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Lemon Tree Premier, Leisure Valley, Gurgaon
Ranked #27 of 229 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Recommended always”
Reviewed January 9, 2014

Always a satisfying expereince when away from home. Nice cordial staff as always.
Being a regular visitor at Lemon city center, i was informed that the same has been closed for renovation. Meantime the city center team lead by Amit had taken good care of arranging my stay at Lemon tree premier which is an awesome property. Satisfying and caring stay was arranged by the team as adviced by Amit with all the previleges remaining the same as provided in city centre.Rooms offered were too tasteful and of course this is genuinely a Premier Hotel.Recommended to all travellers while in gurgaon and thanks to the whole lemon tree team.

Room Tip: Anytime stay when away from home
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank praj72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Luzon, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2014

I traveled to India for business. I've been to Bangalore, Manesar Gurgaon and in Pune. I can say that in all the hotels I've been in India, Lemon Tree Hotel Premiere in Gurgaon so far has been the BEST in terms of service and variety of
food at their cafe :) This is already my 2nd stay at this hotel and I would like to commend all staffs who never failed to render not only their valuable service but also for their smiles that made me feel at home. Thanks to all of you! ( front desk: Atul and Nancy ; from the citrus cafe : Sandeep and Bhagwan). See you again in Feb2014!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank l_espn28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2014

A very nice hotel, hotel staff especially the room service is very prompt and helpful. A special thanks to OM, location is also nice, 5 mins walk from the metro station and loads of eateries in the vicinity.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Varun654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

I have stayed at this hotel many times over the last two years. I find it to be always a happy experience. After having stayed in many 'fancy' hotels in India and abroad, I find this hotel the best overall - even among the other Lemon Tree hotels. The staff are courteous and smiling, the food is good and the housekeeping is great.

Since all the staff members are genuinely nice, it is perhaps not fair to single out a few names, but I found Ms Nancy Pasricha, Guest Relations Manager, Mr Vikrant Verma, Front Desk Manager, Mr Veeransh Gill & Mr Atul Gupta at the front desk and Mr Ashish Dogra in the Restaurant to be exceptional.

I cannot say that things never go wrong here, but I must say that rare problems do get sorted out with an apology, a smile and a lot of speed. A 'Must Visit' hotel and a great value for money. It may not seem shiny and stylish, but it's heart is in the right place.

Room Tip: When you stand facing the hotel, rooms on the right side are quieter.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avinash C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 30, 2013

I had stayed at this facility twice.
Pro:
1) Courteous Staff and helpful reception.
2) Great location. You are near to kingdom of dreams and other nice resturants.
3) Clean Rooms
Cons:
1) I felt this a little expensive.
2) For the price the room felt smaller to me.

Overall I would rate my stay here as satisfactory.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SunNbright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Leisure Valley, Gurgaon, responded to this review, March 15, 2014
Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Leisure Valley, Gurgaon. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

•Hotel pricing: We are an upscale hotel in line with international 5 star hotels. We have been careful to benchmark competitors in our segment in order to set a very competitive price for food and for rooms. We do hope you do find Lemon Tree Premier to be value-for-money on your next visit.

•Room Size: This hotel is an upscale hotel built in line with international 3 to 4 star hotels. We offer rooms of varying sizes, which are priced appropriately. Customers, who prefer bigger rooms with queen/king size beds, can choose an appropriate room while booking. You can directly book our rooms for all the hotels we have across India through our website www.lemontreehotels.com or by calling us at +91 99 11 701 701.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pgn1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Abhisekh Bairagi
Hotel General Manager
Lemon Tree Premier, Leisure Valley, Gurgaon

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 28, 2013

I had posted a review earlier. That was about high noise levels due function in the adjacent plot. In that case the staff was unwilling to change my room. This had caused me much discomfort due early morning work.
However over period of time I see the staff more emphatic and accommodating to such and other requests. Hoping the trend towards better service continues.

Stayed December 2013, traveled on business
Helpful?
1 Thank Shishir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 27, 2013

I have found Lemon Tree hotels across several cities to be consistent in quality, stay experience, food and overall approach. This one is no different.

If you have stayed at any Lemon Tree, they usually have the necessary details for check in ready, thus making the process shorter and easier. The room was very well designed and well equipped, with good spacious interior. The cable TV (which sometimes tends to be an issue at the standard Lemon Tree properties) had a wide selection of channels. The staff was very professional and helpful like at all other properties at this chain. The restaurant had a dinner buffet spread, which was decent, though probably lacking a little in local cuisine options. I had an early flight and the staff managed to get some food 20 mins before the breakfast opening time, which was quite handy.

Only issue is with pricing - especially with respect to other Lemon Tree Premier properties like Madhapur in Hyd or Ulsoor Lake in Bangalore. The corporate rates are not very attractive at this hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AashishC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier, Leisure Valley, Gurgaon

Property: Lemon Tree Premier, Leisure Valley, Gurgaon
Address: 48-52, Leisure Valley | Sector-29, Gurugram (Gurgaon) 122002, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Gurugram (Gurgaon)
#12 Romantic Hotel in Gurugram (Gurgaon)
#17 Business Hotel in Gurugram (Gurgaon)
#22 Luxury Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lemon Tree Premier, Leisure Valley, Gurgaon 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Lemon Tree Premier, Leisure Valley, Gurgaon Hotel Gurgaon

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