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“A great 3 day Conference at The Pllazio....”
Review of The Pllazio Hotel

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The Pllazio Hotel
Ranked #32 of 263 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed January 19, 2014

Great hotel with fantastic servicing.....had a 3 day Conference at the hotel..............outstanding value for money and very good food. The overall stay was 'one of a kind'....came away with a very good taste in the mouth and a very satisfied feel...recommend this outstanding property for Conferences, a lazy weekend in the honeymoon suites they have and also for the World Cuisine restaurant.....many pluses for one property...

Lots of parking....a bar on the Terrace by the Poolside and its blue lights in the evening....great stress-buster kinda place...

Love it!

Room Tip: Try The Aster Suite with the fancy bathtub in the bedroom......ooh la la....
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  • Stayed: January 2014, traveled on business
    • Value
    • Location
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Thank Al Habari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded January 24, 2014

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We would like to take this opportunity to thank you for the greatly appreciative review about your experiences during your stay with us at The Pllazio Hotel, Gurgaon that you have so kindly shared on TripAdvisor. It is particularly delightful to know that you have enjoyed our hotel, our impeccable service, our great value for money, our delicious food, our romantic, our honeymoon suites, our World Cuisine restaurant, our spacious parking, our well stocked bar by the side of the terrace pool and the relaxing ambiance.

Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder and achieve the ultimate goal of excellence.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Ashish Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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276 - 282 of 352 reviews

Reviewed December 28, 2013

The Hotel is close to the airport, rooms are clean and staff is good. Breckfast is also really good. Right hotel for business trip. I stay only one night, and if I have to come back to Delhi I will stay again.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mariotronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 30, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We are greatly delighted to have received such a generously appreciative review about your stay with us at The Pllazio Hotel, Gurgaon which you have kindly shared on TripAdvisor. It is no less than flattering to know that you have so minutely observed and appreciated our convenient location, our proximity to the airport, our luxurious rooms maintained beautifully, our warm and helping staff and our delicious breakfast.

It is great to be appreciated and is flattering to receive such great compliments from our guests as they go a long way to encourage us to work even harder to achieve the highest levels of our guests’ satisfaction.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal

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Reviewed December 13, 2013

The overall experience at this hotel was terrible. Rooms were well kept and well equipped but that's where the positives stop.

Service was slow; requests made had to be followed up 2-3 times. Room service initially told it was going to be 15 mins almost took 1 hour. They screwed up our Cab request which meant that we were almost late for our flight. Everything was done in the time to their own convenience. If you want to avoid frustration with poor time management and sub-standard food then avoid this hotel.

Room Tip: Perhaps another hotel
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  • Stayed: December 2013, traveled with family
    • Value
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    • Sleep Quality
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Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 14, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

It is our endeavor to provide our guests the best of services and facilities. We have obviously fallen short of the standards we aspire to attain during your visit.

We are very concerned to note your poor experience regarding delay in room service order and sub-standard food regarding which we are ascertaining causes in order
to take corrective measures.

We apologize for the inconvenience and look forward to another opportunity to make amends.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

We have conducted the business meeting , great property great infrastructure .Food is very good and nice spread.A friendly ,courteous and professional staff. Highly recomended place for stay and business meetings

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Thank Sandeep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 15, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We thank you for a compliment ridden review about your experience with us at The Pllazio Hotel, Gurgaon that you have shared on TripAdvisor. We are glad that you have liked our facilities, amenities and service, our courteous & friendly staff and our delicious food with a great variety.

It is great to be appreciated by our guests for the efforts that we put in every day to achieve the highest levels of excellence.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Ashish Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

This is great place to stay if you are visiting Gurgaon, India. Nice rooms and very good service. I stay there every time I visit Gurgaon. Food is good and breakfast spread is also quite nice. Friendly staff and professional service.

Room Tip: All rooms are Good !
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  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AVIJIT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 13, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

First & foremost we would like to thank you for choosing to stay with us at The Pllazio Hotel, Gurgaon and also for sharing such a complimentary review about us on TripAdvisor. Our elegantly decorated rooms, our impeccable service, our delicious food, our varied spread in the breakfast buffet, our friendly staff and our efficient service have been a continual source of appreciation and your compliments reinforce our faith in the same.

Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder with redoubled energy to achieve the ultimate goal of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Ashish Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Stayed a week back for 2 nights. Very nicely done rooms and baths.
Very comfy beds.
Very polite housekeeping n room.service staff.
Will definitely go back, and recommend to others.
Now a few disappointments:
Very busy hotel, lots of business travellers, so reception is busy most of the time. A friend of mine came to visit me, and asked fo. My room no, as their phone battery was dead. Had to wait for 15 mins just to ask which room I was checked in, that too after repeated reminding the front desk staff.
Very slow service in The restaurant, had to wait for exactly 45 mins for two eggs, after which I had to cancel my order and just leave.
So if you have to eat, stick to room service.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ajaynegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 8, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

This is to express our sincere gratitude, for taking the time out to express your appreciation of our hotel and provide feedback on the comfortable beds, nicely done rooms and bath,
housekeeping and room service staff polite.

We are sharing your feedback with the entire Pllazio Team who deserve the credit for our guest’s experiences.

We are very concerned to note your poor experience regarding slow service in the Restaurant and Front Office staff not being able to provide prompt service regarding which we
are ascertaining causes in order to take corrective measures.

We apologies for the inconvenience and look forward to another opportunity to make amends.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013 via mobile

Great arrangements and food. We have conducted many business meetings. They have two great board rooms for conducting businees meetings. Great property great infrastructure and food. Only thing to improve is mobile signal quality and range in basement. Hope they will manage.

Stayed: November 2013, traveled on business
1  Thank robkapoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this reviewResponded December 5, 2013

Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at The Pllazio Hotel, Gurgaon. We are glad that you liked our efficient service, our delicious food, our state of the art board rooms, our great infrastructure and the great facilities for business meets.

Your appreciation of our efforts to make your stay pleasant goes a long way to encourage and motivate us to strive harder to achieve the highest level of our guests' satisfaction.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Ashish Soni

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pllazio Hotel

Address: 292 - 296 | City Center, Gurgaon, Haryana, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 263 Hotels in Gurugram (Gurgaon)
Price Range: $99 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Pllazio Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Pllazio's unique location ensures that you are always close to the booming City Centre business District and walking distance from the main Metro Station of Gurgaon a part of the New Delhi National Capital Region. While the hotel is ideal for a business traveller, it is equally so for leisure travel. ... more   less 
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