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“One of the best I've ever experienced.......” 5 of 5 bubbles
Review of Best Western Skycity Hotel

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Best Western Skycity Hotel
Ranked #19 of 227 Hotels in Gurugram (Gurgaon)
1 review
“One of the best I've ever experienced.......”
5 of 5 bubbles Reviewed December 17, 2013

Wanted to give special thanks to Ms. Sheetal for great services. Helping me to my room and made stay felt like home. The great hospitality was much appreciated and have stayed at Best Western Sky City Hotel on numerous occasions during this time. Many hotels have the capability of providing a good experience one-off, it is rare to find a hotel that delivers with consistency and this is what sets the Best Western apart. Everything from the genuine, caring service, the exceptional facilities, to the outstanding food and beverage makes this a very special hotel. You can see that the systems and procedures of this hotel are thoroughly trained with the staff and this is what allows them to deliver above expectations every time. I always look forward to my trips to Gurgaon as this hotel has become my home.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Psinyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

Traveler rating
    344
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Holland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 12, 2013

Hotel Best Western at Gurgaon is a gorgeous arrangement of luxary and comfort. The soft spoken anf carring attandants added to the satisfaction. I have stayed there for more than 1 week with my husband. Staff were exemplary throughout the hotel including Front Office Manager who made my birthday special without any information that was a a memorable moment for me she arranged a beautiful cake with wine and dinner. I really enjoyed my stay!! Front desk more than attentive when I turned up after an overnight flight with some dodgy taxi drivers!! Upgraded to us in premiure suite.

Wouldn't hesitate to return back to the Best Western for business or pleasure. As good as it gets in Gurgaon!!

A very special thanks to sweet Front Office Manager you really made our stay memorable ib india & Best Western.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank burnoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durgapur, India
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 6, 2013 via mobile

Well hotel property is good but Service is needs to be taken care of. To start with toiletries were not replaced. Not much of room dining options in menu. But front desk people were good enough.overall I will rate 4 out of 5.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Arup M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kolkata
Level Contributor
124 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed November 24, 2013

Ops Manager- Beena is very sincere and caring - but
service of other staffs is really a concern

Perhaps they are overstaffed too -

Saw 8 people in dinner - serving 15 guests - to their utmost dissatisfaction

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank sikharesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

I had the good fortune of staying at this hotel last month. First of all, the location is very convenient as it is less than 1 km. from the NH-8 highway, and close to the airport. Also the Huda metro station is an easy auto-rickshaw ride away should you wish to go to downtown Delhi on your own via the metro.
The property itself is very clean and modern, including the spacious rooms.
The food in the restaurant is excellent.
But what really impressed me was the staff. They were always courteous and helpful whenever I would pester them with questions about directions, transportation, etc. Sheetal, the Front Office Manager, would go out of her way to assist me. She was very knowledgeable and helpful. She is a great asset to the hotel. I should also mention Monika who always made me feel welcomed at the restaurant.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sfdez01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gandhinagar, India
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

I stayed for five nights and was accompanied with my wife & daughter. 4th Nov13 to 9th Nov13. This property has an excellent location, only 1km from NH-8 and at one of the safest areas in Gurgaon. Nice rooms. Great food. Prompt room service. Responsive housekeeping. If one must point out a few shortcomings, then it could only be a Japanese bias for the regular huge clientele they have from Japan.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GunjanJohri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Rooms are good the staff is very nice the service is excellent.the buffet breakfast is good.when i will come back to india i will stay in skycity again because i got good services and pleasent atmosphare

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jamesone1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Skycity Hotel

Property: Best Western Skycity Hotel
Address: 1 Old Judicial Complex | Sector 15, Gurugram (Gurgaon) 122001, India (Formerly Skycity Hotel)
Location: India > Haryana > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 227 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Skycity Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
BEST WESTERN Skycity Hotel is a centrally located full service business hotel in millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNC`s & Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attraction like QutubMinar, JantarMantar, India Gate, Red Fort, Humayun`s Tomb, Akshardham Temple all are within 15-45 minutes drive from the hotel, The Delhi Metro Rail connects to all major areas of Delhi. The shopping Malls at MG Road are within 5 minutes drive from the Hotel. ... more   less 
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