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“Gurgaon business trip”

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ibis Gurgaon Golf Course Road - An AccorHotels Brand
Ranked #19 of 233 Hotels in Gurugram (Gurgaon)
Surat, India
Level 6 Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Gurgaon business trip”
Reviewed October 27, 2013

Nice hotel to stay. Location is good, near to all corporate offices. Rates are reasonable compared to ammenities. Staff is great. Food is great. Rooms are neat and clean. One of the best feature of hotel is that smart key is used in lift to operate, or else you cannot go to the rooms area. This helps to keep rooms area quiet from attending guests.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank blackcaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 13, 2013
Dear Guest,

I thank you for choosing to stay at ibis Gurgaon and appreciate sharing a positive feedback about your visit.

We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to ibis Gurgaon.

Warm regards,

Ravi Khubchandani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Kolkata
1 review
Reviewed October 24, 2013

Everything was fine and nice, except for the wifi internet being very slow and keycards often not working properly.
The food rates seemed a bit on the higher side.

Cleanliness, security and sincerity of the hotel staff members are praiseworthy.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Souvik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 13, 2013
Dear Guest,

Thank you for your feedback about your recent stay with us.

It’s a pleasure to receive acceptance and appreciation from our valued guests.

We have taken careful note of your feedback on Wi-Fi and key card issues. I can assure you that your experience was certainly not reflective of our usual standards and I sincerely regret the inconvenience caused to you. I’m rigorously following up with my team on the concerns raised by you to ensure immediate rectification of the issues.

Your kind appreciation about the team's friendliness has encouraged us to consistently provide warm and professional service to our valuable guests.

I am sure that this feedback will serve as an encouragement to all our team members. The team at the hotel and I look forward to more opportunities of welcoming you back.

Warm regards,

Ravi Khubchandani,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 24, 2013

I have spend two days in IBIS. Ibis is well equipped and a great return for the money. The rooms are compact and fitted with all the necessary amenities. The bathrooms are slightly low on space but effectively designed for the space.The check in and check out was fast. Every staff member is friendly, helpful, polite and always looking to help you..

Stayed June 2013, traveled as a couple
Helpful?
Thank NidS2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 13, 2013
Dear Guest,

Thank you very much for your valuable feedback. We are pleased to hear that you enjoyed your stay with us and rated us a 'value for money' hotel.

Our rooms and bathrooms are designed after extensive market surveys with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms.

Your kind appreciation about the team's friendliness has encouraged us to consistently provide warm and professional service to our valuable guests.

We look forward to more opportunities of welcoming you for our true ibis hospitality.

Warm regards,

Ravi Khubchandani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 19, 2013

Sad experience..overall.. when I checked in the 'smartkey' did not work, first in the lift, then on the room, then a new one didn't work on both, then even the office staff person's masterkey didn't seem to work.. in the lift several guests kept fiddling with their not so smart keys!!

At check in it was embarrassing to pay Rs 500/- as a deposit, as if you are an unethical non bill paying guest (maybe their guests are), and then I was asked to shell out another Rs500 (later waived when I protested) as I was staying for 2 days!!

In the room (somewhat Spartan) I had to pay for a pair of slippers (Rs 50) ...it seems you pay for everything there.. a comb, slippers etc.. also, you trudge down to reception and help yourself -SORRY NO ROOM SERVICE for such requests
NO NEWSPAPERS! Room service told me they are sending me one and NOTHING!!
You go to reception and fetch one if you want one (worth all of Rs 5) in the hotel that charges a tariff of Rs 3,500 to Rs 4,000 + per day

As for food a strange concept of Veg Meal / Non Veg Meal Rs 450/ 550 some such.. not much choice really

Room seemed to have a lot of floating dust.. though one of the good things is the Aircon worked.. perhaps dust due to metro work in vicinity
Aircon shut off in the early morn both days .. and if you didn't figure out the deceptive display, you could stew in the heat!!

Location seemed FAR OFF from the Metro station so inconvenient.. the building is on a very busy noisy road, and seems to have no space around it at all, making it look drab and industrial (IBIS Mumbai is also so badly located - they seem to have a flair for picking bad locations, and building ugly basic functional buildings)

Why stay at IBIS - find a more friendlier place! lots of indian and multinational choices in delhi!!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wearytraveller11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 22, 2013
Dear Guest,

It is with sincere regret that I note your dissatisfaction with our service & facilities. Ibis is a standardized product and our rooms’ sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at very competitive prices as compared to similar hotels in the city.

At ibis, we offer all the basic amenities in the rooms. By eliminating the accessories we are able to provide rooms to our valued guests at extremely competitive rates. We do have provision for additional amenities at the reception at very nominal charges.

Our food options are designed on the basis of feedback received from our valued guests over the years. Our buffet comprises of wide range of Indian, Continental and Oriental options for all meal periods. Nonetheless, we will surely revisit our food offerings and will strive to improve further.

Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to regain your confidence.

Warm regards,
Ravi Khubchandani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 17, 2013

I was on a business trip to NCR and chose to stay in the Ibis hotel as it was just a overnight stay. The hotel is well maintained and it gives a real value for money. I will surely visit the hotel if i am in gurgaon next time.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toshilalewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 13, 2013
Dear Guest,

Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received.

It is feedback from esteemed guests like you that motivates us to strive further towards excellence.

We look forward to welcoming you back at Ibis Gurgaon.

Best regards,

Ravi Khubchandani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 13, 2013

IBIS is located at a vantage point next to shopping hubs like Le Marche on the Golf Course Road. The look is stripped down and so are the rooms. A few extra Pillows would help.
Maybe all this justifies the low room racks. Not disappointing at all

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RPSKohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review, November 13, 2013
Dear Guest,

Thank you for the appreciative comments about your experience at our hotel. At ibis Gurgaon, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel.

Our rooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms.

The team at the hotel and I look forward to more opportunities of welcoming you back.

Warm Regards,

Ravi Khubchandani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Gurgaon Golf Course Road - An AccorHotels Brand

Property: ibis Gurgaon Golf Course Road - An AccorHotels Brand
Address: 1 Block, Gurugram (Gurgaon) 122002, India (Formerly Hotel Ibis Gurgaon)
Phone Number:
Location: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 233 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Gurgaon Golf Course Road - An AccorHotels Brand 3*
Number of rooms: 214
Official Description (provided by the hotel):
Economy hotel for business and leisure With sector 53-54 rapid metro station next to the hotel, ibis Gurgaon Golf Course Road is just 11 minutes to Cyber City. It is the most convenient base for all travelers with T1 & T3 airport terminals 15 Kms away. This economy hotel in Gurugram is a short drive away from buzzing shopping hubs of - South Point mall, DT Mega mall, Paras Downtown and 6 mins away from M.G Road and Sikandarpur stations. With easy access to Faridabad road, it's a 15-min drive from TATA Consulting Services in Gwal Pahari. With corporate parks like The Executive Centre at One Horizon Center, American Express and Genpact in the same vicinity, it is going to be the closest hotel to Cyber City, being just 11 min away via the express metro line. It is close to Sohna Road and some of the leading-edge hospitals of the city like Alchemist Hospital, Fortis Memorial Research Institute (opposite Huda Centre Metro Station), Paras Hospital, Medanta – The Medicity, Artemis & PrimaMed Super Specialty Hospital. The hotel also welcomes you with a plethora of dining and entertainment pit-stops nearby like the DT Cinema, Cyber Hub, Kingdom Of Dreams Arts Centre, The Oyster Amusement Park, breweries & the DLF Golf & Country Club – one of the most prestigious golf clubs’ in India. Features: The hotel features state-of-the-art meeting spaces that can accommodate over 70 delegates and a well-equipped gymnasium. Be it light bites or sumptuous spreads, Spice it – our multi-cuisine restaurant offers it all where you create, we cook! In-room: The 214 well-designed rooms feature high-speed free Wi-Fi, LED TV; black out curtains, safe deposit and tea and coffee amenities along with a mini fridge – dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles. ... more   less 
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Also Known As:
Accor Hotel Gurgaon

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