I live here now in a serviced apartment. The apartments are spacious and generally clean, and the cleaning boy comes daily and does a good job. The staff are well-meaning. That said, the service experience does not live up to international standards in serviced apartments (I have lived in a few in Asia, none others in India). While staff is generally responsive, competence is low (e.g., can take >10 days to fix a problem), communication poor, the job does not get done in "one call", overall maintenance is substandard (e.g., furniture is dirty and worn).
All to say, please manage your expectations if you choose to stay here.
- Official Description (provided by the hotel):
- Ahuja Residency Gurgaon offers its guests a range of deluxe rooms, executive suites and studio apartments. Families are looked after in a homely environment and for Executives the split level architecture ensure that no door opens out overlooking another room, providing all our guests peace, quiet and privacy. Our emphasis is on quality, and personal service with an understated elegance and comfort. ... more less
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