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“Superb”
Review of Trident, Gurgaon

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Trident, Gurgaon
Ranked #2 of 237 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed November 20, 2012

We stayed at the Trident for only one night as part of the 'Taj Tour' booked via Kuoni and arrived on the 11th Nov. This was the first stop on the tour and it was a wonderful way to start!
The hotel is simply stunning in every way. The staff are fabulous and couldn't have done more to make our stay any more comfortable than it was. Both the rooms and communal areas of the hotel were kept in an immaculate condition. We only had the pleasure of breakfast in the hotel as we had a pre booked meal elsewhere for the day of our arrival but found this to be of an excellent quality. It's a shame we had the meal booked elsewhere as the food looked amazing.
All in all, should I ever visit Delhi again for any reason, I would look no further for accommodation than the Trident

Stayed: November 2012, traveled as a couple
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 20, 2012

Dear Guest,

Thank you for posting your review regarding your stay at Trident, Gurgaon.

I am happy to note that you have left with a positive impression of the hotel and its services. Your encouraging words have been conveyed to our team, for whom it will be a tremendous source of inspiration.

The team and I look forward to welcoming you back soon.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,177)
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814 - 820 of 1,177 reviews

Reviewed November 20, 2012

As a person who travels every three months or so - and spends alot of time in Hotels/ Hostels/ Villas etc- this has to be a place where I have had some of the most amazing Service Standards..

The staff were EXTREAMLY helpful and very well trained.. The food is to die for and the rooms are so good I missed a meeting as I overslept.

This and the Leila I believe are the two best in New Delhi- great job to the Management and staff.

  • Stayed: December 2011, traveled on business
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Thank neil s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 20, 2012

Dear Guest,

I am delighted to note that you highly appreciate the food, the service standards and the staff.

It is through delighted customers that a hotel gains its true recognition.

Your positive comments have been shared with the team.

The team and I look forward to welcoming you back in the not so distant future.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2012

Architecturally very smart hotel with staff to march. Staff were excellent remembering your orders from day to day. In terms of the food it was of high quality from both Cilantro and Konomi. Also useful to know you can go next door to the Oberoi, for a change, and charge back to your room in the Trident. It would be better if the link between the hotels was a little more obvious but it works. Rooms well appointed, good pool (shallow so don't dive in) and health club. All in all the other reviewers have it right.

  • Stayed: November 2012, traveled on business
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Thank DiverDanSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 19, 2012

Dear Guest,

Thank you for taking time out and posting your feedback about your stay experience at Trident Gurgaon.

I am delighted to note that you highly appreciate the quality of food at our restaurants.

Your appreciative comments about our staff have been shared with them.

The Trident Gurgaon team looks forward to welcoming you back.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

Prior reviews sum up the Trident Gurgaon already but I have to add that I received the best service ever in a hotel. Hands down. The property is in great shape for a country that still has many infrastructure and building challenges. Once inside the Trident you are catered to at every level and all requests were carried out to exacting standards. Even the hotel store featured many interesting and fair priced (a rarity) Indian gifts to carry home. Breakfast was excellent and although the hotel only has a small bar our group always found a place outside to have a gin & tonic to wind down the day. The Hotel is adjacent to the new Oberoi which features high end shopping and some more dining options. I would choose the Trident to stay as it is more intimate.

Room Tip: Make sure to ask for a pool view room. I received an upgrade without asking and the view of the poo...
  • Stayed: November 2012, traveled on business
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Thank wolfmedic77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 16, 2012

Dear Guest,

Greetings from Trident, Gurgaon!

Thank you for posting your reviews about your experience at Trident, Gurgaon.

I am glad to note that you had a comfortable stay with us and have left with high opinion of the hotel and its services.

It is feedback such as yours which motivates the entire team to strive towards excellence.

I thank you once again for your kind words. My team and I look forward to welcoming you back.

Warm regards
David Mathews
General Manager

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Reviewed November 10, 2012

I stayed at Trident, Gurgaon from 28 October to November 4. It's been such a wonderful experience. Trident is located at an amazing place and is spacious which makes the place so wonderful. The different restaurants, Cilantro, Saffron and Konomi makes it such an enjoyable and aesthetic experience. What scores the most is the wonderful staff who goes out of their respective ways to make you comfortable. This is Trident, Gurgaon USP the staff which is customer-friendly, customer-centric and it makes you feel that you are part of the Trident family. The best hotel staff I've ever met and I am still missing them. No matter how tired you are, the smile on the face of the staff makes your day and look forward to visit again. Trident, Gurgaon is simply magic.

  • Stayed: November 2012, traveled on business
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Thank vishalbheeroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 11, 2012

Dear Guest,

Thank you for posting your review about your experience at Trident, Gurgaon.

I am glad to note that you had a comfortable stay with us and enjoyed the hotel and its services.

Your feedback has been shared with the entire team and it shall go a long way to keep them motivated to continue performing at such high levels of service.

The Trident team looks forward to welcoming you back.

Warm regards
David Mathews
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

This hotel was stunning. Beautiful pools, landscaped gardens, incensive filled air, neatly trimmed palm trees and all in all a paradise in the middle of Gurgaon. The staff are some of the most friendly staff I've ever encountered anywhere. The breakfast buffet was simply excellent, with local and foreign choices to choose from.

  • Stayed: November 2012, traveled on business
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Thank RBStPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for posting your comment on Trip Advisor.

The hotel as you have noticed is built to be an oasis amidst the hustle and bustle of the city.

Your appreciative comments have been communicated to the team.

The Trident team looks forward to welcoming you back.

Warm regards

David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

When travelling on business you sometimes get used to great hotels and their amenities, but you also learn that 5 star is not always that good. This hotel absolutely is. Marvelous landscaping, simple but very strong design, and incredible staff. This hotel has it all and I would absolutely make this my hotel of choice to stay at when returning.

The attention to detail at check in (an employee accompanies you to the room and does check in there), the quality of the room and bathroom (separate shower - which for me is a requirement to earn 5 stars) and soundproofing are excellent.

It has all the amenities, with a full length pool and well equipped gym, choice of restaurants and service to love.

  • Stayed: November 2012, traveled on business
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1  Thank Reisaapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this reviewResponded November 13, 2012

Dear Guest,

Thank you for taking time out and posting your feedback on Trip Advisor.

I am delighted to note that you highly appreciate the service and the property. It indeed is a great honour to know that you would make this hotel your preferred choice of stay.

Your positive comments have been shared with the entire team who look forward to welcoming you back.

Warm regards

David Mathews
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Gurgaon

Address: 443 Udyog Vihar, Gurugram (Gurgaon) 122016, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Gurugram (Gurgaon)
#2 Romantic Hotel in Gurugram (Gurgaon)
#2 Family Hotel in Gurugram (Gurgaon)
#2 Luxury Hotel in Gurugram (Gurgaon)
#2 Spa Hotel in Gurugram (Gurgaon)
Price Range: $175 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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