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“experience the hospitality”

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Best Western Skycity Hotel
Ranked #19 of 229 Hotels in Gurugram (Gurgaon)
Harare, Zimbabwe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“experience the hospitality”
5 of 5 bubbles Reviewed November 9, 2012

when i arrive to that hotel from the beginning i feel the hospitality the staff is very courteous i am patient of high sugar so they take care of me very well like they keep an eye on my food my sleeping time everything front office staff is excellent and each an every departments like Kitchen staff Food and beverage staff every one are awesome. I am away from home but i never feel single time they give me home feeling here. The hotel staff (sheetal) give me surprise of my birthday party in the hotel that time i think i am in heaven the feelings i got there i can't describe they people are awesome and they know very well how to treat the each and every single guest.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank green l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 19, 2012
Dear Guest,
Your positive feedback acts like a catalyst to our constant endeavor to provide a better experience to our each & every guest. We really did enjoy your birthday bash at Best Western Skycity. Paying attention to individual needs of every guest is what sets us atop among many hotels around. On your next trip to India, we are committed to offer you yet another dazzling experience.
Thanks & Regards,
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2012

I am a frequent visitor @ best western Sky Hotels along with my western business colleague. We find the hotel front staff to very helpful, restaurant and bell service is good. Rooms are modern, well furnished however, some room are bit smaller in size. My last stay was in #501
Breakfast buffet could add little more to cater western food, dinner BBQ is excellent choice for anyone interested in BBQ stuff. Personal attention by front staff towards their guest is remarkable.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mahesh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 19, 2012
Dear Guest,
Thank You for your feedback on TripAdvisor along with your appreciation of our services. On your next visit, we can certainly offer you other options in room types, so that your stay is much more comfortable.
Thanks & Regards,
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2012

Very good rooms for the price and excellent attention. Very clean. The room service is very quick and the people are ready to help you at any time. The girls at the reception are lovely and very helpful, like Sheetal just ready to help out with anything that makes your stay better and happier.
The spa is very relaxing. The food is very good they have an international menu with very good food plus they have a barbecue plan that is delicious.

Room Tip: Deluxe room
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acordoba21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 7, 2012
Dear Guest,
We, at Best Western Skycity, Gurgaon truly value your motivating feedback on TripAdvisor and thank you for appreciating our services. Our food & beverage team is joyous to know that you enjoyed the food along with barbecue. We are delighted to see that you have carried back fond memories of your stay.We trust you will consider a return visit in the near future.
Thanks & Regards
Deputy General Manager
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Mumbai (Bombay), India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

A slight improvement from the last time I stayed here...
However night latch and double lock didnt work in my room-503 I think... While the doorman/bell staff etc are polite and do their best to be of service, the Front Desk staff leave a lot to be desired-courtesy and professionalism wise...Check out takes a very long time.
This is best a very very average hotel and it surprises me why it has a Best Western Tag

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snehal_Kulshreshtha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 6, 2012
Dear Guest,
Thank you for reviewing us on TripAdvisor.com. I understand that even though we were able to offer you considerably better services since your last visit, they were short of expectations that you have from us. Your pointers on maintenance issues and inconsistency in staff attitude will certainly be handled, so that Best Western Skycity, Gurgaon certainly delivers on par with its name.
Thanks & Regards,
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 2, 2012

The rooms are modern and sparkling clean. The bathroom is an experince intself with a perfect bath tub, Rain Shower. The buffet in Lattitude is very good and tasty so many choices in very low price.

We did'nt find anything that equaled it for the rest of our trip.

Overall, a good experince and a hotel I recommend and would stay at when in gurgaon

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheetal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 6, 2012
Dear Guest,
I Thank you on behalf of Best Western Skycity, Gurgaon for posting a review of your enjoyable experience with us. Its also nice to hear that you enjoyed the bath tub and rain shower (which is an USP). Housekeeping has been appreciated on your behalf for their wonderful upkeep of the rooms. Do offer us an opportunity to serve you again.
Thanks & Regards,
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 28, 2012

I arrived here on the 23rd October 2012 and stayed here for one week.
I must say the hotel is excellent, the facilities provided are brilliant, such as the spa/massage.

Also the food was excellent the chefs produce various varieties of cuisine every night.

I want to say a special thank you to a member of staff called sheetal, who attended to every need.


Thank you

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yassi120909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, October 29, 2012
Dear Guest,
We appreciate your valuable comments on our product & services during your week long stay with us. "Ocean Spa" is truly an asset to Best Western Skycity. Your appreciation is forwarded to Spa therapists along with Chefs who go out of their way to serve a feast for your palate. Sheetal's attention to the guest comforts is always commendable. Do give Best Western Skycity an opportunity to offer you yet another excellent stay.
Warm Regards,
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 28, 2012

My wife stayed here during our visit to India to see the F1... What can I say wow the features of this hotel are second to none

The hotel have excellent Food they do a brilliant indoor BBQ, the kitchen staff are so helpfull and willing to provide to any of your food requests, had a sore throat they made me a special Indian style lemon drink :)

The spa.... My wife and I loved the spa in te hotel very good price rates for the services offered we had facials and leg massages

Have to say all hotel staff are brilliant Sheetal the supervisor is always available to help and also very pretty to boot, with excellent local knowledge.

I will come and stay here again when travelling to Gujarat with a connecting flight and take it easy in this hotel and use it services again...

Location...
Ideally placed not so far from the shopping region and only 80k to the race track with a good highway to quick access

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dimal_visha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, Deputy General Manager at Best Western Skycity Hotel, responded to this review, November 6, 2012
Dear Guest,
Such an honor your valuable feedback on Trip Advisor is to Best Western Skycity, Gurgaon!! I am glad that our product & services were as exciting to you as watching F1..Your compliments have been conveyed to all the concerned departments and individuals. We would be waiting for you to stop over, on your next visit to Gujarat.
Thanks & Regards,
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Skycity Hotel

Property: Best Western Skycity Hotel
Address: 1 Old Judicial Complex | Sector 15, Gurugram (Gurgaon) 122001, India (Formerly Skycity Hotel)
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 229 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Skycity Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
BEST WESTERN Skycity Hotel is a centrally located full service business hotel in millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNC`s & Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attraction like QutubMinar, JantarMantar, India Gate, Red Fort, Humayun`s Tomb, Akshardham Temple all are within 15-45 minutes drive from the hotel, The Delhi Metro Rail connects to all major areas of Delhi. The shopping Malls at MG Road are within 5 minutes drive from the Hotel. ... more   less 
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