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“Good experience overall”

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The Gateway Hotel Athwa Lines Surat
Ranked #1 of 37 Hotels in Surat
Certificate of Excellence
Mumbai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good experience overall”
Reviewed June 23, 2010

We stayed at this hotel on the night of our wedding. When we reached the room, a complimentary set of goodies, bouquet was placed for our welcome. The hotel offers options for various kind of decorations for the room, such as mosquito net flower decoration etc. The decoration we had ordered didnt take place as we wanted, but the hotel agreed to compensate us for the same instantly. The service of the hotel was otherwise quite excellent and this decoration going wrong seemed to be an exceptional mistake on their part.

The hotel is slightly far from the railway station but is towards where most of the city is developing i.e. the new/ modern areas of Surat. Coming from the Taj group of hotels, this hotel has the looks and feel of a Taj hotel. The room was spacious and there was an option of a river facing room which we had taken, though that makes more sense only in the daylight/ mornings. The food has a buffet option which is quite affordable and which looked quite popular, though we didnt try it. The price was ok, and below the regular Taj hotels, this being part of the Gateway hotel series. Overall, a good experience.

  • Stayed December 2009, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank weekend_enthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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778 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (190)
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Mumbai
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 10, 2010

One of the most sought out hotels in surat. The location, food, service and rooms are very good.The wedding planned was excellent with great ambience and hospitality.

  • Stayed December 2009, traveled with friends
    • Value
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Helpful?
Thank alliancekaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 22, 2010

Stayed at the Gateway for a couple of days during a very busy schedule. Its located adjacent to the river and close to the city if you are travelling for business. The hotel has been renovated nicely since being bought by the Taj group, however we did not have the luck of staying in the refurbished rooms. The rooms are smallish but clean and the view of the river is good. The food was good and staff is polite but overall didn't feel like good value for money.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Musafir r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surat
Level Contributor
3 reviews
3 hotel reviews
Reviewed May 20, 2010

It was me and my friend stayed here, while I was working and staying at Ahmedabad. This is the best place to stay one can always think during his visit to Surat. Every comfort for stay has been taken care. The hotel being in close vicinity to all public places is the advantage. The rooms are designed keeping in mind about the comfort and the best usage of space available. Also good relaxation at spa

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mayurjoshi32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ahmedabad
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 17, 2010

I would say this is the best luxury hotel in surat..Its location is also perfect right on Athwa lines which is the commercial street of surat...Also Its exactly on the bank of the river Tapi so if you have a riverview room then u will have a great view!! Not exactly the best Taj-gateway property but still a very good effort

Stayed January 2008, traveled on business
Helpful?
Thank chiraayu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
3 hotel reviews
Reviewed May 16, 2010

hotel is ok..staff is not that cooperative..food is also ok & it is also expensive..it is only brand not out of the world..you can look for more options..

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cool2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyderabad
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 16, 2010

The ambiance in Gir lodge is calming to the nerves, but the housekeeping is really abysmal. Toiletries are not replenished, the anti mosquito vaporizers remain switched on without a single drop of repellent in them, bathroom slippers brought by the guest go missing after a round of housekeeping, and no cleaning or vacuuming of the carpet is done, even when soiled.

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
5 Thank arihantd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel Athwa Lines Surat

Property: The Gateway Hotel Athwa Lines Surat
Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Phone Number:
Location: India > Gujarat > Surat District > Surat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 37 Hotels in Surat
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Athwa Lines Surat 4.5*
Number of rooms: 206
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