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Fortune Select Excalibur
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Reviews (437)
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Reviewed October 12, 2012

location Just perfect strategic, ambience is classic yet contemporary. a very comfortable stay. Rooms are comfortable.. Cleanliness is remarkable. Staff is very courteous and warm. If I am supposed to say it in one word.. Excellent ..

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Siddharthshandilya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep k U, General Manager at Fortune Select Excalibur, responded to this reviewResponded October 16, 2012

October 15,2012

Dear Guest,

Thank you for spending your valuable time for posting your response on to the Trip Advisor.

The hotel takes great pride in providing the best possible service to the guests. I am delighted to note that you appreciate the amniance of the hotel, food and services

Please be assured that your feedback has been shared with the Food and Beverage team.

Your positive comments have been shared with all our team members.

We look forward to welcoming you back at a Fortune Hotel / Fortune Select Excalibur,Gurgaon .

Best Regards ,

Pradeep K.Uniyal
General Manager,
Fortune Select Excalibure,
Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

Located outside New Delhi but very strategic for Gurgaon based businesses, this hotel is perfect to stay on a business trip. The service is great and the facilities are clean, modern and perfect! People are friendly and awesomely helpful. The airco is good though a little noisy sometimes (I sleep with ear plugs). The outside pool is very good and even has under water speakers! Being in India you must also cope with regular short power surges (2-6 times a day) but I guess that's everywhere.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pvanderlubbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep k U, General Manager at Fortune Select Excalibur, responded to this reviewResponded September 20, 2012

Sep 19, 2012
Dear Guest,
Thank You for your time in providing the feedback at Trip Advisor ,about your fortune Select Excalibur, Sohna Road,Gurgaon !
At Fortune Hotels,we would like to spare no effort in bringing the best of contemporary amenities with high standards of personalized service.
Thank You very much for your kind and appreciative words which I will share with my team.
The feed back gives us impetuous to work better to get our guests the desirable services , the information provided by you will be utilized to continuously improve improve the guests experience and to help us serve you better.
We would like to take this opportunity ,once again for your patronage and look forward to receiving you very soon at a Fortune Hotel / Fortune Select Excalibur.

Your's Sincerely,

Pradeep K.Uniyal
General Manager
Fortune Select Excalibur
Main Sohna Road,Sector 49
Gurgaon, 122018
Hariyana,India

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

In one of my Official Visit I stayed in Fortune Select Excalibur, Gurgaon , it was really a great experience of real hospitality, very courteous staff and they know very well how to take Care of their Guests, very good ambiance and very testy Food, in my next visit to Gurgaon , I will love to stay with this.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep k U, General Manager at Fortune Select Excalibur, responded to this reviewResponded September 12, 2012

Dear Guest,

Greetings from Fortune Select Excalibur,Gurgaon !
Thank you for spending your valuable time for posting your response onto the Trip Advisor.

The hotel takes great pride in providing the best possible service to the guests. I am delighted to note that you appreciate the food and service and recommended your hotel and your stay was comfortable with us.

Please be assured that your feedback has been shared with the team.

Your positive comments have been communicated to all our team members.

We look forward to welcoming you back at a Fortune Hotel / Fortune Select Excalibur,Gurgaon .

Best Regards ,
Pradeep K.Uniyal
General Manager,
Fortune Select Excalibure,
Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2012

Stayed for 2 nights on a personal trip. The hotel has got everything rt, from the security at the entrance to the hotel, reception, rooms, food, facilities. Very impressed my first stay at a ITC hotel. What impressed me most was the food, impressive. Will be back

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nikhil212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep k U, General Manager at Fortune Select Excalibur, responded to this reviewResponded August 14, 2012

August 14,2012

Dear Guest,

Greetings from Fortune Select Excalibur,Gurgaon !
Thank you for spending your valuable time for posting your response onto the Trip Advisor.

The hotel takes great pride in providing the best possible service to the guests. I am delighted to note that you appreciate the food and service and recommended your hotel and your stay was comfortable with us.

Please be assured that your feedback has been shared with the team.

Your positive comments have been communicated to all our team members.

We look forward to welcoming you back at a Fortune Hotel / Fortune Select Excalibur,Gurgaon .

Best Regards ,
Pradeep K.Uniyal
General Manager,
Fortune Select Excalibure,
Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2012

I would recommend this Hotel to anyone, anytime. i havent experienced this class of service in a long time. I think this is by far the best hotel interms of class of service that i have experienced. So much so that my 7 year old son happened to pen his compliments on the notepad and hadded it over to the reception.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank horizonPune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pradeep k U, General Manager at Fortune Select Excalibur, responded to this reviewResponded August 6, 2012

August 7,2012

Dear Guest,

Thank you for spending your valuable time for posting your response onto the Trip Advisor.

The hotel takes great pride in providing the best possible service to the guests. I am delighted to note that you appreciate the food and service and recommended your hotel and your stay was comfortable with us.

Please be assured that your feedback has been shared with the team.

Your positive comments have been communicated to all our team members.

We look forward to welcoming you back at a Fortune Hotel / Fortune Select Excalibur,Gurgaon .

Best Regards ,
Pradeep K.Uniyal
General Manager,
Fortune Select Excalibure,
Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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