and bedroom, desk, view over the stunning central water feature, large bath room and a second toilet! As it was our 20th wedding anniversary we received complimentary chilled champagne and a cake!
We ate in the hotel restaurant which was fantastic and the hotel at night is wonderful with the water features, cascades and flaming torches!

Room Tip: Our room over looked the central water feature at ground level - lovely.
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
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Thank monkeyswing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you so much for your appreciative comments.

The hotel as you have noticed is built to be an oasis amidst the hustle and bustle of the city thus providing a perfect refuge to all business as well as leisure travellers.

I am delighted to note that the ambience and service were to your immense liking.

Your feedback has been shared with the team and we look forward to welcoming you back in the not so distant future.


Warm regards

Nitesh Gandhi

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013 via mobile

Hotel offers very picturesque experiece and astonishing view of waterbodies and fire lit areas.Rooms are fairly spacious and comfortable.
One can walk to the Oberoi shopping arcade for brands like jimmy choo n others.Buffet Breakfast is value for money.
The big let down is the spa n salon.
But overall a good experience.

  • Stayed: August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank saagarika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded August 31, 2013

Dear Guest,

I am glad to know that you appreciate the architecture and design of the hotel.

We have made a note of your feedback as shared by you on Trip Advisor.
I personally acknowledge your comment on spa and salon that was not to your satisfaction and sincerely apologise for the inconvenience caused to you. Please be assured that guest feedback and service is of paramount importance to us.

May I request you to please write to me directly at nitesh.gandhi@tridenthotels.com and I will be happy to look after all aspects of your stay personally.

Warm regards

Nitesh Gandhi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

On recommendation I booked my stay at the Trident Hotel and was not disappointed. The nice, big and impressive set-up relaxes the eye beautifully and serves as a perfect contrast to the always busy city. Just entering the well-climatized lobby with the lovely flower arrangements is a perfect welcome. My room was not very big but comfortably equipped to serve my needs (garden view). The fitness center (24/7) is spacious and well equipped and the outdoor pool big enough for doing some swimmming exercise. Breakfast buffet had a good variety to offer and the service personnel was always friendly and promptly attending to any wishes. In the evenings there was always some live music to be enjoyed while having dinner at one of the restaurants (very good food, though bit pricy). Only recommendation from my side is to include free internet access (currently 30 minutes complimentary) for future but even without I definitely will come back next time I will be in Delhi as the location (close to the airport) is also very convenient.

  • Stayed: August 2013, traveled on business
    • Value
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Thank SHP_PRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded August 27, 2013

Dear Guest,

Thank you for posting your comment on Trip Advisor.

I am pleased to note that we were able to exceed your expectations during your stay and that you appreciate the hotel and its services.

The hotel as you may have noticed is built like a resort sprawling over seven acres of land and is unlike any other city hotel.

Please allow me to share with you that internet in the hotel is an outsourced service which entails high infrastructural costs and the service is hence chargeable. For convenience of all our resident guests, we have introduced 30 minutes complimentary internet usage per day. In addition there are varied options of internet packages to select from. Please ask the cyber butler who would assist you with this. Also there is complimentary wireless internet access at the Pool Bar between 10 a.m. and 10 p.m. for all our resident guests.

May I request you to please write to me directly at nitesh.gandhi@tridenthotels.com and I will be happy to look after all aspects of your stay personally.
Your feedback has been shared with the team and we look forward to welcoming you back.

Warm regards

Nitesh Gandhi

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013 via mobile

The ambience of the hotel with its pools and gardens are in complete contrast to the vibrant city life of Gurgaon just outside the gates! Good quality dining in a safe, clean environment. Staff available to attend to your every need every time you turn a corner.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LozzaPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded August 27, 2013

Dear Guest,

Thank you for your appreciative comments.

The hotel as you have noticed is built like a resort and is characterised by reflection pools, green lawns, fire mashaals, domes and arches thus making it a favourite destination for business as well as leisure travellers.

We look forward to welcoming you back.

Warm regards

Nitesh Gandhi

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Gurgaon

Address: 443 Udyog Vihar, Gurugram (Gurgaon) 122016, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Gurugram (Gurgaon)
#2 Romantic Hotel in Gurugram (Gurgaon)
#2 Business Hotel in Gurugram (Gurgaon)
#2 Spa Hotel in Gurugram (Gurgaon)
Price Range: $193 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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