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“True hidden paradise in such a crazy city...”
Review of Trident, Gurgaon

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Trident, Gurgaon
Ranked #2 of 238 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed January 5, 2013

Having never travelled to India before I did t really know what to expect. But quite frankly this hotel is the most beautiful, well cared for, amazingly lovely staff, well laid out, and safe feeling hotel I've ever visited.

I stayed for two nights, over looking the gardens in a twin room, that was immaculate. There was NOTHING that I could fault about the room. The toiletries that are in the bathroom are great, the laundry service was prompt and reasonable. When I asked for an iron for my room it was delivered within 5 minutes.

I didn't get to eat dinner, but breakfast was very varied and there was something for everyone. The hotel is so light and airy, I don't even think if it was full it would feel crowded.

The staff???!! Just wonderful. Cannot do enough for you but in a completely unobtrusive way. And I also very much like the no tipping rule, it really does remove the uncomfortable, do I, don't I, should I?!

If I ever return to Delhi for business or pleasure I will certainly be booking this hotel, and I will recommend it to all who will listen!

Thank you for a piece of tranquility in what was a very hectic trip.

Stayed: November 2012, traveled on business
1  Thank helenmarie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 7, 2013

Dear Guest,

Thank you so much for posting your detailed feedback about your experience at Trident, Gurgaon.

I am happy to note that you have left with a positive impression of the hotel and its services.

The team and I look forward to welcoming you back in the not so distant future.

Warm regards

Nitesh Gandhi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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803 - 809 of 1,185 reviews

Reviewed January 5, 2013 via mobile

We had a very brief stay as part of a stopover (arriving and leaving in darkness) but the hotel managed to impress us in that time. Well located in relation to the airport and I understand in close proximity to the main business district of Delhi.

Staff were very friendly, room was comfortable and grounds looked impressive. We would have liked to explore more in daylight.

  • Stayed: December 2012
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Thank Currypow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 7, 2013

Dear Guest,

Thank you for posting your review regarding your stay at Trident, Gurgaon.

The hotel’s proximity to the airport and business offices in Gurgaon makes it a preferred stay for travellers.

I am glad to note that we were able to make your stay comfortable.

We look forward to welcoming you back soon.

Warm regards

Nitesh Gandhi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

This hotel definately deserves a review for its hospitality and ambiance and it;s design.....one of a kind.......
the spacious hotel is a destination in itself...., being surrounded by water pools....which make it a place out of your dreams....
the new year time was a perfect time to check out trident hospitality and food which deserves 10/10..
it is highly recommended for family holidays and weekend getaways...
KEEP UP THE UNPARALLELED STANDARD SET...

  • Stayed: January 2013, traveled with family
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Thank ANJUMADHOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 7, 2013

Dear Guest,

Thank you for your appreciative comments.

The hotel as you have noticed is built to be an oasis and is characterised by domes, arches, reflection pools, fire torches, green lawns and provides a perfect refuge from the bustling city.

I am delighted to note that the food and hospitality at Trident have exceeded your expectations.

The Trident team looks forward to welcoming you back.

Warm regards

Nitesh Gandhi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

The hotel ambiance and staff friendliness exceeded my expectations, the housekeeping team are outstanding and went above and beyond, even making me silk puches for my jewellery which was very thoughtful. The restaurants are fantastic, the food, ambiance and staff really made my business trip pleasurable. I would highly recommend this hotel for anyone wanting high class service and a relaxing stay.

  • Stayed: November 2012, traveled on business
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Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 3, 2013

Dear Guest,

Thank you for posting your review regarding your stay at Trident, Gurgaon.

I am happy to hear that the hotel’s ambience and the staff exceeded your expectations.
Your appreciation of the Housekeeping team has been shared with them.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Warm regards

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Reviewed January 1, 2013

Stayed my last night in India after a brilliant tour through Rajasthan. The room was an immaculate suite, including a luxurious bath, comfortable bed, along with a office / den set-up overlooking the infinity pools.

The gym in the Trident was having some service problems so they escorted me over the to Oberoi and I had a great work out - good aerobic and weight machines (looked similar to what I saw of the Trident gym). The breakfast, which was included with my room plan, was an excellent buffet mix of Indian and western offerings.

The hotel and surrounds included the Oberoi hotel, small high end shopping mall and several restaurants allowed for a self contained resort experience. I had dinner at 361 which was very good - and amazing breadth of cuisines but I stuck with Indian. It was perfect for my last night before heading to the nearby airport. The staff were very professional and attentive.

  • Stayed: December 2012, traveled solo
    • Value
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Thank CSL230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 4, 2013

Dear Guest,

Thank you for posting your feedback on Trip Advisor.

My apologies for the inconvenience caused to you on account of the maintenance work at the Gymnasium. May I assure you that the problem has since then been rectified.

The Oberoi Gurgaon is right adjacent to Trident, Gurgaon and the complex as a whole has an option of five restaurants, three bars, two swimming pools, two Gymnasiums and two Spas.

I am delighted to note that you had a luxurious and comfortable stay. Your appreciate comments have been shared with the staff.

The Trident team looks forward to welcoming you back.

Warm regards

Nitesh Gandhi
General Manager

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Reviewed January 1, 2013

Truly a haven of Tranquillity and luxury in a bustling city like Delhi. Coming back to this hotel after a busy day was like entering a different city. The water bodies all around, the amazing lighting, the fantastic decor all added to the charm of the hotel. Check in took us literally 5 minutes and the friendliness of the staff was truly amazing - be it at the reception or in the rooms and even at breakfast. We got to the Trident Gurgaon after a tour of Rajasthan where we stayed at all the Trident Hotels. I must say the service and decor of this one surpassed all the others we stayed in. Well done to the team at the Trident Gurgaon!

Stayed: December 2012, traveled with family
Thank RKM466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded January 3, 2013

Dear Guest,

Thank you for posting your feedback on Trip Advisor.

The hotel as you may have noticed is built to be an oasis amidst the hustle and bustle of the city.

Your appreciative comments have been shared with the entire team.

The team and I look forward to welcoming you back.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

The hotel has a soothing feel right from the large water body near the lobby entrance. The hotel has nice low rise ethnic architecture and the Oberoi chain has done a great job here.

The service is superb and the staff couriered an article i had left behind to my office in Bombay without any charge. This was apparently a part of their customer delight program and this guest was certainly delighted..

Room Tip: The rooms with the views of the water body are nice.
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
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Thank Rohith1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded December 28, 2012

Dear Guest,

Thank you for posting your comments on Trip Advisor.

I am delighted to know that you had a relaxing stay and that you appreciate the hotel, the service and the staff.

It is feedback from esteemed guests like you, which motivates the entire team i to strive towards further excellence.

The Trident team looks forward to welcoming you back.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Gurgaon

Address: 443 Udyog Vihar, Gurugram (Gurgaon) 122016, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Gurugram (Gurgaon)
#2 Romantic Hotel in Gurugram (Gurgaon)
#2 Luxury Hotel in Gurugram (Gurgaon)
#2 Spa Hotel in Gurugram (Gurgaon)
#2 Family Hotel in Gurugram (Gurgaon)
Price Range: $162 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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