Justa is a western-style hotel with small boutique charm. They keep all areas looking clean and new. We had a spacious suite for 3 people, which gave us plenty of room to relax and spread our stuff.
What really made my stay enjoyable though, was the helpful staff. On arrival, there was a bit of confusion regarding our airport transfer, which was actually our fault. However, when we explained the situation, they were very understanding and did not charge us anything, despite Justa already rendering the service.
A crew of staff was always at hand to assist, 24 hours a day. We stayed during a period when evenings were down to 5 degrees celsius, and without us requesting, they brought in additional heating units. When I commented that the (free) wifi signal wasn't very strong in our room, they brought in a bunch of ethernet cables to check which gave me the best connection.
I also want to say a big thank you to young Angelique, who helped dress 5 people (3 of us + 2 friends in another room) in sarees and lehengas. Being that none of us are Indian, it would have been a nightmare trying to get ready for a wedding without her help. She volunteered her services, completely free of charge, and she stayed 2 hours after her finishing time but still left with a big smile on her face.
I highly recommend this hotel, as they treat you like a houseguest rather than a customer.
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