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“A final splash of luxury before going home”
4 of 5 bubbles Review of The Pllazio Hotel

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The Pllazio Hotel
Ranked #36 of 229 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Ham, United Kingdom
Level Contributor
322 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“A final splash of luxury before going home”
4 of 5 bubbles Reviewed October 15, 2013

Our last night of an exhausting trip and the hotel was luxurious and friendly. Excellent beds and well equipped rooms. Lovely restaurant with fabulous food ( try the Malabar prawns).

Wifi wasn't easy to access. A complimentary hour and then apparently charges. I needed help (freely and promptly offered) but it didn't work as advertised and I haven't a clue how much may be added to my bill when I go down to settle it)

Restaurant and hotel staff were charming. Very very nearly five Tripadvisor stars from me.

Stayed October 2013, traveled with friends
Helpful?
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, October 22, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We, at The Pllazio Hotel, Gurgaon are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are greatly delighted to know that you liked our luxurious hotel, our lovely restaurant that serves some fabulous food and our helping, charming & courteous staff.

It is compliments like these that motivate and encourage us to work even harder towards achieving the ultimate goal of excellence. Please be assured that the feedback from our guests is of utmost importance to us and we take immediate corrective measures wherever necessary. We regret the inconvenience that you may have faced regarding the Wi-Fi and are looking into the matter. However, let us mention that there are no extra charges on your bill for Wi-Fi.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
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English first
Gurugram (Gurgaon), India
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

We stayed here for 2 separate nights ,not consecutive, in the last week of september 2013. The property is new and staff polite, the pricing in the melange restaurant is reasonable, the spa smallish, and so is the pool. Location of the pool is great though. Rooms are nicely built, well placed furniture, bathroom is made of see through glass, with a motorized curtain...romantic :) . Over all Very good, the house keeping staff was slow in his response.

Room Tip: Go for parking/front facing room, rear facing room have no view at all.unless of course you are not...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshishSethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, October 9, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

Thank you for your words of appreciation and encouragement for our team.I am delighted to note that we have met your expectations during your stay with us. At The Pllazio Hotel, Gurgaon we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our hotel, our courteous staff, our stunning rooftop pool and our elegant décor.

Your appreciation of the efforts we put in every day in making our guests happy goes a long way to encourage us to work harder to achieve the highest level of excellence. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take corrective measures at the earliest wherever required. We regret your disappointment regarding the house keeping. We have passed your suggestions on to the relevant department and they will be taking necessary actions so that you may never face such issues again.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
86 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

Pllazio's location is excellent and so is its staff and food. The metro is just walking distance and so is the Kingdom of Dreams. There are large number of restaurants in the vicinity to cater to all taste buds.

The rooms are not very big and just good enough for business travels looking for short stay. The food is really good with lot of variety in the buffet.

We also used their conference facilities and were very happy with the services. The gym is well maintained with an instructor to guide you.

Two things that I liked the most were the chick ambiance and the roof top pool. Weather permitting, the pool are is a place where you can laze around for hours with the Gurgaon skyline in the back.

Must compliment the team, maintaining the hotel...

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amit_Attry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, September 29, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We thank you for a compliment ridden review about your experience with us at The Pllazio Hotel, Gurgaon that you have shared on TripAdvisor. We are glad that you have liked our convenient location, our caring & skilled staff, our delicious food, the great tourist attractions nearby, our impeccable conference facilities, our well maintained gym with a dedicated trainer, our elegant & chic ambiance and our gorgeous rooftop pool.

Such generous compliments from our guests go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas, Oklahoma
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 14, 2013

The Pllazio Hotel's staff is truly amazing and an example of true Aloha. Highly recommend staying at this landmark hotel for the genuine spirit. The location is great and is tucked just off the busy strip.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy_ending034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, September 16, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

First & foremost we would like to thank you for choosing to stay with us at The Pllazio Hotel, Gurgaon and also for sharing such a complimentary review about us on TripAdvisor. Our amazing staff and our convenient yet picturesque location have been a continual source of appreciation and your compliments reinforce our faith in the same.

Your appreciation of the efforts that we put in every day to make our guests happy motivates us to a great extent to work even harder to achieve perfection.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

Let us put it straight and simple. This is easily the best located five star hotel in Gurgaon, in more ways than one. For one, it is exactly in the center of the city and not more than 6-7 km from any of the hubs - Udyog Vihar, Unitech South City, Sector 32, MG Road, Golf Course Rooad/DLF Ph V and DLF Cyber City - where most of the companies are located. That makes it the best place to stay in Gurgaon if you are there for a business trip.

This scores on the food front too. While its restaurant is comparable to any other five star restaurants, where it scores is the vegetarian dishes in offer in its buffet. On that aspect, I would not hesitate to call it the best in the entire NCR region, of course, considering restaurants in five star hotels only.

Its food advantage goes beyond its own offering. Sector 29, where it is located, is the food hub of Gurgaon. In walking distance, you have the choices restaurants where you get the best restaurants in Gurgaon offering North Indian, South Indian, Italian, European, Chinese and yes even Korean.

The spa and the swimming pool, though smaller than most of its peers, are nice too.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shyamanuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, September 6, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at The Pllazio Hotel, Gurgaon. We are glad to know that you liked our convenient location, our scrumptious culinary delights, our rejuvenating spa and our beautiful swimming pool.

We are flattered by the generosity of your compliments and are greatly motivated to work harder to achieve greater results and higher standards.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed August 1, 2013

We wanted to try a new place to eat and went to The Pllazio Hotel Restaurant on july 31, 2013. I must say the staff is quite friendly, the place quite palatial and they also have happy hours which not many places in Gurgaon offer. However, the food was below standard. A sichuan veggies was more like veg pakoras, nachos were fried papri and we ordered a dish with pita bread and hummus. It was hai bhari tikke with small pieces of bread. The quantity was too less.
Finally we did not finish our dinner and headed out to another restaurant with a dry tikki flavour in our mouth and a dent in our pockets. A must NO for us.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank sarikagulati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, August 20, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

Thank you for a frank and constructive review about your stay with us at The Pllazio Hotel, Gurgaon. It is great to know that you liked our palatial interiors, attentive & friendly staff. We are delighted by your pleasure with the promotional Happy Hours at the Scruples Bar & Mélange our dining area.

It is this encouragement that helps us put in more efforts at achieving the highest standards in the industry. Please be assured that we take all the feedback from our guests in utmost seriousness and take the remedial measures wherever necessary. We regret your disappointment with the food. Your suggestions are most welcome and we would love to hear from you. You may contact our Executive Chef Mr. Vaneet Wadhera at exchef@pllaziohotel.com or the undersigned at sales@pllaziohotel.com.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

In my recent business trip i opted this hotel. Hotel Room is very nice with interiors. I found sleep was very comfortable in that hotel. In room ironing, HD TV and Transparent bathroom with blinds control and nice are added features in that room. Room is spacious. AC Control is very smooth silent and accurate ( In some hotels i felt even if i set at 26 deg also still felt cold due to centralized ventilation)
Location is good.
However restaurant part im not satisfied. During my stay of 2 days, the restaurant area is full of crowd and noise. restaurant staff are not responsive. In buffet break fast and dinner, varieties are less(Esp Veg Items are very less) and the i have not enjoyed the taste.
If you are looking for nice stay in room and sleep you can opt for this hotel. Else i think many similar hotels are available in the same budget with in the walkable distance.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sridhab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, July 30, 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

Thank you for a frank and constructive review about your stay with us at The Pllazio Hotel, Gurgaon. It is great to know that you liked our spacious and comfortable rooms, our international standards of facilities & amenities and our convenient location.

It is these compliments that go a long way to encourage us to a great extent to keep working hard to achieve the highest levels of our guests’ satisfaction.

We assure you that we take the feedback from our guests in utmost seriousness and take corrective measure at the earliest wherever necessary. We regret the inconvenience that you may have faced regarding the restaurant. We apologize for the crowd and the noise in the restaurant and have taken up your issues concerning the staff with the relevant departments. We will make sure that no such issues crop up again on your next visit.

As far as food is concerned let us mention that in the breakfast buffet there are varieties of dishes (vegetarian) like Idli, Dosa, Uttapam, Poori Bhaji, Prantha, Baked beans, Vegetable fricassee, Porridge and many more are available on request.

In the cold Buffet breakfast, menu comprises of three types of Cereals with milk, dry fruit and nuts and four types of Seasonal Cut fruit, Plain yoghurt, flavored yoghurt and fresh juices.

The Buffet dinner featured Cuisine from Greece, Turkey, Morocco & Lebanon along with the half section of buffet dedicated to Indian cuisine. Out of the sixteen main course dishes, thirteen are vegetarian. Additionally, we care for your palate and are willing to prepare any dish as per your order.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pllazio Hotel

Property: The Pllazio Hotel
Address: 292 - 296 | City Center, Gurgaon, Haryana, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 229 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Pllazio Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Pllazio's unique location ensures that you are always close to the booming City Centre business District and walking distance from the main Metro Station of Gurgaon a part of the New Delhi National Capital Region. While the hotel is ideal for a business traveller, it is equally so for leisure travel. ... more   less 
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