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Lemon Tree Premier 1, Gurugram
Ranked #22 of 253 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed September 14, 2012

Lemon Tree Premier is at a great location and centrally located in Gurgaon. Reasonably priced with world class facilities, this is great for a business traveller. The staff is warm and friendly, a special mention for Nancy Pasricha at the Front Desk. She went out of the way to help set up a meeting for my clients at the Hotel Lobby and gave a 7 star response at a Business budget Hotel to make this an exceptional experience for me and my clients. Thanks to Nancy Pasricha we wound up on time for our flight back to Mumbai. Great place, 7 Star Service, Reasonably Priced Food.

Room Tip: Choose a Higher Floor. Lesser Noise in the Corridors.
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  • Stayed: September 2012, traveled on business
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Thank AjayS12041979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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636 - 642 of 732 reviews

Reviewed September 13, 2012

Stayed at the hotel for three weeks. Nice hotel for business travelers. I liked the food,the rooms were pretty spacious, the cab drivers should be trained as I had problem to explain the driver to pickup my friend from another hotel but he took me to destination straight away, so I had to come back again to pick my friend. But the hotel did not charge anything extra.
The staff is very welcoming, nancy took special care helping me explore the city and made me feel at home all the time.
Will surely come back to the same hotel again

Stayed: September 2012, traveled on business
Thank johnclarence2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

I've stayed in plenty of hotels in India and this one is always a treat. The staff are particularly helpful and well trained. The rooms are spotless and well appointed. There is a very handy shopping mall right across the street with several bars and restaurants to choose from.

  • Stayed: September 2012
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Thank budthespud69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

This was the 1st lemon Tree property i ever visited , i took my client for Dinner during weekdays.There was heavy discount on drinks on that particular day so enjoyed a lot along with pool.Food quality , prersentation & service was excellent with great sense of hospitality & liked so much everything that ended up paying 14000 k even after great discounts & left the restaurant @ 1 am talking good about the place & taking group photographs in lounge.

  • Stayed: January 2012, traveled on business
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Thank Prakhar_Pramod_Agraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

Have stayed at this place for more than 3 days, very impressed with the hospitality and services offered, specially the conference arrangements. my stay was comfortable for 3 days...!!

Must take names here, Mr Lokesh Joshi, the Hotel F & B Manager was such a help..!! he coordinated the entire event / stay and managed F & B related very smoothly...!!

I must give a 10 on 10 for this property..!! ans staff...!!

Room Tip: must experience the hospitality and services for sure...!!
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  • Stayed: August 2012, traveled on business
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Thank Krishna082012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

Stayed with family including a toddler, its a very well managed hotel with very courteous staff. The fragrance of lemongrass in the whole building keeps you fresh.

Food is not that great as someone would expect. Lounge & Restro both are spacious and well managed.

Room Tip: Talk to reservations on phone, they may workout a good deal for you
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  • Stayed: August 2012, traveled with family
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Thank rohit022116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

For travelers used to five star spaciousness, may feel disappointed. Everything appears to have been fitted in rather than having an aesthetic space. May be value for money for some but have realistic expectations. No direct parking for hotel. One needs to park in public parking in front of hotel and then walk upto front entrance which is quite irritating.

Menu at Cafe Citrus appear to be catering to different tastes but has very limited options. restaurant staff is good but they bound by menu.Cafe would do well to redesign their menu. Food taste is also average nothing to rave about.

  • Stayed: August 2012, traveled with family
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Thank Darewalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier 1, Gurugram, responded to this reviewResponded September 29, 2012

Dear Guest,

Thank you for the feedback regarding your recent stay at Lemon Tree Premier, Leisure Valley, Gurgaon. May I first apologize for your experience at our hotel and for not meeting your expectations fully.

We have studied all the issues mentioned by you and are relooking at our processes so that our guests can have a more comfortable stay with us. Specifically,
• This hotel has been built in line with international 4 star hotels and we offer public area facilities in accordance with that. The parking is government assigned and the same has been allotted to our neighboring hotels as well.
• Food variety and quality: we are sorry you did not enjoy the food during your stay. We continuously upgrade and refresh our menus and buffet offering at our restaurants to ensure customers enjoy their experience. We do offer a wide range of options but will relook at our menus again based on your feedback.

Please give us another opportunity to show you Lemon Tree’s true hospitality. Do email me at vaibhav.mittal@lemontreehotels.com and I will be happy to handle the arrangements personally.

With best regards,
Yours sincerely,

Vaibhav Mittal
Hotel General Manager
Lemon Tree Premier, Leisure Valley, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier 1, Gurugram

Address: 48 - 52, Leisure Valley | Sector-29, Gurugram (Gurgaon) 122002, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Gurugram (Gurgaon)
#12 Romantic Hotel in Gurugram (Gurgaon)
#17 Business Hotel in Gurugram (Gurgaon)
#20 Luxury Hotel in Gurugram (Gurgaon)
Price Range: $76 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lemon Tree Premier 1, Gurugram 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Lemon Tree Premier, Leisure Valley, Gurgaon Hotel Gurgaon

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