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Country Inn & Suites by Radisson, Gurgaon Sector 12
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Reviews (461)
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Reviewed January 9, 2014

Hotel provides a clean, affordable place to stay. Rooms are comfortable with in room efficient food service. Breakfast and menu is good for our local food. Frount desk is good and efficient. Kids can enjoy around hotel with swimming and we had nice jim facilities.Overall stay was a pleasure.

  • Stayed: January 2014, traveled on business
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1  Thank ajayk670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded January 12, 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites By Carlson, Sector-12, Gurgaon on TripAdvisor. To be appreciated for our high standards of cleanliness and maintenance, the great value for money that we offer, our comfortable & spacious rooms, our efficient room service, our delicious breakfast and mouth watering culinary delights, our warm and welcoming reception, our stunning swimming pool and our well equipped gym is a great feeling.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumil D'Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

I am generally not one to give compliments very lightly... In this case, as we were so overwhelmed with the hospitality, the attention to details by the staff and management of the hotel, I felt they really deserved note of commendation.

We stayed for 4 nights. Amazingly on day 1 most of the staff got to know us by name... They made a very good effort to know the drinks and food preferences... Food was very tasty, and the spread was very inviting. Compliments to the Chef...

Rooms were very modern and clean... The Quality of toiletries we high end... Privacy was well respected.

General Manager and other managers made the effort to meet us daily and enquire about our stay and visit, even made some good recommendations of places to visit etc... Considering the weather some very sensible recommendations...

Over all, cell managed, professional, homely and inviting. This will be our preferred hotel whenever we return to Delhi and would not hesitate recommending this hotel...

Fernandes Family

Room Tip: Families with 2 kids should opt for the Suites... Very economical.
  • Stayed: December 2013, traveled with family
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Thank LJFernandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded December 29, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We, at Country Inn & Suites By Carlson, Sector-12, Gurgaon are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our warm hospitality, our great attention to detail, our skilled & knowledgeable staff, our caring management, our delicious spread of food, our modern décor and great amenities in the room and our inviting and homely ambiance.

Your appreciation of the efforts that we take every day goes on to encourage and to motivate us to work harder to achieve the highest levels of our guests’ satisfaction.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Sunil D’Souza.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2013

This hotel provides a very clean, modern place to stay. Rooms are comfortable and the food service is very good. Lots of options in the menu for meals, and the breakfast buffet is satisfying and complete with Asian and Western alternatives. The check-in and check-out is efficient and pleasant. Wifi is free and stable. The rooms are well appointed. The staff are friendly and professional. Can't say enough about how pleased I was to stay here.

  • Stayed: December 2013, traveled solo
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Thank drj88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded December 25, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites By Carlson, Sector-12, Gurgaon we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our high standards of cleanliness, our modern décor, our comfortable rooms, our impeccable service, our delicious food, our great variety in cuisine, our efficient and pleasant facilities and amenities and our friendly and professional staff.

Your appreciation of the efforts that we put in every day goes a long way to motivate us to work harder with redoubled energy to achieve the highest levels of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sunil D’Souza

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Reviewed December 21, 2013

Aftera long flight, this is the perfect hotel to check in to with warm hospitality and good food. Room size good n clean. A bit in the interior but worth the money. We stayed in the suites. Staff very friendly and helpful to you needs.

  • Stayed: December 2013, traveled with family
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Thank Stulizlarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded December 23, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We thank you for choosing to stay with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon and for writing such a generous review on TripAdvisor for the benefit of the fellow travelers. It is great to know that you have experienced and have appreciated our warm hospitality, our delicious food, our spacious rooms, our great value for money and our friendly and ever helping staff.

It is compliments like these from our guests that motivate us to work with a redoubled energy to work harder and to achieve the highest levels of our guests’ satisfaction and expectations.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sunil D’Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

This hotel is very good with reference to room, service, food & staff.

although , location is more inside but when you reach hotel , you may forget that .

I recommend this hotel if you want to stay near bus stand.

  • Stayed: November 2013, traveled with family
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1  Thank Harshch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded December 17, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

Your appreciation of the experiences that you had as you stayed with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon and the generous review that you shared on TripAdvisor is flattering and a matter of great delight. Our comfortable rooms, our delicious food, our courteous and helping staff and our great connectivity to the rest of the city through varied modes of transport help you relax and unwind.

It is such appreciation from our guests that goes a long way to motivate us to work harder and take a step closer to the highest levels of our guest satisfaction.

We hope for you to return soon to the hotel so that we may help you to experience all the aspects of our hotel, our city and our hospitality.

Warm Regards,
Sunil D’Souza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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