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“Quite good place to stay” 5 of 5 bubbles
Review of juSTa Gurgaon Hotel

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juSTa Gurgaon Hotel
Ranked #11 of 227 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
New Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Quite good place to stay”
5 of 5 bubbles Reviewed February 13, 2013

It is a small hotel but feel like as home.The staff is awesome and amenities are great.Ambience & decor is good Especially the Buddha at reception area i liked that very much. Breakfast is also quite good.Housekeeping service is also very good. when you entered at lobby level u got a warmest welcome from the staff.It feels like a home away from home.u got everything just on one call like warm water,food from service room,housekeeping amenities even got internet facility free of cost that part is amazing.Overall a very quite experience will suggest everyone to go in JUSTA THE RESIDENCE( Gurgaon..........) :-)))))))) i would like to thanks all Justa gurgaon staff to make my trip so enjoyble & memorable thanxxxxxxxxx.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
13 Thank Tanu_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, February 13, 2013
Dear Guest

Thank you for your wonderful and motivating words on tripadvisor and thank you for choosing Justa The Residence. We are delighted to know that you had a wonderful experience with us. Your praising words has been shared with the team and it will motivate us to keep up our service standard to exceed the guest expectation. Also we are more than happy to know that you liked the interiors of the hotel. Looking forward to welcome you at "YOUR" Justa the Residence Gurgaon
Thank You and Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    186
    115
    23
    4
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
uk
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

Nice and cosy hotel.

Best is the customer service. Staff's are very friendly including kitchen and restaurant staff.

Would recommend hotel.

Internet is free and speed is also good. They cooked breakfast as we order. Also oats porridge was made even though it was not in the menu.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Sv R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, February 13, 2013
Dear Guest

Greetings from Justa The Residence Gurgaon!
Thank you for the encouraging feedback on tripadvisor your motivating words has been shared with the team. Looking forward to welcome you again at Justa the Residence Gurgaon.
Thank you and Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

It is a small boutique hotel with home like charm. You get the warmest welcome and great service at this place. The staff is awesome and the amenities are great. It feels like a home away from home. The ambience and decor is fantastic. You have a comfortable stay just like your own home and the hospitality of the staff makes the stay even better.
The staff is always eager to help you with your travel arrangements and to make your stay pleasant and comfortable.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
11 Thank Vinita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, January 22, 2013
Dear Guest
Greetings from Justa The Residence Gurgaon!!
Thank you for the encouraging words on tripadvisor. we are delighted to know that you had a wonderful stay with us. Your motivational words has been shared with the team. Looking forward to welcome you again at Justa The Residence Gurgaon .
Thank You And Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
127 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Justa at the onset does not look like a hotel as it has unimposing exterior. You feel as if you are going into some residential bungalow. But once you enter the lobby the staff performance floors you. Staff are extremely cordial and willing. Our room was beautifully laid out. Internet was free but too slow. We order food in our room but had very few choices and exorbitantly priced. Breakfast buffet was plain OK but the person managing it was very helpful and wen tan extra mile in attending you.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Arvind S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, January 22, 2013
Dear Guest
Greetings from Justa The Residence Gurgaon!!
Thank you for taking your valuable time to put such a wonderful praising words for our team. We are delighted to know that you had a wonderful stay with us. Your motivational words has been shared with our team and we are Looking forward to welcome you again at Justa The Residence Gurgaon .
Thank You And Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

Justa is a western-style hotel with small boutique charm. They keep all areas looking clean and new. We had a spacious suite for 3 people, which gave us plenty of room to relax and spread our stuff.

What really made my stay enjoyable though, was the helpful staff. On arrival, there was a bit of confusion regarding our airport transfer, which was actually our fault. However, when we explained the situation, they were very understanding and did not charge us anything, despite Justa already rendering the service.

A crew of staff was always at hand to assist, 24 hours a day. We stayed during a period when evenings were down to 5 degrees celsius, and without us requesting, they brought in additional heating units. When I commented that the (free) wifi signal wasn't very strong in our room, they brought in a bunch of ethernet cables to check which gave me the best connection.

I also want to say a big thank you to young Angelique, who helped dress 5 people (3 of us + 2 friends in another room) in sarees and lehengas. Being that none of us are Indian, it would have been a nightmare trying to get ready for a wedding without her help. She volunteered her services, completely free of charge, and she stayed 2 hours after her finishing time but still left with a big smile on her face.

I highly recommend this hotel, as they treat you like a houseguest rather than a customer.

Room Tip: Due to the location of hotel, no room would give much of a 'view'. However, all rooms are cl...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank AJetsettingKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, February 14, 2013
Dear Guest

Thank you for your wonderful review on tripadvisor specially about the personal touch in justa The Residence Gurgaon. We are happy to know that you had a wonderful stay with us your appreciation words about the service and staff has been shared with the team. Thank you for appreciating our staff Ms Anjali Chauhan ( spelled as Anjelique ) it was her pleasure to to assist you. looking forward to welcome you again at justa The residence Gurgaon.
Thank You and Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

We stayed in Justa for almost a month... and had a very comfortable stay. The quality of room that we got was good - spacious and nicely decorated. The bathroom too was nice with a tub :). Breakfast spread is decent and in room dining options are also there. Food overall is quite good, and you can tell them how you want it cooked as well, in case you stay here is long and you start missing home cooked food. The service is prompt and staff is friendly. Good value for money.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank ManasiBansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, January 22, 2013
Dear Guest
Greetings from Justa The Residence Gurgaon!!
Thank you for taking your valuable time to put such a wonderful praising words for our team. We are delighted to know that you had a wonderful stay with us. Your motivational words has been shared with our team and we are Looking forward to welcome you again at Justa The Residence Gurgaon .
Thank You And Regards
Peeyush Badola
Assistant Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed December 19, 2012

The staff here are very couteous and helpful. They were very obliging with all my requests, including a late checkout, so I was happy with them. On the plus side, the rooms are in nice upkeep, and mine had a pleasant view of the restaurant garden below.

However on the minus side, the hotel is not well signposted outside, and my taxi driver and them several of my visitors had difficulty finding the place. Even when I was in the taxi searching for the place, we rang to the receptionist, but she was not helpful with giving directions to the hotel. Also several times I saw cockroaches in my room, and the first night I was plagued by mosquitos even though all the windows and doors were shut.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KilRoyJ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeeyushBadola, Manager at juSTa Gurgaon Hotel, responded to this review, March 22, 2013
Dear Guest

Thank you for your valuable feedback on tripadvisor. We are glad that you had a wonderful stay with us and our services were acceptable to you. Your concern regarding pest control was taken very seriously most of it is eradicated by now. Thank you once again to bring this to our notice and it will definitely improve our service standard and exceed our guest expectation. Looking forward to welcome you again at Justa The Residence.

Thank you and Regards
Peeyush Badola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about juSTa Gurgaon Hotel

Property: juSTa Gurgaon Hotel
Address: Nr - 40 M G Road | Opp. Neelkanth Hospital, Gurugram (Gurgaon) 122001, India
Location: India > Haryana > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 227 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — juSTa Gurgaon Hotel 4*
Number of rooms: 24
Reservation Options:
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