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“Relaxing and familiar”
Review of Trident, Gurgaon

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Trident, Gurgaon
Ranked #2 of 234 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Mumbai (Bombay), India
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Relaxing and familiar”
Reviewed December 3, 2012

My husband has stayed at the Trident Gurgaon regularly and myself and the children have joined him for 2 long weekends now. This is a very warm friendly hotel. The staff are very professional. The rooms are very comfortable and restaurants excellent - particularly Sunday brunch. The atmosphere that the hotel gives is very family friendly and familiar and I commend the staff for creating that.

  • Stayed November 2012, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaiblyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, December 5, 2012
Dear Guest,

It gives me immense pleasure to note that you had a relaxing stay.

Your appreciative words have been communicated to the team.

We thank you for your feedback and look forward to welcoming you back.

Warm regards
David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Hermanus, South Africa
Level 6 Contributor
431 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed November 30, 2012

We stayed in this hotel on the last night of a two week trip to Northern India and Nepal in November 2012 and were very sorry that our stay was restricted to the one night. The hotel is beautifully designed and our room was spacious, comfortable and contained all the amenties one would wish for. The staff were wonderful - our welcome could not have been warmer and the friendliness continued throughout our stay. Regrettably, because of our itinerary, we did not require an evening meal but there were three restaurants available should we have required food and, based on our experience with the rest of the hotel, I have no reason to think that the food and service would be anything but excellent. Northern India is not very close to our home and therefore a return visit is perhaps a little unlikely but, should we find ourselves in Delhi again, there is no doubt but that we would revisit this lovely hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AGEDNOMAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, December 2, 2012
Dear Guest,

Thank you for your appreciative words.

We are delighted that you found the hotel up to your satisfaction.

We all look forward to your next visit and hope to see you very soon.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
294 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed November 30, 2012

True 5 star hotel. Stayed here 3 times this year and the service is amazing and issues are corrected quickly. Staff and the hotel is just amazing. I will certainly be back to this hotel. The hotel next door, which is the sister hotel is also amazing so if you can't get in here then go next door

Stayed May 2012
Helpful?
Thank Captivatedoutdoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, December 2, 2012
Thank you for sparing time and posting your review of our hotel on Trip Advisor.

I am happy to note that you had a pleasant stay with us and the services extended by my team were to your satisfaction. Your invaluable feedback helps and inspires us to strive harder for excellence.

I thank you once again for your kind words. My team and I look forward to welcoming you back

Warm regards
David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed November 26, 2012

Amazing sight when we entered the hotel compound. It is a Wow! What a sight. Love taking pictures in the hotel. To top it off, the check in is done in the comfort of the hotel room. After a tiring flight, that was indeed a pleasant surprise. From the entrance to the hotel room as we walked, we were greeted by every staff we came across. The spread of buffet breakfast could have been better. The buffet was ok. One particular staff was so attentive to my 3 year old throwing a tantrum and I said she is asking for french fries. In the next 10 mins, it was served. to the table. Thank you, Bharti for your excellent service and attentiveness. The link to Oberoi is not obvious but no worries, a staff most politely showed us the way.
The proximity to malls is excellent. It is a stone throw to Ambience Mall.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, November 29, 2012
Dear Guest,

Thank you for posting your detailed feedback on Trip Advisor.

I am delighted to note that you appreciate the hotel and its services.

Your positive comments have been shared with the team, who look forward to welcoming you back.

Warm regards

David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 20, 2012 via mobile

We stayed at the Trident for only one night as part of the 'Taj Tour' booked via Kuoni and arrived on the 11th Nov. This was the first stop on the tour and it was a wonderful way to start!
The hotel is simply stunning in every way. The staff are fabulous and couldn't have done more to make our stay any more comfortable than it was. Both the rooms and communal areas of the hotel were kept in an immaculate condition. We only had the pleasure of breakfast in the hotel as we had a pre booked meal elsewhere for the day of our arrival but found this to be of an excellent quality. It's a shame we had the meal booked elsewhere as the food looked amazing.
All in all, should I ever visit Delhi again for any reason, I would look no further for accommodation than the Trident

Stayed November 2012, traveled as a couple
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, November 20, 2012
Dear Guest,

Thank you for posting your review regarding your stay at Trident, Gurgaon.

I am happy to note that you have left with a positive impression of the hotel and its services. Your encouraging words have been conveyed to our team, for whom it will be a tremendous source of inspiration.

The team and I look forward to welcoming you back soon.

Warm regards
David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 20, 2012

As a person who travels every three months or so - and spends alot of time in Hotels/ Hostels/ Villas etc- this has to be a place where I have had some of the most amazing Service Standards..

The staff were EXTREAMLY helpful and very well trained.. The food is to die for and the rooms are so good I missed a meeting as I overslept.

This and the Leila I believe are the two best in New Delhi- great job to the Management and staff.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neil s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, November 20, 2012
Dear Guest,

I am delighted to note that you highly appreciate the food, the service standards and the staff.

It is through delighted customers that a hotel gains its true recognition.

Your positive comments have been shared with the team.

The team and I look forward to welcoming you back in the not so distant future.

Warm regards
David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
226 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed November 16, 2012

Architecturally very smart hotel with staff to march. Staff were excellent remembering your orders from day to day. In terms of the food it was of high quality from both Cilantro and Konomi. Also useful to know you can go next door to the Oberoi, for a change, and charge back to your room in the Trident. It would be better if the link between the hotels was a little more obvious but it works. Rooms well appointed, good pool (shallow so don't dive in) and health club. All in all the other reviewers have it right.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiverDanSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, November 19, 2012
Dear Guest,

Thank you for taking time out and posting your feedback about your stay experience at Trident Gurgaon.

I am delighted to note that you highly appreciate the quality of food at our restaurants.

Your appreciative comments about our staff have been shared with them.

The Trident Gurgaon team looks forward to welcoming you back.

Warm regards
David Mathews
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Gurgaon

Property: Trident, Gurgaon
Address: 443 Udyog Vihar, Gurugram (Gurgaon) 122016, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Gurugram (Gurgaon)
#2 Spa Hotel in Gurugram (Gurgaon)
#2 Luxury Hotel in Gurugram (Gurgaon)
#2 Business Hotel in Gurugram (Gurgaon)
#2 Romantic Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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