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“Trendy hotel”
Review of Park Inn Gurgaon

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Park Inn Gurgaon
Ranked #47 of 233 Hotels in Gurugram (Gurgaon)
Mumbai (Bombay), India
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Trendy hotel”
Reviewed November 5, 2010

After a night in Centaur, it was a pleasant stay at Park Inn. Though it is good for people visiting Gurgaon, nice place to stay overall. Food was good though just had breakfast there. All rooms are wi-fi connected. Room was small as compared to other hotels but tidy. Service was good.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drpratik405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
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    39
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    7
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27
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
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English first
shelby township
1 review
Reviewed November 3, 2010

I came to India for my wedding, I put up all my guests from overseas in this hotel. Overall the the hotel was nice, comfortable rooms, good food and clean. I would have given this hotel a great rating, but about about 6 hours before my wedding, one of my guests that I put up in the hotel told me that someone went through their luggage and stole 200 dollars. I want to make this clear, I don't care about the money, it was actually going to be a wedding present for me, but I spent over 75000 dollars for the weekend, and 200 really isn't a big deal. I am more upset with the fact that someone stole from a guest that I put up in their hotel. The hotel management blamed my guest for not putting the money in the safe, but I told them that is not a good excuse I shouldn't have to hide my things in fear that I will be robbed. A few days later they told me that 3 people from their staff entered the room while we were gone, and they search the lockers and strip searched all the employees, not sure if this is true and to be honest I hope its not becuase many of the workers were underage children. That is another thing I was not sure about, I do not know what child labor laws in India are, but a lot of the workers looked as if they were 12 or 13 years of age. Overall this was an extremely embarrassing experience for me and should be even more embarrassing for the hotel chain. .

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kg3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthGurgaon, General Manager at Park Inn Gurgaon, responded to this review, November 30, 2010
Dear Guest ,

At the outset allow me to 'Thank You' for your patronage and our Heartiest
Congratulations to you on your marriage . Please accept our wishes of a
"Long & Happy Married Life".

We sincerely regret the inconvenience caused during your last stay with us.

Kindly note that we had put our entire staff through a comprehensive body
search but no evidence was found. We could have scaled up the matter based
on a written complaint which was only verbal till the time you checked out.
We also have CCTV Cameras installed in our premises and a thorough scanning
of the video footage yielded no result.

Secondly, in line with the statutory labour policy, we do not hire child
labour in our hotel, as it is strictly against our HR policy nor do we
encourage our associates to do so.

Your feedback is extremely important to us as it helps us in constantly
upgrading our services and facilities in line with our guests' expectation.
We
would request you to consider this experience in isolation and not as a
reflection of our hotel service standards.

We once again thank you for your feedback and look forward to the pleasure
of welcoming you again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
1 review
Reviewed October 29, 2010

Hotel is new, Service is very very poor. Example: If you ask for Hair dryer they provide broken and next day morning they ask it back without looking time saying not having more pieces to provide to other guest. Breakfast is very bad. If you want cab no assistant. Not having proper information of local area. Manager is not quantified. Asking so many question and doing big formalities with foreign passport holders.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajeshgeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthGurgaon, General Manager at Park Inn Gurgaon, responded to this review, November 30, 2010
Dear Guest

At the outset allow me to 'Thank You' for your patronage.

We sincerely regret the inconvenience caused during your last stay with us.

As you rightly pointed out that the hotel was nascent when you visited us
last and so were some of the staff members you interacted with. Furthermore,

we are sorry for the faulty Hair Dryer placed in your room, which has been
since rectified.

Being a foreign passport holder, we regret that you had to face
inconvenience at the time of checking in. While we are making all possible
efforts to smoothen the check-in process, kindly note that these are
statutory requirements and hence we have to abide by the law of the land.
Non-compliance of these requirements can lead to penal action by the local
authorities.

Your feedback is extremely important to us as it helps us in constantly
upgrading our services and facilities in line with our guests' expectation.
We
would request you to consider this experience in isolation and not as a
reflection of our hotel service standards.

Look forward to the pleasure of your stay with us again and we assure you of

significant improvement in our service standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 30, 2010

This place is nowhere as convenient as they claim to be. It's hard to find any public transportation to take you anywhere. The fitness center is the size of a walk-in closet! The pool hasn't been completed. The power outlets on the desk weren't big enough to accomodate international plugs. The restaurant was a mess. Even though staff were just wondering around , no one cleaned any of the tables., They all had dirty cutlery and napkins and weren't picked up after the guests left. The rooms were nice though.Do not stay here!

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 124567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthGurgaon, General Manager at Park Inn Gurgaon, responded to this review, November 30, 2010
Dear Guest ,

At the outset allow me to 'Thank You' for your patronage.

We sincerely regret the inconvenience caused during your last stay with us.

Please note that we do have a fleet of vehicles available 24x7 with
experienced drivers who are well versed with the city coordinates.

Also, the swimming pool was not fully functional, when you visited us last.
...but it is now fully operational. We do have space constraint in our
Gymnasium which we are trying to correct.

Your feedback is extremely important to us as it helps us in constantly
upgrading our services and facilities in line with our guests' expectation.
We
would request you to consider this experience in isolation and not as a
reflection of our hotel service standards.

Look forward to the pleasure of your stay with us again and we assure you of

significant improvement in our service standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 14, 2010

I stayed at the Park Inn Gurgaon in Sept 2010.It is a small hotel and the location is Ok as it is not a good part of town but it is 5mins from the main Highway which make it worthwhile for a short business stay .The rooms are clean and spacious, bedding 32' LCD TV great AC, amount to peaceful sleep.
I did not get time to try the food but the restaurant and Bar area seemed very cosy.
They do not have a pool but will be opening one soon.
I would definitely go there again.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelwitsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 2, 2010

Excellent layout and lovely rooms, I was however unable to sleep because the hotel generator back up was not good enough and I had a tough night. The staff though well trained could not answer questions on power back up.

Stayed June 2010, traveled on business
Helpful?
Thank GirishNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
7 reviews
7 hotel reviews
Reviewed June 29, 2010

a hotel with all amenities a business traveller needs. most important is it has wi fi. the rooms were clean and well kept. food was ok.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kanwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Inn Gurgaon

Property: Park Inn Gurgaon
Address: Civil Lines, Gurugram (Gurgaon) 122001, India
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 233 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn Gurgaon 4*
Number of rooms: 55
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