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“Good place to stay and dine....”
Review of The Pllazio Hotel

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The Pllazio Hotel
Ranked #29 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
New Delhi
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good place to stay and dine....”
Reviewed June 5, 2014

Nice hotel to stay in with a good place, good food, excellent breakfast. The rooms have good King size bed very comfortable. Loved to stay in the area as in close range you have most of the best restaurant of Gurgaon. Good Multi cuisine restaurant in hotel.Has all the basic amenities in the Hotel.They have an impressive bar and the restaurant is just as well as amazing.. great food and the best place to rewind after a really busy schedule of meetings and work. Great staff who have an eye for detail regarding the needs of the guest and precisely deliver the same as they want it exactly.Only one thing I didn't like - the flaw in the beautiful pool design is that the water flows down a cascade from a shallow pool. Seeing the number of pigeons enjoying their early morning bathe in the shallow pool made me quite glad that I'd not had chance to go for a swim in the main pool! Pity about that.

  • Stayed July 2013, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank ravbhardwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, June 6, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

This is to express our sincere gratitude, for taking the time out to express your appreciation of our hotel and provide feedback on the good food, Buffet breakfast spread, King-size beds in Room, Impressive Restaurant (Mélange World cuisine and The Scruples Bar), Swimming Pool and overall ambiance of the Hotel.

We are sharing your feedback with the entire Pllazio Team, who deserve the credit for our guest’s experiences.

We are looking into your valuable feedback, regarding the cascade from the shallow pool for the children into the larger pool in order to find a practical solution.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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309 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2014

The stay in Pllazio Hotel, Gurgaon was wonderful, the staff very courteous and we could get a variety of food and the quality was great. There is room for improvement in the breakfast menu and it can be changed more frequently. The services were efficient and the staff very friendly. We would certainly stay at your hotel when we make the next trip.

Room Tip: The rooms in the corner are bigger than the ones in the middle.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shashi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, June 6, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

The Pllazio Hotel, Gurgaon thanks you for the generous admiration expressed through your review shared by you on TripAdvisor. We are glad that you liked our courteous and attentive staff, our delicious food with a great variety and our efficient and prompt service.

It is such compliments that go a long way to encourage and motivate us to work harder to achieve the highest level of guests’ satisfaction. Please be assured that the feedback we receive from our guests is of paramount importance to us and immediate rectifying actions are taken wherever required. We have passed your concerns about the breakfast menu over to the F&B department. They are in the process of reworking it.

We are delighted to know that you wish to return to the hotel. We hope to see you soon at the hotel and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Ashish Soni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 6 Contributor
114 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed May 28, 2014

The Pllazio Hotel, Gurgaon is about a 20 minutes drive away from the IG Int’l airport, New Delhi. We pulled up one late afternoon for a conference-meeting (AFS Intercultural Programs, India) that lasted all of three days. Luckily this is a wonderfully comfortably and well-equipped hotel that made our stay and business meetings hassle free and productive.
Gurgaon, Haryana is easily one of India’s fastest developing cities and now a premier financial-industrial hub. The city is well-planned and has excellent infra-structure – starting with the broad roads. There are several large companies both Indian and international that operate out of this city. As an upshot there are several world-class hotels and convention facilities.
The Pllazio is housed in an impressive multi-storied building that has at its entrance, a sparkling fountain with interesting sculptures – figures that seem drawn from ancient Rome. The neoclassical design evokes a sense of grandeur. As such it stands out in the mélange of hi-rises in the City Center. Inside the same attention to detail is visible right from the reception to the neat, well-appointed rooms, dining areas, well-stacked bars including one at the roof-top, restaurants, health and recreation, and conference facilities. Some guests we noticed had brought young children and the hotel, we were told provides baby-sitting services.
The rooms are comfortable with wi-fi and other modern amenities for the international business person. The food over our stay was excellent. Breakfast to lunches/dinners had an assortment of north-south Indian, Mediterranean, continental, oriental and pan-Asian cuisines.
Certainly we recommend the Pllazio Hotel for conferences or business meetings or even for a holiday stay.
The Pllazio Hotel, Sector 29, City Center, Gurgaon 122001 www.pllaziohotel.com

Room Tip: Rooms facing north have excellent views of the city...complete with its lush greenery.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanardhanRoye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, June 6, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We thank you for the appreciation you have shown for The Pllazio Hotel, Gurgaon through the immensely positive review on TripAdvisor. Our convenient location in close proximity to the airport, our impressive décor with a neo-classical design at the entrance and all through, our welcoming reception and lobby area, our tastefully done up rooms that are well appointed, our grand dining area, our enjoyable bars, our state of the art health & recreation center, our modern conference facilities, our value added services like babysitting services and our delicious and varied menu are some of the features that all our patrons have been enjoying greatly. We are humbled by your appreciation of the same.

We are encouraged by your compliments and are motivated to work harder to achieve the ultimate goal of excellence.

With open arms we await your return to the hotel, so that we can avail this opportunity to give you another memorable trip!

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roorkee, India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 22, 2014

Room is good and spacious. Bathroom , shower , weighing scale are all good and neat.
Ambience is good. I used the pool as well and it is good.
Staff is helpful but needs more seasoning.
I was a little skeptical re Breakfast because of last time and my fears turned out to be true as I value Breakfast most during travels.
When asked 'is this butter', I got "Yes, it is butter' as an answer . When challenged . the confession was margarine. There was no butter available. Margarine was stale and sour. I just wrapped up and went away.
The non-smoking room 111 smelt of smoke and I asked for another and they gave me 211 which also smelt of smoke and I am asthmatic so was disappointed.

Room Tip: Make triply sure about a non smoking room if you want one.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 439Solani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, May 24, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

This is to express our sincere gratitude, for taking the time out to express your appreciation of our hotel and provide feedback on the Spacious Rooms, weighing scale,
Swimming Pool and overall ambiance of the Hotel.

We are sharing your feedback with the entire Pllazio Team who deserve the credit for our guest’s experiences.
We are very concerned to note your poor experience regarding Buffet Breakfast and staff not being able to provide prompt service regarding which we are ascertaining causes in order to take corrective measures.

We apologies for the inconvenience and look forward to another opportunity to make amends.
Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 14, 2014

On an overall basis the stay is very comfortable, the rooms are well equipped. However certain things are definitely well below the average mark. The TV channels are absolutely poor, most of the channels are not available and you are left without any option. The food is very ordinary especially the dinner and that leaves you very disappointed at the end of the day. The service in the restaurant is poor and the waiters are not very interested in serving the customer. Only stay in the room is comfortable and nothing else.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saurabh28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Online Representative at The Pllazio Hotel, responded to this review, May 15, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

This is to express our sincere gratitude, for expressing your appreciation of our hotel and provide feedback on the comfortable stay and rooms well-equipped.

We are sharing your feedback with the entire Pllazio Team who deserve the credit for our guest’s experiences.

We are looking into your valuable feedback regarding the limited excess of TV channels.
We regret your disappointment with the Buffet dinner and service staff of the hotel, regarding which we are ascertaining causes in order to take corrective measures.


Your feedback helps us put in more efforts at achieving the highest standards in the hospitality industry.

Please be assured that we take all the feedback from our guests with utmost seriousness and take the remedial measures wherever necessary.

We apologize for the inconvenience and look forward to another opportunity to make amends.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.


Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 11, 2014

Visit: Marcb 2, 2014 to March 5, 2014

This place is a perfect example of not judging the books by its cover and all that glitters is not gold.

Had been here for a training. The overall stay was good, but the problem was when one thinks of having food.

The staff at the restaurant is well trained but in testing the patience of the guests.

During breakfasts, the Alu paratha or a cup of Tea would usually take around 20 mins to arrive.
During Lunch and breakfast, it was best to have rice rather than wait for Roti's to arrive. And the icing on the cake was... water. Even a glass of water take 5-10 mins.

One one occasion when I wanted a spare laundry bag, it took the hotel more than 45 mins to arrange one.

My suggestion: Stay if this is the only option you have with least expectations.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abhisheik T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, May 14, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

It is our endeavor to provide our guests at The Pllazio Hotel, Gurgaon the best of services and facilities. During your visit, we have, unfortunately & quite obviously fallen short of the standards we aspire to attain.

We are very concerned to note your poor experience regarding slow service in the Restaurant & House Keeping staff not being able to provide prompt service. We are in the process of ascertaining the causes regarding the same so that remedial measures can be taken and such incidents be avoided in the future.

We apologize sincerely for the inconvenience and look forward to another opportunity to make amends.

We look forward to welcoming you back at The Pllazio Hotel, Gurgaon on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
Reviewed April 23, 2014

Best option around if you are for a short trip in Gurgaon...........Very good choice of food in the breakfast - anything you want and for any diet. Lovely open roof swimming pool !!!!!!!!!!!!!!!!!!!!!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arun_Kumar21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, April 25, 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

It is delightful to receive such kind & positive reviews from our patrons. We at The Pllazio Hotel, Gurgaon express our sincere gratitude for the wonderful compliments that you have shared on TripAdvisor. We understand that our great variety of food that has something for every palate and our ambient swimming pool at the rooftop have brought you much pleasure and we are much delighted by it.

The appreciation that you expressed goes on to motivate us greatly to work harder to achieve the highest levels of our guests’ satisfaction.

It would be great to see you return soon and have many more memorable experiences with us. We strive to make our guests’ experiences cherishable!

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pllazio Hotel

Property: The Pllazio Hotel
Address: 292 - 296 | City Center, Gurgaon, Haryana, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 233 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Pllazio Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Pllazio's unique location ensures that you are always close to the booming City Centre business District and walking distance from the main Metro Station of Gurgaon a part of the New Delhi National Capital Region. While the hotel is ideal for a business traveller, it is equally so for leisure travel. ... more   less 
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