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“Value for money”
Review of Hotel Crossroads

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Hotel Crossroads
Ranked #58 of 234 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Mumbai
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Value for money”
Reviewed March 25, 2014

Great service, awesome food and very flexible on requests. The staff is very helpful and friendly but slow on service. The breakfast spread along with the quality of the lunch and dinner buffet is commendable.


  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sanjay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    51
    25
    16
    5
    8
See reviews for
18
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Pune, India
Level 4 Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 24, 2014

Hotel Crossroads is a budget hotel for a business traveler, who has work in the Gurgaon area. Travel time to the airport based on traffic conditions is approximately 30 minutes. Room 1105 on the ground floor is to be avoided as there is sewage smell in the washroom. While they call it a deluxe room it is cramped and certainly not a deluxe room. On complaining, I was shifted to 1201, which was quite fine. The buffet breakfast is reasonably good but staff need training. For example if they serve you a cup of tea, i needed to ask for a spoon to stir. The rooms are not sound proof and people talk loudly in the corridor, the noise comes into the rooms.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gautam1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhopal
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2014

I stayed in this hotel for 1 night and 2 days.Booking was done through goibibo.com
The hotel is situated in a very good location.It was nice and clean,the staff was professional.The only problem was the bathroom.It was very very congested.I found it really annoying as I was expecting a good shower area coz I booked the delux room.
Breakfast was very tasty. But because of the shower area..I will not stay in this hotel again :(
Thank You

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bipin2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELCROSSROADS, General Manager at Hotel Crossroads, responded to this review, March 24, 2014
Dear Mr. Bipin,
We appreciate and thank you for the valuable feedbacks on your stay with us. As a management policy we value every guest and their comments.
We would like to update you that we are undergoing a lot of changes and upgradtion in the entire propoerty to enhance the experiances of our visitors and in the same process we are upgrading our bathrooms also, perhaps quite a few number of rooms have already been refurbished with modern facilities like shower cubicles, hand showers and lot more.
Unfortunately the day you visited we were running high occupancy and hence, you could be accomodated in one of those rooms which has been recently upgraded.
However, as a management responsibility we value your patronage and assure you that in your next visit to the city, we would ascertain an upgraded room. Perhaps, your positive and encouraging feedback on the rest of the services and facility have really boost the moral of the team and they are now more commited than before to ensure total satisfaction to all our guests.
Warm regards,
Hotel CrossRoads.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 1 Contributor
1 review
Reviewed March 13, 2014

The ambience in this hotel is really nice. The staff members make your stay extra comfortable with all their pleasant smiles and ever-helpful attitudes. The restaurant buffets are good, so are the rooms which have almost all amenities you might look for in a great hotel. Overall, I enjoyed my stay here, and so did my family.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amaresh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
Level 5 Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 9, 2014

I visited the Restaurant of this Hotel along with my family and were greeted warmly by Mr Dhiraj and Sohan.We loved the Food, Ambience and the Excellent service.
Mr Sohan,Dhiraj and Harish went out of the way to ensure that we get the best service.
I really admire their patience,smiling faces and a 'never say no attitude'.
My Father enjoyed the Rogan Josh and my wife liked Dal Tadka.On attendance was a smiling Chef Mr Jassi.Would like to convey my Thanks to Mr Sanjit Mahapatra F&B Manager who booked the Table for us.
I would certainly visit this Restaurant again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank superbsandeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 2, 2014

Booked Hotel through Via.com as a package flight+Hotel.
Hotel location is difficult to find.
Reception team takes time to prepare bills, confused about whether the payment is done in advance or not. Television problem.

Restaurants service is good, Breakfast was ok.

Overall Average Hotel..

Dhananjay Walimbe
Pune

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhananjaywal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rice Lake, Wisconsin
1 review
Reviewed February 19, 2014

Super comfortable stay! We were there for a family gathering and the staff really went the extra mile for us. They were extremely polite. They were super with engaging little ones and being patient with them! The beds are comfortable. The food was good, we all really liked the breakfast buffet! Lots of choices at every meal, both Indian and non-indian.

Room Tip: Tip...they have an excellent rooftop. Get a staff member to take you there. A bit of fresh air in t...
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GDhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crossroads

Property: Hotel Crossroads
Address: Sector 15 Part II | Near ITI College, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 234 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Crossroads 4*
Number of rooms: 38
Official Description (provided by the hotel):
Located in the city center, Hotel Crossroads in Gurgaon offers a perfect place to stay, with all imaginable kinds of amenities for all kinds of travelers, with all sizes of budgets. With its newly launched restaurant The Food Junction, which serves the most delectable of dishes, the hotel makes a great place to hangout for families and corporates alike. ... more   less 
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