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The Oberoi, Gurgaon
Ranked #1 of 237 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed December 23, 2012

Gorgeous hotel with regular rooms that are like a suite. The superb service makes you feel truly pampered. The rooms are in a separate block from the reception and the restaurants.

The Oberoi has a lovely outdoor pool with pretty blue tiles. Really enjoyed swimming there with only a few parrots and lapwings flying overhead for company.

Would definitely like to stay here again.

  • Stayed: October 2012, traveled on business
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Thank Rohith1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 29, 2012

Dear Guest,

Thank you for taking time out to write about us.

We are delighted that the hotel and the services were up to your satisfaction. The room size is one of the largest in any city hotel around the world. The swimming pool is an outdoor heated pool and is larger than an Olympic size pool at 55 Meteres.

Your positive sentiments have been shared with the team. We look forward to your next visit at The Oberoi, Gurgaon.

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1,005 - 1,011 of 1,273 reviews

Reviewed December 21, 2012

As a seasoned world traveller having stayed in many top class hotels the Oberoi, Gurgaon stands out as one of the best. A great check-in, a champagne welcome, great room and facitities and excellent service. Having our first day free we asked the hotel driver to take us into New Delhi - he was really helpful and not only took us to our requested Red Fort but also to other sites around the city. A great experience in style. All toppped off by a wonderful meal in the hotels Indian restuarant. Our stay could not have been better.

Stayed: December 2012, traveled as a couple
Thank CDB404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 22, 2012

Dear Guest,

Thank you for your wonderful feedback.

Your positive sentiments have been shared with the team. We are happy that you enjoyed staying with us.

The entire team looks forward to your next visit at The Oberoi, Gurgaon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

A very nice new hotel. A wee bit too modern with steel and glass structure. Nice functional rooms.
Great location right next to its sister hotel, the Trident. pleasant and helpful staff. Could do more with shopping outlets. Overall, a very good stay.

  • Stayed: December 2012, traveled on business
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Thank QasimJafri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 22, 2012

Dear Guest,

Thank you sparing your valuable time to write about the hotel.

The hotel has been built keeping in mind the future designs of the buildings in the years to come. We are glad that the design of the hotel is up to your satisfaction.

We are opening several new shopping options in the next 3 months at our retail arcade. You will notice a commendable change from March onwards when you visit the hotel again.

The entire team looks forward to your next visit to The Oberoi, Gurgaon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2012

This hotel is stunning and the experience of staying there was top notch in every respect. Beginning with the airport pick up (I was greeted there by a hotel staff member and transported by a hotel driver), to the unique and relaxing check in procedure in my room... The 24 hour spas was great - I was awake late a couple days into my trip, so had a spa treatment at 1:00am (local time)... The staff (everyone) was the most courteous and helpful I have every seen; I was warmly greeted by every single staff member throughout my 6 day stay.... And I haven't mentioned the resturant, the services, etc...

A truly magical place and one I will definitely visit again

  • Stayed: December 2012, traveled on business
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Thank Ralph J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 22, 2012

Dear Guest,

Thank you for your wonderful feedback.

Your positive comments have been shared with the team. This shall go a long way to ensure that the team remains motivated to deliver the standards of service that they always are known for.

The entire team looks forward to your next visit with us.

Warm Regards

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Reviewed December 17, 2012

This was indeed the most exciting and interesting hotels I have ever stayed in. Right from the moment I was picked up at the Airport, the check-in which was of unique nature, the comfort of the room, the various staff assigned for different services, the smile and the courtesy displayed by the staff alongwith the greetings always left me stunned but in a pleasant manner. Truly truly an outstanding hotel, one for an experience which you can never ever forget.

  • Stayed: December 2012, traveled on business
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Thank Terence G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 17, 2012

Dear Guest,

Thank you for the wonderful feedback.

Your generous words are truly a motivation for the entire team to keep up the good work. As the Leading Luxury hotel, we pride ourselves in the fact that we are able to personalize every guest interaction.

It was a pleasure to have you stay with us. The entire team looks forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

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Reviewed December 16, 2012

I really loved this hotel. I came off a flight from London in the early hours of the morning to be greeted perfectly, taken to my suite quickly and without any fuss. Check in was simple and fast in my suite. They upgraded me to a luxury suite which was enormous and chic and stylish. To say I was impressed is the least I can say. The styling of the rooms is very good indeed, the breakfast delicious, fresh and delivered quickly, the bed was one of the most comfortable ever and the bathroom a delight with every amenity possible. The reception area was beautifully designed with open air walkways to the rooms above a reflecting pool. All the top brands in individual boutiques, a 24 hour spa and gym... what else do you need? I loved it and wished I didn't have to check out at midday the next day... but another flight and a wedding beckoned! I will be back. Oh and they took off the pressing of some clothes and gifted it to me on check out. I love these people and this hotel. May it prosper and other hotels look to it for guidance!!! Very well done!

Room Tip: My deluxe suite overlooked the reflecting pool with the reception to the left. It was heavenly!
  • Stayed: December 2012, traveled solo
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1  Thank quentinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 17, 2012

Dear Guest,

Thank you the wonderful feedback.

It was indeed our pleasute to have you stay with us. We were happy to upgrade you to the suite and are delighted that you liked it.

Your positive comments have been shared with the entire team. This will go a long way to help the team stay motivated to deliver the highest standards of services. As a hotel, we have managed to keep operations quick yet simple, therefore ensuring that all requests are met on time.

Thank you again for writing. We look forward to your next visit with us.

Warm Regards

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Reviewed December 13, 2012

Service was impeccable - unlike most hotels, you don't check in at the Front Desk. The front desk staff guides you to your room, walks you through the features of your room, and checks you in from the comfort of your own room.

The facility of the hotel was amazing. Gym is open 24 hours, so is spa. And every staff of the hotel is extremely well trained in service - having been to many hotels, there are simply no hotels like Oberoi. It's the little touches that counts:

- our toothpaste was running low; housekeeper replenished it and left us a note
- hotel provides us with complimentary car (BMW series 7) to and from the office, also to nearby Ambience mall
- everyone remembers our name, and were very courteous throughout the visit
- on check out, we were presented with a gift of silk scarf & silk mufflers.

All in all it was really an amazing experience, an amazing hotel to stay - can't ask for more. The only 'negative' experience was with some of the hotel drivers. I believe the hotel is using external company to provide this service. Most of the drivers are very professional, but we have encountered at least 3 drivers who drives like a madman. They need to pay attention to this, even if the service is provided externally.

  • Stayed: November 2012, traveled on business
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Thank irashaimase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OberoiGurgaon_NCR, Front Office Manager at The Oberoi, Gurgaon, responded to this reviewResponded December 17, 2012

Dear Guest,

We are delighted that you enjoyed your stay with us.

Your positive feedback has been shared with the entire team. It will go a long way to keep us motivated.

I am sorry that the drivers were not up to your satisfaction. Even i fthis is an external agency, the onus lies with us to train them at par with our standards. I shall personally look into this and ensure that we train our drivers to perfection. You will notice a change the next time that you visit the hotel.

Thank you again. We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

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Additional Information about The Oberoi, Gurgaon

Address: 443 Udyog Vihar, Phase V, Gurugram (Gurgaon) 122016, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Gurugram (Gurgaon)
#1 Family Hotel in Gurugram (Gurgaon)
#1 Romantic Hotel in Gurugram (Gurgaon)
#1 Spa Hotel in Gurugram (Gurgaon)
#1 Luxury Hotel in Gurugram (Gurgaon)
Price Range: $221 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Gurgaon 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located in the heart of the business and commercial district of Delhi National Capital Region in India. 202 Elegantly appointed rooms and suites with large picture windows that allow an abundance of natural light.The rooms start at an expansive 620 square feet, offering amongst the largest accommodation in a city hotel. The Oberoi, Gurgaon has been named the 'Worlds Leading Luxury Hotel' at the World Travel Awards 2013, for the third consecutive year and ' Favourite Hotel visited on Business - India' by Conde Nast Traveller Reader's choice Awards 2013. So when you check into The Oberoi, Gurgaon you don't just stay at a hotel with excellent amenities and experiences, you stay in one of the best hotels in the world. ... more   less 
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Also Known As:
The Oberoi Hotel Gurgaon

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