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“Excellent Hospitality and personal touch”

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Ramada Gurgaon Central
Ranked #31 of 229 Hotels in Gurugram (Gurgaon)
Mumbai (Bombay), India
1 review
“Excellent Hospitality and personal touch”
5 of 5 bubbles Reviewed January 1, 2014 via mobile

It was a wonderful experience staying in the hotel. Mr Amit the Manager was a dedicated person with a smile who had gone out of the way to facilitate stay and provide all help to make stay comfortable. I would certainly recommend this Hotel for a stay.
Colonel N P Singh

Stayed December 2013, traveled as a couple
Helpful?
Thank Colonel N P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, January 2, 2014
Dear Guest,

Thank you for taking time out to write about the Ramada Gurgaon Central.

I am pleased to know that almost all services did match up to your expectations. our team member Amit at front office is delighted to know that his efforts have been recognized. This shall go a long way in keeping him motivated.

We look forward to your next visit at the Ramada Gurgaon Central.


Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
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    25
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 1, 2014

No one knows hospitality better than these guys. Staff training and grooming is the USP of this hotel. Always attentive, courteous and looking out for you. Front desk staff knew my schedule and preferences and was ready to meet my every need. Each moment of the stay was personalized to my personal preferences.

I would enthusiastically recommend this hotel to anyone traveling to Gurgaon.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShivaniChauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, January 2, 2014
Dear Guest,

First of all, thank you for choosing to stay with us. And thank you again for writing about your experience at our hotel. It is indeed motivating and a pleasure for my team specially for front desk to receive such complimentary feedback.

I am glad you enjoyed your stay and we look forward to welcoming you back to our hotel.


Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed December 31, 2013

Planned the stay as I had stayed here before.But it was a terrible experience.Could not believe that this was the same hotel which was one of the best in Gurgaon just a few months back!The hotel makes you beileve that you are not welcome from the time you enter the hotel.No hotel staff offers you help even when they see you struggling with your luggage.The lesser told about the Room service ,the better.Need to wait for ages to get the food ordered.And when it comes ,it will be cold or a wrong dish served.It is same even when you try to order in the restaurant.When it comes to Buffet Dinner,food is not refilled even when they are empty iThe front desk never allows you to meet their Manager when we want to lodge our complaint.We were not able to sleep as some guests where drinking and making loud noise and the staff did not take male any efforts to stop them disturbing others.Infact a foreign guest complained to the local police when the Hotel staff did not take any action on these guests who had troubled her.Overall we had a very bad experience.We have decided not to stay here again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raghu67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, January 1, 2014
Dear Guest,

At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to Ramada Gurgaon Central.

We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place.

We appreciate critique from our valued guests which enables us to relook at our product and improve further.

We assure you of a better experience on your next.

Thank you,
Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 29, 2013

Very good. Walkable distance from the HUDA metro station. Near to no places of interest.

The breakfast buffet is to die for. A very good mix of Indian and continental fare

Service is of top quality.

Travel options are ridiculously priced. Better order a cab from outside.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank Alok M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, January 2, 2014
Dear Guest,

Thank you very much for your lovely comments about our hotel & excellent food. It surely makes us proud and motivated to work harder to enusre such continued delight for our guests during there stay at the hotel.

The travel desk is outsourced and they have contract with us, rates offered to you were the standard travel desk charges in Gurgaon.

We look forward to welcoming you back soon, and specially thank you for choosing to stay at Ramada Gurgaon Central.

Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 23, 2013

Visited Ramada 3rd time and every time i felt special,staff are very helpful and courteous specially Mr. Vishnu (if i remember correct name) was very helpful. Food and service in restaurant was excellent.

  • Stayed November 2013, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank parmeshwar p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, December 26, 2013
Dear Guest,

Thank you for taking the time to share your experience at the Ramada Gurgaon Central.

We are happy to know that you had a relaxing stay. Your kind recognition of our services is greatly appreciated and has already been shared with the team.

Thank you once again and we look forward to welcoming you back.

Thank you,
Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 20, 2013

I had a nice time at Ramada central Gurgaon. check in was swift, staff courteous. room was fine, sleep quality excellent. no complaints about the coffee shop either, breakfast was good. check out smooth as well.

will surely come back here.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sagar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, December 23, 2013
Dear Guest,

Thank you for writing about your recent stay with us on Trip Advisor. It is motivation for all of us at the hotel to read your words of appreciation. We are glad that you have praised the service efficiency of our team members. We are very excited to read that you have liked our cleanliness standards, delectable breakfast spread and the efficient check out procedure.

We earnestly thank you for staying with us and we look forward to welcoming you again.

Wish you a "Happy New Year".

Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faridabad, India
1 review
4 of 5 bubbles Reviewed December 17, 2013

Staying at Ramada Gurgaon Central was a great experience, a place worth paying for.
The Property is neat n clean and the food is very good.. though the site is not that great. But if you wonna take a break from your hectic schedule and can't go out station, Ramada Gurgaon Central can be that place for your relaxation and a peaceful weekend.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shikha1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivekshukla12, Front Office Manager at Ramada Gurgaon Central, responded to this review, December 28, 2013
Dear Guest,

We are glad to read your feedback on Trip Advisor following your recent stay at Ramada Gurgaon Central. We really appreciate you taking the time to highlight every aspect of hotel stay.

We are delighted to read your positive comments you made about the food and service.

People are the life and soul of our hotels. We are trully grateful to the wonderful ladies and gentlemen who diligently uphold the values of our hotel by exceeding the expectations of our guests and creating everlasting memories.

Thank you for having chosen to stay with us, it was a pleasure to have been of service to you.

Warm regards,
Vivek Shukla
Front Office Manager
Ramada Gurgaon Central
Site No.02,Sector 44 Gurgaon
Telephone number - +91-124-4886400
Facsimile number - +91-124-4886444
Email address – fom@ramadagurgaoncentral.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Gurgaon Central

Property: Ramada Gurgaon Central
Address: 2 Site No, Gurugram (Gurgaon) 122003, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Gurugram (Gurgaon)
#25 Luxury Hotel in Gurugram (Gurgaon)
#29 Business Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Gurgaon Central 4*
Number of rooms: 94
Official Description (provided by the hotel):
The Ramada Gurgaon Central is a 4-star hotel located in the commercial hub of the city. It is just a short drive away from the International Airport. The hotel is well suited for business travelers with a range of facilities that cater to work-related needs such as high speed internet access, meeting/board rooms and a round-the-clock business centre equipped with cutting-edge audio-visual communication equipment.In terms of leisure facilities, the hotel has an out-door terrace pool and a fitness centre. Eating options include Café Rouge - the hotel's 24-hour coffee shop and Oriental Pearl - a specialty restaurant serving oriental cuisine. ... more   less 
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Also Known As:
Ramada Gurgaon Central Hotel Gurgaon

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