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“Very Good”

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Lemon Tree Premier, Leisure Valley 2
Ranked #18 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Chennai (Madras), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very Good”
Reviewed September 4, 2013

The stay was comfortable. The room quality was good. Free WIFI internet is available. Food quality and variety was good. The quality of service was nice. The hotel is near to the center where there are lots of local food outlets and shopping.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sriramca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 6, 2013
It was indeed a pleasure having you stay at Optus Sarovar Premiere, Gurgaon and we thank you for sharing your encouraging feedback through Trip Advisor.

We are very happy to learn that you had a wonderful stay and that you enjoyed the room ambiance, service and the facilities of the hotel.

Your feedback is very motivating and inspires the team to strive harder towards excellence.

We look forward to the pleasure of welcoming you back at Optus Sarovar Premiere!!


Warm Regards,

Abhishek Pasricha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
New Delhi, India
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 4, 2013

Though being a office sponsored stay & not a self choice, Optus Sarovar was better than the expectations ... great food, nice ambiance, courteous staff ... had a big & extensive buffet lunch at the place which ended with sweet deserts.

The place though not very nicely located since I had to struggle a bit to find the place initially but later it was ok ... in the end a nice visit at the nice place.

Room Tip: Rooms facing sun are bright & sunny...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mulrohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 5, 2013
It was indeed a pleasure having you stay at Optus Sarovar Premiere, Gurgaon and we thank you for sharing your encouraging feedback through Trip Advisor.

We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, food,service and the facilities of the hotel.

Your feedback is very motivating and inspires the team to strive harder towards excellence.

We look forward to the pleasure of welcoming you back at Optus Sarovar Premiere!!

Warm Regards,

Abhishek Pasricha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almhult, Sweden
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 1, 2013

Atmosphere is very calm and relaxing. service is really good and i think in a way that the staff mange to create a sort of "family feeling" even though it's a quite big hotel.If you are to go to Gurgaon i can warmly recommend this hotel

Room Tip: Try to get a room on the back-side and as high up as possible. You will then have a fantasic view of...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asnasvensson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 2, 2013
It was indeed a pleasure having you stay at Optus Sarovar Premiere, Gurgaon and we thank you for sharing your encouraging feedback through Trip Advisor.

We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, service and the facilities of the hotel.

Your feedback is very motivating and inspires the team to strive harder towards excellence.

Your generous compliments have been shared with the team, for whom it will be a tremendous source of inspiration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

Very good food. great ambience. Very courteous and helpful staff. Very extensive snacks and buffet. They take to feedback and work on it. Fish quality very fine.Cakes and other desserts very fresh. The soups served were clean and healthy. Salad spread was unique and made a great presentation

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank rachna v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 2, 2013
It was a pleasure having you stay at Optus Sarovar Premiere, Gurgaon and we thank you for sharing your review through Trip Advisor.

We are delighted to note that you had an enjoyable stay at our hotel.

Your generous compliments have been shared with the Chefs for whom it will be a tremendous source of inspiration.

The team and I, look forward to your continued visits and assure you of our best service and attention at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, null, Nepal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2013

On my first stay , was highly impressed by the hotel amenities, cleanliness and the courteous front desk and staff. So when I was travelling to Delhi I did not think twice before booking the same hotel for my family. Food is excellent. My only concern was that they did not have same day or quick laundry service, this makes you unnecessarily carry extra clothes as laundry comes next day evening. I wish they would improve on this. But the staff are very helpful. If I owuld stay again....yes yes yes.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bhandarysangita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 2, 2013
Thanks for staying with us and sharing your feedback at Trip Advisor.

I am happy that you enjoyed our hospitality and love the food, we have taken in consideration of laundry and will work towards it.

On behalf of our entire team here at Optus Sarovar Premiere, I thank you for staying with us and will look forward to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toluca Mex
Level Contributor
98 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 20, 2013

Stayed in Optus Sarovar for a week, I found this hotel to have everything you need, rooms were clean and I was able to use my regular (american) chargers without a problem. A lot of amenities made the say comfortable.

There are just few options to go out within walking distance but the hotel also has a good restaurant in its premises with an excellent breakfast buffet

Internet service is provided just for one device but worked fine.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blur_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 2, 2013
I appreciate you taking the time to sharing your feedback on Trip Advisor.

We are very happy to learn that you had a comfortable stay and that you enjoyed the service and the facilities of the hotel.

On behalf of our entire team here at Optus Sarovar Premiere, I thank you for your business and look forward to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 17, 2013

I have stayed at the Sarovar around 3 times so far. Its close to the office so the booking was made through my office. The room is good and spacious and very clean. I would love to stay there if they did not have paper thin walls. The 1st time I stayed there, I was erroneously billed for mini bar consumption that I did not do. Though it was reversed, it happened with a good amount of convincing from me. The 2nd time, room service knocks on my door at 11:45 in the night. Now as a single lady travelling that didn't feel very safe moreover it was annoying to be jolted out of one's sleep at an odd hour. The 3rd time, I had a few travellers from the same organisation on the same floor. They chose to catch up with one another in the passageway at 2:00 am. Calling the duty manager didn't help either.
However, the food is good and so is the room. It provides all amenities for a corporate traveller.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichellePer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhishekPasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, September 2, 2013
Thanks for staying with us and sharing your feedback at Trip Advisor.

I would also like to sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted.

I regret that we couldn't make your stay memorable but I hope that you will give us another chance to serve you in future and I assure you that we will do whatever it takes to make your stays more comfortable and pleasant next time. On behalf of our entire team here at Optus Sarovar Premiere, I thank you for your business and hope to see you back.

I will personally take care of you needs and you can directly mail me at gm@optussarovarpremiere.com whenever you plan to come to Gurgaon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier, Leisure Valley 2

Property: Lemon Tree Premier, Leisure Valley 2
Address: 43 - 47, Sector 29 | City Centre, Gurugram (Gurgaon) 122002, India
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Gurugram (Gurgaon)
#14 Family Hotel in Gurugram (Gurgaon)
#15 Romantic Hotel in Gurugram (Gurgaon)
#17 Luxury Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lemon Tree Premier, Leisure Valley 2 4*
Number of rooms: 80
Official Description (provided by the hotel):
Lemon Tree Premier, Leisure Valley 2, located in the City Center(north) of Gurugram (Sector 29, HUDA), is close to the expressway(NH 8), and a short distance from Leisure Valley Park, Signature Towers, Unitech Business Park, Kingdom of Dreams, Cyber City, MG Road and IFFCO Chowk. The plush and spacious interiors at Lemon Tree Premier, Leisure Valley 2, Gurugram take the zing up a notch. Lemon Tree Premier pampers the style conscious and upbeat traveler with its personalized services, premium in-room amenities, award winning restaurants and fun experiences. The hotel with its 80 smartly furnished rooms and suites, offers you a wide array of accommodation options. Room categories include Superior Room; Deluxe Room; Executive Room. The centrally air conditioned hotel offers a 24x7 Coffee Shop – Citrus Cafe, Slounge, conference area, a Fitness Gym and a Swimming Pool to keep you feeling fresh-as-a-lemon. ... more   less 
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Also Known As:
Optus Sarovar Premiere Gurgaon Hotel Gurgaon

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