For last 8 years I have been travelling to Baroda often and hardly a local hotel has impressed me here. Nidra hotel is a big group and is considerably new hotel in the small town of baroda.
However, the ambience and facilities are not matched by equivalent services and talented staff.
Bathroom fittings are good but accessories though available in hotel, are not provided complimentry at its place. Rather, they wait for us to demand for a dental kit or shaving kit which is rare at similar level of Hotel in any other towns of India.
Gym facility is available but no instructor or people inside. Complimentry breakfast is there but no person to serve you on table daily mornings.
The Receptionist would always argue for complimentry Wi-Fi which is confirmed to you in writing while dealing and finally they give it up too but not the way it should be!
The scope of improvement is big and I hope someone read this review from their management and take appropriate actions.
I am sure the remarks if taken positively and acted upon, would result in a success of this great Hotel. The location chosen is excellent...!
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