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“Best in Baroda”

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Four Points by Sheraton Vadodra
Ranked #15 of 65 Hotels in Vadodara
ahmedabad
Level 5 Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Best in Baroda”
Reviewed June 25, 2013

For last 8 years I have been travelling to Baroda often and hardly a local hotel has impressed me here. Nidra hotel is a big group and is considerably new hotel in the small town of baroda.
However, the ambience and facilities are not matched by equivalent services and talented staff.
Bathroom fittings are good but accessories though available in hotel, are not provided complimentry at its place. Rather, they wait for us to demand for a dental kit or shaving kit which is rare at similar level of Hotel in any other towns of India.
Gym facility is available but no instructor or people inside. Complimentry breakfast is there but no person to serve you on table daily mornings.
The Receptionist would always argue for complimentry Wi-Fi which is confirmed to you in writing while dealing and finally they give it up too but not the way it should be!
The scope of improvement is big and I hope someone read this review from their management and take appropriate actions.
I am sure the remarks if taken positively and acted upon, would result in a success of this great Hotel. The location chosen is excellent...!

Room Tip: All Rooms are Good. Just don't expect extra ordinary services if you are a frequent traveller. T...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devang4u_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, June 27, 2013
Dear Guest,

We thank you for checking-in with us recently and for sharing this feedback.

A perfect fit for all kinds of travelers, Nidra Hotel Vadodra strives to achieve excellence at serving the guests. Our hotel proffers an array of accommodation options and boasts of multi-cuisine restaurant and several other recreational amenities. Though we aim to offer the best value to our patrons, we are left disappointed to know that your stay with us was not what we had aimed for. We would like to inform you that your concerns have been duly noted and we are taking corrective measures so as to avoid such instances in future.

Once again, we thank you for choosing to stay with us and hope to serve you again with modified services.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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Delhi
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2013

This property is situated close to Vaodara Airport. The rooms are well maintained and the room service was good. Food quality is also good. For the nominal tariff, complimentary break fast was more than sufficient and was more than the expectation. Staff are courteous. Air conditioning was excellent. In the month of May, I felt that I was in a Hill Station when I stayed in the Hotel. On an overall assessment I find this property a very good value for money.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snkra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, May 29, 2013
Dear Guest,

We thank for checking-in with us on your recent trip and for writing this valuable feedback on TripAdvisor. At Nidra Vadodra, we focus on offering our patrons the best value for their money and provide them an array of options for unwinding themselves. Besides grand accommodation, our hotel also offers sumptuous dining options at its multi-cuisine restaurant. It is great to know that you loved the location, our property and enjoyed staying with us. We are glad to hear that our efforts to make your stay peaceful and tussle-free proved to be at par with your expectations.

Once again, we thank you for opting to stay with us and look forward to host an extravagant stay for you.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 7, 2013

I was booked into Nidra Hotel as my company is exploring a corporate tieup with this hotel. Looking at the name, I was not expecting too much but was pleasently surprised by my overall experience. The ambience, the rooms, facilities though very basic are quite well managed. The rooms are quite spacious though the lighting could be better. The food in the restaurant is not too great but defenitely much better than some other places I have eaten in Baroda. The room rates too very reasonable for the quality being offered. Overall a good experience.................

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbhijeetRanadive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, May 11, 2013
Dear Guest,

We would like to thank you for choosing to stay with us and sharing your feedback. It is really delightful to learn that the services and facilities at Nidra Vadodara matched up to your expectations and startled you pleasantly.

Our brand has always been a trustworthy name offering comfortable living to the modern guest-on-the-go. It is a strategically located hotel with dedicated staff working diligently day in and day out to ensure that our guests' experience is second to none. Along with well appointed rooms, we also offer interesting packages and hotel deal to help our patrons reap the benefits of "value adds" conveniently. On your next visit, choose from one of these packages to achieve a better yielding guest experience.

Thank you once again for your feedback. We look forward to serving you again when you are in the area next time.

Warm Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Level 6 Contributor
215 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed March 9, 2013

I have stayed in this Hotel whenever I am In Vadodara. I may have stayed atleast 6-7 times.The Hotel location is great and it is 10 minutes from the airport and the railway station. The rooms are neat and clean. The service is good but can be improved. for example - I do not like Masala chai and always ask for plain milk tea but I always get the same Masala chai. Of the six requests for plain tea I have got what I wanted only once. The staff will open your room without warning. The staff must be trained for this. They must be trained to listen. The food is very good. The Health club is pretty decent. If Nidra can be free pick up and drop facility it would be fantastic. Many hotels in Vadodara offers this.

Room Tip: The rooms facing the roads will help you pass time.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oppraveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, March 11, 2013
Dear Guest,

We thank you for choosing to stay with Nidra Vadodara. We express gratitude for sharing your experience with us. It was a privilege to serve you with our premium amenities and facilities. The location of our hotel makes it an ideal choice for most of the travelers as it is well connected to the transport hubs and various tourist attractions in Vadodara. We are delighted to know that our dining service was at par with your expectations.

We have noted the concerns highlighted by you about our services and assure you of a much enhanced stay the next time you visit us.

Once again, thank you for being our regular patron. Your valuable feedback will take us a long way in raising the bar of our services. We would deem it a privilege to serve you yet again.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 6 Contributor
108 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed March 7, 2013

I stayed here last August in 2012 and I was might impressed with the place. I choose the place gain to stay while on business in Feb 2013 and to my disappointment the place has deteriorated remarkably.

Service is just not available. Room Service was awful. Got me wrong order, charged but did not deliver and my dinner came in pieces, one thing at a time that too after a call. The front office staff seems casual and untrained. They took ages to have my bill ready and were usually chatting on the front desk. The Restaurant breakfast buffet had low quality food and the staff seemed least interested to work.

The rooms have become worn out, the door locks don't work at least the rooms that I stayed in 519 and 523 in two separate occasion in the same trip had the problem. The bathroom in 519 had water logging problems and even after three complaints nothing was done.

For me this was a shock as the property was just too good in August 2012 and six months looks like it is facing quality manpower crunch. I do hope the management is not on a cost cutting spree and addresses the issues of service and maintenance.

The location is very good and if the standards are maintained there is just no way the place will not do good. Being a member of sterling hotels, I hope they improve else nothing sterling about them anymore.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Anirudh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, March 20, 2013
Dear Guest,

Firstly, we would like to thank you for choosing us again during your recent business trip to Vadodara and appreciate your constructive feedback.

However, we are disappointed to learn that during your stay with us, you had to face certain inconveniences and the overall experience was less than perfect and the complete opposite to your previous visit. We have already noted all your observations which are being remedied by our associates on top priority. At Nidra Vadodara, our endeavor is to offer complete guest satisfaction along with efficient services and unsurpassed hospitality.

We hope you will take this as a onetime occurring and will not be put off on our brand. Thank you for your valuable feedback and look forward to serving you again with an enriching and pleasant stay.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 1, 2013

Room clean & service good. This hotel located in university. But, i forgot name.and a shopping mall located in fort of hotel.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kodoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, March 2, 2013
Dear Guest,

Thank you for checking in with Nidra Hotel during your recent trip to the city. We are delighted to know that the rooms, amenities and our services were at par with your expectations. We would like to inform you that the hotel is located near Maharaja Sayajirao University of Baroda with shopping centers and tourist places nearby.

We are a business hotel in Vadodara and offer amenities like boardroom, video conferencing and others that make us a preferred choice among business travelers. We have made a note of concern raised by you about Wi-Fi and ensure to take corrective measures.

We thank you once again and hope to welcome you soon.

Best wishes and warmest regards
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 24, 2013

Stayed here for one night. Great spot. Good central location, room was very nice, had laundry done and a loose jacket button repaired--all done quickly, well and graciously. Front desk staff could not have been nicer or more helpful. Room was lovely and quiet. Did not have room to try gym or food. Great price.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank makabla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton Vadodra, responded to this review, February 26, 2013
Dear Guest,

We would like to thank you for sharing your stay experience at Nidra Hotel Vadodara and are happy to learn that you enjoyed our services and amenities. It is indeed a pleasure to know that our room, location and facilities met your satisfaction. Your acknowledgement for the efforts of our staff has been duly conveyed to them.

Our luxury business hotel in Vadodara offers an easy access to many prime locations in the city, making it an ideal accommodation for business as well as leisure travelers. Guests can enjoy a wide range of delectable cuisines at our multi-cuisine restaurant, Rasa, which is perfect for corporate dining as well as family outings. We also provide prompt, efficient and 24*7 in-room dining facility.

We once again thank you for staying with us and would deem it a privilege to welcome you again.

Best wishes and warmest regards
Deepika Udyan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Vadodra

Property: Four Points by Sheraton Vadodra
Address: 1275 Ward No 7, Vadodara 390002, India (Formerly Nidra Hotel Vadodara)
Location: India > Gujarat > Vadodara District > Vadodara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #15 of 65 Hotels in Vadodara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Vadodra 3.5*
Number of rooms: 102
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