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“Friendly & Helpful Staff ..Especially Front Desk”

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Ramada Gurgaon Central
Ranked #28 of 238 Hotels in Gurugram (Gurgaon)
Reviewed March 22, 2013

I had to plan a surprise one night stay In Ramada Central Gurgaon In Feb 13' for my husband's birthday..before i could proceed with bookings i thought, i should pay a visit to see the ambience & hospitality.. i must sayt the experienec was really nice, i had requsted front desk staff to show a room just for an idea & they assisted me for the same... !!!

I had a great stay after that & would love to stay again in near future if get a chance...!

I don't remember the name of front desk staff only remember Mr, Vijender Mohan as i went to him only with a request for showing a room & e did provide me some of his colleague to fulfill my desire...

Thanks to All at Ramada Central Gurgaon for being so helpful .. keep it up!!!!

  • Stayed: February 2013, traveled as a couple
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Thank Shalini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 25, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

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529 - 535 of 633 reviews

Reviewed March 22, 2013

I have traveled India quite a bit with my family and stayed at the best hotels. But this time I was visiting India with friends and happened to stay at Ramada Gurgaon Central. It is one of the best hotel, probably the best I have ever put up in and witnessed some first rate experience during my stay. The reception staff was very cordial and humane and special mention to Mr. Vijender for his great efforts to make all of us comfortable. The staff was calm and composed and it is very convenient to rejuvenate here. The food was incredible; there was an authenticity in the cooking. Rooms were comfortable enough to dive in. Wonderful would be an understatement to describe the experience. I would like to congratulate the Management to have such wonderful people in their team. Keep up the good work. God bless.
Cheers !!
Roland

  • Stayed: March 2013, traveled with friends
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1  Thank Clewsroland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 23, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

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Reviewed March 18, 2013

I know its a strong title to the review but the Hotel is one of the best business Hotels i have stayed in. Right from the location to check-in to room service the hotel provides exceptional value. The Hotel is very modern in its feel and has all the amenities for a business traveller.

Stayed: March 2013, traveled with friends
2  Thank Aryan_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 20, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

i had a very good time their, the staff of the hotel were very helpful and friendly specially front office staff have shown the best part of their hospitality i have ever seen, it was compliantly good and comfortable stay with this hotel and i would like to come here again also i will consider this hotel to my friends and colleagues :-)

Best regards !!!!

Vishal

  • Stayed: March 2013, traveled solo
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1  Thank vishalmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 18, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

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Reviewed March 15, 2013

Stayed here for 3 days and had a good experience. Everything was perfectly manage. Food was good, not too spicy.. Rooms where good with LED TV. Bar Service was very good with big TV. Checkout process was very quick. Room service were also good.Overall it was good. every one at the front desk was very polite and helpfull.

Room Tip: rooms are nicly desined and well mantained
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  • Stayed: March 2013, traveled with family
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Thank singh159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 18, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

I have been there quite a few times on business visits. Right from the check-in process to other services, the attitude of the hotel staff is quite laid back, with no updates, making you wait. They don't even care to offer a glass of water as the check-in process gets delayed. They have to be constantly reminded about your expectations of service. Food is quite average.
Unfortunately, I didn't have much choice to shift as I've always been booked into this property by my client.
I would not like to recommend this property to my other clients in Delhi who wish to do their corporate programs.
I doubt whether they care, as they seem to be anyway getting business with this level of service.

Room Tip: Any room would do. I doubt it will be different.
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  • Stayed: April 2012, traveled on business
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1  Thank Sree_Equinox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded March 17, 2013

Dear Guest ,
It was indeed a great privilege to have you at Ramada Gurgaon Central. It was brought to our notice that there is a discrepancy in Service and security standards during your stay at RAMADA Gurgaon central .
We would like to extend a sincere apology with regards to the service and inconvenience caused . We apologize that your experience was anything below average than satisfying.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
It is our earnest hopes that you will give us another opportunity to serve you and we will be given another opportunity to cater to your requirements.
Warm Regards,
Management Ramada Gurgaon Central
+91 9582229522

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Reviewed February 12, 2013

i stay there off and on for my official trips. Its a very average property and they do not understand the meaning of what " Quality Service means

food is very average: they have a buffet at night : may be you get your choice
rooms : are good and you get a good sleep
bar : had good offers going and you may enjoy

  • Stayed: October 2012, traveled on business
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Thank sundeep67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANSHU M, General Manager at Ramada Gurgaon Central, responded to this reviewResponded February 12, 2013

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management Ramada Gurgaon Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Gurgaon Central

Address: 2 Site No, Gurugram (Gurgaon) 122003, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Gurugram (Gurgaon)
#25 Luxury Hotel in Gurugram (Gurgaon)
#29 Business Hotel in Gurugram (Gurgaon)
Price Range: $69 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Gurgaon Central 4*
Number of rooms: 94
Official Description (provided by the hotel):
The Ramada Gurgaon Central is a 4-star hotel located in the commercial hub of the city. It is just a short drive away from the International Airport. The hotel is well suited for business travelers with a range of facilities that cater to work-related needs such as high speed internet access, meeting/board rooms and a round-the-clock business centre equipped with cutting-edge audio-visual communication equipment.In terms of leisure facilities, the hotel has an out-door terrace pool and a fitness centre. Eating options include Café Rouge - the hotel's 24-hour coffee shop and Oriental Pearl - a specialty restaurant serving oriental cuisine. ... more   less 
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Also Known As:
Ramada Gurgaon Central Hotel Gurgaon

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