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“better place to stay in GGN”

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Leisure Inn West Gurgaon
Ranked #36 of 251 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed May 12, 2011

Peppermint Hotel Gurgaon
14-15 Oct 2010

I stayed ther for two days with our one international colleague for NL. We reached there around 11 pm and after checking we came for food and we had a dinner in midnight. anyway thery have served food in midnight and it shwoed their hospitality. we were there for our official tour.
Rooms are quite large and equipped with all the modern aminities. rest rooms/bathromms are little bit smaller but ok. Bedding was so good and I slept quickly with full comfort. Food was good especially breakfast was rich.
Entrance from the main road was not so good and it dosen't looks good while entering in the hotel area, it needs improvement.
anyway overall experiencne was satisfactory and I enjoyed stay over there.

  • Stayed: October 2010, traveled on business
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1  Thank sandeepjadli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded May 22, 2011

Hi

Thank you for taking the time and effort to review our hotel.

Your comments are taken seriously by our team as we strive to improve ourself everyday. Some things however are not in our control though we fight hard everyday to rectify it - like the road leading to our hotel. We are in the process of trying to get permission to maintain the neighborhood from he government, and should that happen you will see a distinct improvement in the approach road and landscaping,

We hope this will not deter your return, and we hope to see you soon.

Thank you,
Team Peppermint

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309 - 315 of 353 reviews

Reviewed May 4, 2011

The staff at this hotel is very obliging and will definitely go the extra mile for service. There is not much within walking distance of the hotel. Walking around, at least at night, does not seem very safe. This hotel caters more to Indians than those traveling from abroad. The menus in the restaurants offer many items which are not available. Most of the available cuisine is Indian, but the staff are very good about working with you to make whatever you may want. The rooms are quite clean and modern. The gym is adequate, but small and has no tvs for entertainment as you work out.

  • Stayed: March 2011, traveled on business
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1  Thank Kellville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this reviewResponded August 27, 2012

Dear Blue245679,

Thank you for your review.

We are apologetic about your experience with food at Peppermint Gurgaon. We assure you that we have looked into this matter and the same would not be repeated.

We look forward to your next visit.

Best regards,
Team Peppermint

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Reviewed April 28, 2011

This hotel gives the business traveller the perfect place to relax. Need a nice room to relax ? You got it.

Need to play your IPOD? there is a nice dock in every room.
WIFI? no problem.
All services.. just call 9.

I like the simplicity in the design and usage.And the aesthetics are cool and pleasing. Overall a nice place to stay

  • Stayed: April 2011, traveled on business
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1  Thank raja0719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this reviewResponded August 27, 2012

Dear raja0719,

Thank you so much for your review.

We are extremely encourage by your kind words, and will continue to strive to exceed your expectations.

We look forward to your seeing you at the hotel again.

Best Regards,

Team Peppermint

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Reviewed April 1, 2011

I came with some of my friends for lunch and i m surprised to see the hotel cleaning.
Bathroom are stinking , Floor is very dirty but i should say your food was awesome as service is very good, but your housekeeping need to improve a lot .last time i came in December at that time shiny white floor everything is clean and tidy but this time horrible experience

  • Stayed: March 2011, traveled with friends
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2  Thank pradeep40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded April 3, 2011

Thank you for the time taken to review our property.

At Peppermint Hotels, we strive to exceed our guests expectations, while keeping our hotels moderately priced and fresh in design. We have taken your comments seriously, and have reviewed your complaints and taken the desired action.

Rest assured the mistakes of the past shall not be repeated, and we are happy to have candid feedback like yours to improve ourself.

We hope to see you back in Gurgaon, or at any of our other hotels around the country.

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Reviewed March 24, 2011

The hotel is cozy and beautiful one, especially if you are on a business trip. The staff is just excellent. The rooms are tidy and there is also a small swimming pool on the roof top. Restaurant on the ground floor is just beautiful.

  • Stayed: February 2011, traveled on business
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1  Thank jagmohan_sharma1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded April 3, 2011

Thank you for the time taken to review our property.

At Peppermint Hotels, we strive to exceed our guests expectations, while keeping our hotels moderately priced and fresh in design.

We hope to see you back in Gurgaon, or at any of our other hotels around the country.

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Reviewed March 24, 2011

Great place. European style. To the point. Great staff. The bar and restaurant on the roof top, with the city scape and the pool by the side is a great place to chill out. The rooms are contemporary and stylish design. Keeping things simple.

Stayed: March 2011, traveled on business
1  Thank Reddyrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded April 3, 2011

Thank you for the time taken to review our property.

At Peppermint Hotels, we strive to exceed our guests expectations, while keeping our hotels moderately priced and fresh in design.

We hope to see you back in Gurgaon, or at any of our other hotels around the country.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2011

Stayed here for five nights during a business trip. Besides from some serious problems to get and keep the internet going during the first three days (these were solved each time but was not pleasant) I was a very happy camper.

  • Stayed: February 2011, traveled on business
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1  Thank YarraValley98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepperminthotels, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded April 3, 2011

Thank you for the time taken to review our property.

Your comments were taken seriously and the internet issue has been resolved to the best of the hotels ability. As committed to our guests, the WiFi is still free!

We look forward to your next visit to Gurgaon, and perhaps to our new hotels opening around the country.

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Additional Information about Leisure Inn West Gurgaon

Address: 17/6, Old Delhi Gurgaon Road | Sector 14, Gurugram (Gurgaon) 122001, India (Formerly Peppermint West Gurgaon)
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 251 Hotels in Gurugram (Gurgaon)
Price Range: $46 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leisure Inn West Gurgaon 4*
Number of rooms: 60
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