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ibis Gurgaon Golf Course Road - An AccorHotels Brand
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Reviewed July 18, 2013

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this reviewResponded August 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 12, 2013

The rooms are average rooms with basic amenities and slightly above average feel and ambience. It is nowhere near a "luxe" stay but functional and does the slot for being a standard business hotel for short stays. Food in the restaurants is decent fare with nice variety. Service is average considering it nears a budget hotel category. Their tie up with Airlines helps them to keep their hotels abuzz with activity and business keeps flowing in.

Room Tip: Ask for the main road facing rooms.
  • Stayed: August 2012, traveled on business
    • Value
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1  Thank shangs39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this reviewResponded July 16, 2013

Dear Guest,

Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room, services and food has been humbly received.

We look forward to welcoming you back at Ibis Gurgaon for a more pleasant stay.

Warm Regards,

Ravi Khubchandani
General Manager

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Reviewed July 9, 2013

It was an amazing experience to stay in Hotel Ibis, gurgaon, as this is not far from IGI Airport, and also provides the best services. The staff is well dressed and take good care of the guests. Food is also excellant. I had stayed there on 24th Sept 12.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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Thank NSATI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this reviewResponded July 16, 2013

Dear Guest,

Thank you for your feedback and I am elated to hear that you liked the hotel and our services.

Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.

The team at ibis Gurgaon looks forward to welcoming you back in the near future.

Warm Regards,

Ravi Khubchandani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

I have been to this place more than 3 times, and all the time there were problems with the AC, the Service personnel kept on repairing it the whole nite and still the condition was very bad.


I was literally sweating in the room, and everything was quite below average. You can better check in into some other cheaper hotels with even better facilities in and around the area. The Break fast spread was quite big and there was nothing really good you will find which you will feel like eating. Quite below average and not a good choice.

Every time I complaint I get an apology email / call from the hotel staff. At least they are courteous that way even if they cant fix the issue.

  • Stayed: May 2013, traveled on business
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4  Thank FuriousJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this reviewResponded July 11, 2013

Dear Guest,

It is with sincere regret that I note your dissatisfaction with our service & facilities and truly apologize for the inconvenience caused.

Further to your feedback shared earlier through ACCOR Guest Satisfaction System about the issues experienced by you, we have already introduced strong corrective measures to ensure that our guests’ stays with us are most pleasant.

Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Gurgaon.

Warm Regards,

Ravi Khubchandani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RKhubchandani, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this reviewResponded July 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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