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“2 star price and 5 star hotel product and services.”

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BEST WESTERN Skycity Hotel
Ranked #25 of 263 Hotels in Gurugram (Gurgaon)
Reviewed November 10, 2011

I stayed there last month for 4 days . Hotel look from out side is outrages and so does room from inside is beautiful with nice color coordination . water pressure and quantity of water is more than enough with high quality shower heads .
Bed mattress is about 22" thick , had a great night sleep..
Food was also great with great service . I am going back again for business trip and going to stay only this HOTEL and will suggest to go try this hotel if you ever get chance and compare with 5 star hotel you will not be disappointed..

Room Tip: Left wings room have quieter ..
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  • Stayed: August 2011, traveled on business
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1  Thank kumar08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sharing your experience on Trip Advisor about the hotel interior and product.
We are delighted to learn that you found our product and services to your satisfaction.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.
Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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527 - 533 of 581 reviews

Reviewed November 9, 2011

Amongst the many hotels that have opened in Gurgaon, we chose to stay at the Best Western Skycity hotel. We received a good (comparative) rate for a two night stay and weren't disappointed. The room and shower were very nice. The bar and breakfast in the morning was also pleasant. Not much to note within walking distance, there is a liquor stand within a few feet, which I used.

Negatives would be the fact that the hotel staff had no idea what hair conditioner was and the hotel did not provide it in rooms. Just basic Shampoo. I wouldn't expect this at a Best Western hotel. Also, the desk staff and spa staff were unresponsive with phone calls and had no idea what was going on. Many calls were left unattended. We called to ask the front desk if there was a service charge for using the fitness room and pool. They said, "yes there is and let me transfer you to the spa attendant". Nobody would answer. This cycle went around 5 times before we requested a phone call from the spa attendant. When she called, she informed us there is no charge. This is basic information the front desk should know.

The pool was very tiny and was basically the type of pool you use to rehabilitate injuries, not use for leasure. The hot tub was nice as was the gym.

All in all, even with the minor annoyances, it was a good stay.

  • Stayed: October 2011, traveled as a couple
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3  Thank kearnsisawesome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sparing your precious time to share your experience on Trip Advisor.
We are delighted to learn that you found our product and services to your satisfaction. Thank you indeed for such gracious feedback for the glitches which can be taken care in near future.Every Feedback is taken as positively
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.
Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2011

I stayed in this hotel at least on 3 occasions in August-September 2011. Found the staff very helpful and courteous. The complimentary breakfast buffet is just about OK, with a reasonable variety. They serve Potato filled paronthas, puri and chick peas, different south Indian dishes on different days. Eggs are as per your choice. The location is off the national Highway. You have to take exit 9 and then go below the highway bridge towards the right if coming from the Airport. The road from the Highway to the hotel is broken, but this is just about 1 km of bad ride quality. If you have come by car with a car driver, please note that there is no place for a Driver to stay. He will have to stay the night in the car. The bathrooms are big and the room size are more than average. Very comfortable beds and a huge writing table in each room. Excellent furnishing. Overall value for money.

Room Tip: Good value for money, but book well in advance as they tend to be booked through the week. All rooms...
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  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank travellerIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for share your experience on Trip Advisor. We are delighted to learn that you found our product and services to your satisfaction.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms and Location of the hotel we have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.
Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2011

June 2011. Eleven of us stayed and had a very good experience. Front desk a little slow but ok. Rooms nice and clean. Spa was good and v good massage.
Food was exceptional. The chef went out of his way to provide a great meal of courses that were prepared to standard befitting any high class restaurant in the world and that too at reasonable rates. highly recommend. Location a bit out of the way but we had our own bus.

Room Tip: higher floors got a reasonable view.
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  • Stayed: June 2011, traveled with friends
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    • Location
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2  Thank Sanjay255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sparing your precious time to share your experience on Trip Advisor.
We are delighted to learn that you found our product and services to your satisfaction.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.
Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2011

The Hotel has a very good ambience and has a very comfortable rooms .
The rooms are beautiful and the has a lot of glass used in the washrooms , be carefull incase you are travelling on business and sharing the room with another collegue will nto be good experience .
The Restaurants are very good and have very extensive menus . The staff is very professionals and alwasy willing to help .

Room Tip: Negotiate in advance for Internet usage since it is charged seprately .
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  • Stayed: July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mrinalw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sparing your precious time to share your experience on Trip Advisor.
We are delighted to learn that you found our product and services to your satisfaction.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.
Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2011

Dear people,

I was there recently for a business trip. I needed to be in Delhi and from Delhi I would travel to Lahore Pakistan.
My stay was excellent. If I have a business trip to Delhi, I would without a doubt check into the Best Western Skycity Hotel. The food was delicious and services was top notch.
Certainly a recommendable.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Harris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sparing your precious time to share your experience on Trip Advisor.
We are delighted to learn that you found our product and services to your satisfaction.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.

Regards,
Veena Koul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2011

very small room, incredibly comfy bed however when arriving at midnight after a long journey I wasnt impressed to find that the bed had dirty shirts on it....with stains and pubichairs on them. There was no problem getting the bed sheets changed but neither was their an apology. Staff on reception were slow when interacted with.....please how long does it take to pay for dinner and laundry?
Food was excellent.

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank pacmanfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkycityHotel, General Manager at BEST WESTERN Skycity Hotel, responded to this reviewResponded August 6, 2016

Dear Guest,
Greetings of the day !!!
Thank you very much for sparing your precious time to share your experience on Trip Advisor.
We are delighted to learn that you found our product and services to your satisfaction. Thank you indeed for such gracious feedback for the glitches which can be taken care in near future.Every Feedback is taken as positively and given to higher management for the same.
We are pleased to know that our courteous staff members, impeccable service & excellent rooms have exceeded your expectation which makes you to stay in Skycity Hotel as a regular Customer.
We are elated that your stay would be wonderful at our property and look forward to welcome you again and again for yet another beautiful stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Skycity Hotel

Address: 1 Old Judicial Complex | Sector 15, Gurugram (Gurgaon) 122001, India (Formerly Skycity Hotel)
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #25 of 263 Hotels in Gurugram (Gurgaon)
Price Range: $68 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Skycity Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
BEST WESTERN Skycity Hotel is a centrally located full service business hotel in millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNC`s & Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attraction like QutubMinar, JantarMantar, India Gate, Red Fort, Humayun`s Tomb, Akshardham Temple all are within 15-45 minutes drive from the hotel, The Delhi Metro Rail connects to all major areas of Delhi. The shopping Malls at MG Road are within 5 minutes drive from the Hotel. ... more   less 
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