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Hotel Ginger Surat
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Reviews (424)
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All reviewsteam membersbusiness tripvalue for moneywould love to visit againdumas roadnice stayawesome hotelroom servicebasic amenitiesshort staybreakfast buffetstayed for nightsclose to the airportin housetravel deskhome away from homerestaurant staff
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Reviewed August 25, 2012

Only one word for this TATA enterprise.... DISAPPOINTING. Broken window air-conditioning (do not have split A/C), smashed window pane (was held by the sun film), small uncomfortable bed with an extremely small LCD screen television on offer. No toiletaries and not so clean rooms. The list of disappointment is almost endless. In room dining does not even provide you with a food tray. Also they have extremely limited choice. The breakfast though chargeable was close to horrible with lots of oily food on offer. No bell boy facility, you need to carry your own luggage from the car park to the reception lobby which is on first floor and from there to your room as well. The staff has not been taught to even smile. One of the worst hotel stays that I've experienced to date and the tarriff still close to 4000 bucks. Recommendation: Stay away from this place.

  • Stayed: August 2012, traveled on business
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2  Thank 1vinodsharma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

We were travelling from Pune to Surat and we enquired Customer Care service about hotel's tariff. They told us the tariff as Rs 2700 per night, but when we reached the hotel at around 7 PM we were shocked to know the tariff as Rs 3999 per night.When we told him about the enquiry he gave us Rs 200 discount. It was a day light robbery.

Our second shock was the room size, it was not more than 9' x 9' in size.

Third shock, bed size, it was just little above 4' wide.

Forth shock, when I took shower it was very hard to remove the shower gel from my body.

I forget to mention our biggest shock at hotel gate itself, when we stopped our car at hotel gate, they asked about our names to make sure that we are not Muslims.

  • Stayed: August 2012, traveled with friends
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2  Thank sumitnsit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

It's a budget no frills hotel and they don't claim otherwise. I am giving it 3 stars comparing it to others. But if you look at the basics, this hotel is fine. Location is nice. The pricing is perfect. Was here for a night so no complaints.

  • Stayed: August 2012, traveled on business
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2  Thank Roger3472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

There was nothing unpleasant about the hotel but definitely nothing good. It's the most basic a hotel can get, not even shampoo and body wash just a dispenser with something that is probably a combination of both. Check in and check out were good and efficient, the restaurant is small and has few choices but decent quality food. The bed was clean and the room was adequate, the only thing was the bathroom was quite small and had a strange smell.

Luckily only stayed one night, would not recommend more than that.

  • Stayed: July 2012, traveled on business
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2  Thank WanderlustBug001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2012

I have booked standard room in Hotel Ginget surat through Net. I have paid 100% in advance. Due to some personal reason i decided to cancel the plan to vist surat. While cancellation of Hotel reservation i found that cancellation plociy made by ginger was worst . There is NO REFUND amount if booked for weekend.

The way the policy is made just to LOT LO CUTSTOMER se and fill the pockets.
I recommend not to book weekend standard room as i loose 100% money with Ginger.

This way Hotels are growing by grabing customer money without providing any service. Govt. has to take necessary actions onthis type of Hotel policy

Room Tip: Its worst dont even book any room
Stayed: June 2012, traveled with family
Thank Rajesh2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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