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“Good service but rooms lacking!”

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Welcomhotel Vadodara
Ranked #6 of 65 Hotels in Vadodara
Certificate of Excellence
Mombasa, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good service but rooms lacking!”
Reviewed August 24, 2011

We spent two nights at Welcomhotel in July. Our initial impression on seeing the lobby was very good until we reached the room! The mattresses were old. There were blankets(how unhygienic) in this day an age when duvets are freely available. The bathrooms were ancient! The room was a standard room but for the five star rates they charged, it was definitely not value for money. For similar prices, Mumbai hotels offer much better.
We must mention at this point that the response from staff was good. They immediately changed the blankets and offered to give us another room which we declined as it was a smoking room.
The rest of the service was very good. The location was super. An improvement to the rooms and the repaired swimming pool would truly make it a five star. Till then it is not!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SSMsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, August 27, 2011
Greetings from the Staff and Management of WelcomHotel Vadodara

We thank you for your compliments on our Staff, Location & Services of the hotel. We acknowledge your observation on product up gradation. This is a part of our endeavor to constantly upgrade the physical aspect of the hotel. The pool will re-open by the 15th Sept.
We look forward to welcome you back.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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404 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
new delhi
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 24, 2011

i used to patronize ITC hotels across the country for both leisurely stays, uptil the double whammy of horrifying experiences.
Booking 1 in March 2011: due to illness had to cancel the tour so called the hotel on the sunday and asked to be transfered to reservations and requested the booking to be cancelled the lady suggested me to move the booking from monday to wednesday, considering i was hoping to recover by then i took her advise and made the required flight booking changes. finally upon calling the hotel on tuesday to reconfirm i discovered that my booking for monday was treated as a no show. After hours of arguing and explaining case to numerous managers of different departments both in head office and the hotel was able make them accept their mistake, as their explanation was the regular reservation staff was not present on Sunday(as if that my problem). Further after numerous reminders and the hotel again trying to shy away fro rewarding the refund one more time i got refund in may 2011.
Booking 2: Since vadodra lacks 5 star properties in heart of town i thought to put the bad experience behind and stay for 2 days at the hotel. 48 hrs before the my arrival i called the hotel to shortern the stay to 1 day as my meeting were moved to ahmdabad. The hotel confirmed on the phone but on arrival refused and made me stay another day.

The vadodra property stands out in highly unprofessional staff and excel giving a harrowing to the guest, if on business forget about . The pool view room is advertisied and charged a premium for but u have construction workers lurking around your window working on the pool. The furniture is worn out, bathroom is not of 5 star hotel standard. The food doesnt match up to any of the ITC's for the restaurants in the city. The experince doesnt match up to that of a 5 star. HORRIBLE . Better try out the Taj on the outskirts of the city

Room Tip: Taj or any of the smaller hotels or stay in ahmedabad
See more room tips
  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank adtrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, August 4, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara,


We have taken cognizance of your feedback and we will be acting on the same.
We look forward to your next visit.

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2011

Great Place to be at a very good price -- Nice food at theirs restuarants and a great hospitiality -- Can get some India live music to hear and relax. Nice swimming pool. Wide varities of food. Being at the commerial area of the city -- Nice to have a evening walk and do some shopping.

  • Stayed January 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sanjay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, June 11, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara

We are pleased to hear that you had a pleasant stay with us. We thank you for your feedback and the compliments.

We look forward to welcoming you again to the hotel.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara
Level 5 Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed May 10, 2011

We had several meetings here from company and found very good. Close in proximity to airport and railway station. Good for parties, weddings and birthdays and business meets. Round the clock service. Parking is limited and taxis and buses have to be parked outside.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bujjisuzlon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, May 18, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara

We thank you for your compliments on location of the Hotel & our service.

We have taken cognizance of your feedback on the limited parking.

We look forward to welcoming you again to the hotel.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey
Level 4 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 30, 2011

this was my almost another home town, I was there with sister because we have family wedding. food was delicious, service was excellent as always. I will definitely recommend for organisation any family function over this place

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chm476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, May 16, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara

We are pleased to hear that you had a pleasant stay with us. We thank you for your compliments on the Food & Service.

We look forward to welcoming you again to the hotel.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 29, 2011

The Hotel is centrally located in Alkapuri, about 15 min from the Airport and 5 min from the Railway Station. The rooms are comfortable except for the fact that some of the rooms STILL don't have LCD TV's even though it is a 5 Star property! The pool was undergoing repairs so not available as of now. Room service is good and food is scrumptious.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YatinGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, May 16, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara

We thank you for your compliments on location of the Hotel, Rooms, Food & Room Service.

We have taken cognizance of your feedback on the LCD TVs. In our quest for continuous upgradation the swimming pool is currently under renovation and the new pool will be ready by July this year.

We look forward to welcoming you again to the hotel.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2011

Stayed in Hotel for about 7 months from August 2010 to March 2011. I had comfortable stay. For me eventhough living in US for about 18 years, this was my longest stay in India after migrating to USA. Other thing Gujarat is my native place. It was pleasant meeting people from my own state. All hotel staff was very friendly and to me they made my stay like home. Cambay Pavellion Staff was very kind and made different dishes , whatever I asked for. Hotel Resident Manager Mr. Fiaz was always there when I needed help.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WELCOMHOTELVADODARA, Manager at Welcomhotel Vadodara, responded to this review, May 16, 2011
Greetings from the Staff and Management at WelcomHotel Vadodara

We are pleased to hear that you had a pleasant stay with us. We thank you for your compliments on the hotel, Restaurant and our Associates.

We look forward to welcoming you again to the hotel.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Welcomhotel Vadodara

Property: Welcomhotel Vadodara
Address: R.C. Dutt Road | Alkapuri, Vadodara 390007, India
Location: India > Gujarat > Vadodara District > Vadodara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Vadodara
#4 Family Hotel in Vadodara
#8 Business Hotel in Vadodara
Price Range (Based on Average Rates): $
Hotel Class:5 star — Welcomhotel Vadodara 5*
Number of rooms: 133
Official Description (provided by the hotel):
In an ambience steeped in history, complimented by a richness of culture acquired through centuries, Welcomhotel Vadodara is a leading 5 star hotel in Vadodara which brings you world class luxury with the warmth of Indian hospitality in an experience that is unmistakably grand. This 5 star business hotel presents a range of cuisines, accommodation and recreation options that are incomparable with the best in Vadodara. Built around the swimming pool in style of the step wells of Gujarat, this contemporary structure offers modern furnishing and comforts, with the azure waters of swimming pool cooling environment during the hottest months. Vadodara, a rapidly developing industrial city, where the past is still alive in its traditional handicrafts, its culture and legends. WelcomHotel Vadodara is located in the heart of the downtown business and entertainment district. Welcomhotel Vadodara’s reputation as Vadodara’s leading 5 star luxury hotel is anchored in many factors. it has been the hotel’s ongoing endeavour to meet and exceed the expectations of our guests. The hotel offers 133 room including 6 suites of plush accommodation and top-of-the-line Business, Conference and Leisure facilities tailored to the requirement of the discerning and modern day business traveller. The hotel has some splendid work of art by India’s renowned artist, Anjolie Ela Menon. Art in general has been important to city as the royal family were great collectors and patrons of fine art. This gracious and comfortable hotel exuding warmth from the very first glimpse. ... more   less 
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Also Known As:
Welcomhotel Vadodara Hotel Vadodara
Welcomhotel Vadodara Gujarat
Welcomhotel Vadodara Hotel Gujarat

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