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Grand Mercure Vadodara Surya Palace
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Reviews (690)
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520 - 525 of 690 reviews
Reviewed June 8, 2013

Following are the points of my experience.

- Very good food quality with lots of variety in both breakfast and dinner.
- Prompt service and personal attention.
- Very co-ordial staff.
- Good housekeeping team
- Good room service

Room Tip: Rooms on any floor.
  • Stayed: April 2013, traveled on business
    • Value
    • Location
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Thank Pankaj C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 9, 2013

Respected Guest,

Greetings from Surya Palace Hotel.

We thank you for your valuable review / feedback.

We would like to thank you for your patronage and feedback and look forward to your next visit to Surya Palace Hotel.

Yours sincerely,

Hormuz Mukadam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

Staff was very polite at the reception and check in was a fast and good experience. Room was clean and had central air-conditioning and a tea-coffee-maker. Bed linen and towels were soft and clean,
Dinner buffet at the main restaurant Azure was good and offered plenty of choice. It was a tad expensive but for those looking for a quick bite, there are plenty of fast-food joints nearby as the hotel is located in a university area. Buffet Breakfast also had wide variety and was good.
Bathroom was clean and there was a separate shower cubicle. Pulling the tiny knob on the glass door to get out of bathroom was slightly difficult.
The tiled floor in the room became moist and slippery with condensed water if the AC is switched-off.
It would be good if there was a leaflet listing the hotel facilities is kept in the rooms.
Sales Manager Mr. Dinesh was meeting and greeting each guest at the breakfast table to collect feedback on the quality of services and this is probably the secret behind the good experience I had.

  • Stayed: June 2013, traveled on business
    • Value
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Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuryaPalace, Business Development Manager at Grand Mercure Vadodara Surya Palace, responded to this reviewResponded June 9, 2013

Respected Guest,

Greetings from Surya Palace Hotel.

We thank you for your valuable review / feedback.

We have noted your suggestions and will take it into consideration.

We would like to thank you for your patronage and feedback and look forward to your next visit to Surya Palace Hotel.

Yours sincerely,

Hormuz Mukadam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

The service was excellent starting from the airport. Rooms are perfect and clean, including the rest of the building. The restaurant is also very organized. The surrounding is fairly okay, except that at times it was quite noisy the time i stayed at the hotel. I summary, the hotel is of very high standard. in my view, it would have been better if it was in a location a little away from the town area (country side like), since i love serenity, quietness and lots of fresh air.

  • Stayed: May 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank Fred K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuryaPalace, Business Development Manager at Grand Mercure Vadodara Surya Palace, responded to this reviewResponded June 8, 2013

Respected Guest,

Greetings from Surya Palace Hotel.

We thank you for choosing Surya Palace Hotel for your stay and sparing some time and posting your review / comments.

We are glad to know your views on our rooms and the restaurant, Azure - The World Food Theater is a multi cuisine restaurant with across the world flavors.

We would like to thank you for your patronage and feedback and look forward to your next visit to Surya Palace Hotel.

Yours sincerely,

Hormuz Mukadam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

Surya Palace Hotel is one of the best hotels in Vadodara. You get excellent facilities with reasonable charges. Food and hospitality are excellent. Hotel Staff is very cooperative and professional. I did the booking from the hotel website and got fantastic rates. You get a warm welcome once you enter the hotel. The interiors design is very beautiful and makes you feel more relaxed and comfortable.

  • Stayed: August 2012, traveled solo
    • Value
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    • Service
Thank violet_sequeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuryaPalace, Business Development Manager at Grand Mercure Vadodara Surya Palace, responded to this reviewResponded June 6, 2013

Respected Madam,

Greetings from Surya Palace Hotel.

We thank you for posting a review by sparing some time from your busy schedule.

We at Surya Palace Hotel believe that we should provide all possible facilities to the guest and make his/her stay comfortable one.

Yours sincerely,

Hormuz Mukadam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

Good and fast Service, proper cleanliness and helpful staff.
Hotel is near to railway Station and rooms are good.
Food quality is also good.
Rooms are little bit expensive but with good service on other hand compensate that.
Check in and Check out process is quite easy but would prefer if they have 24 hrs checkout instead of 11am to 11am checkin- checkout.

Room Tip: Rooms are good but little bit expensive.
  • Stayed: May 2013, traveled on business
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    • Service
Thank Sandeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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