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“Lovely clean and modern Hotel deserves its 5* rating”

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The Gateway Hotel Athwa Lines Surat
Ranked #1 of 36 Hotels in Surat
Certificate of Excellence
Reviewed May 10, 2012

I was visiting family in India and could not face staying in the "village" so i booked into the best Hotel in the area. The hotel is modern, clean and extremely nice to stay in. The room was large, lovely bed, air con was brilliant, view from the windows was pleasant - River Tapti, bathroom had a lovely shower. LCD TV to watch IPL was great. iHome unit to charge your iPhone and play music through. The staffs were excellent, not pushy or hanging around for a tip, they all had greeting for you when they passed you.
I stayed for 8 nights and ate at the restaurant every night with family, had the buffet which was excellent, no health problems, food was hot and tasty with lots of choice. The selection of desserts and fruits was good. The staffs were very friendly and always made you feel welcome, clean and tidy. The Cake shop in the lounge area was a nice treat for tea/coffee and some lovely cakes and snacks.
Please use the gym, very good machines and someone is always around to help or provide you with a towel. Sauna looked ok, but if i wanted a sauna I would just need to step outside as the temperature was 36C.
Internet was excellent - worth the money, no dropouts and fast access.
This review is for all the Asian UK/US people travelling to Surat/Gujarat to visiting family, stay here and enjoy your time, treat it like a holiday - let the kids enjoy a lovely hotel with great food.
BTW not one single mosquito bite!
Surat also have 3 indoor shopping malls, KFC, McDonalds, Pizza Hut, Subway etc

Room Tip: If you want to sleep in, ask for a room on the top floors, I was on floor 5 and the staff started wo...
  • Stayed: May 2012, traveled solo
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2  Thank Kish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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664 - 670 of 812 reviews

Reviewed April 23, 2012

I ´ve been staying in The Gateway Hotel, Athwalines in Suraj, Gujarat during 2 days. My experience during my stay has been really pleasant.

Hotel is located on the border to Tapti river, not far from the downtown of Surat. Having a nice view to the river, the hotel garden and swimming pool. Rooms are modern, with LCD TV, nice bed and bathroom.

I have to mention also that the restaurant and the food options available in the hotel, same than the breakfast it is also very good. There is a buffet service where you can get for lunch or dinner Indian food as well as some pasta, pizza, and some western food.

The staff in the restaurant, front desk, managers, it is really friendly.

I am used to stay in expensives hotels all around India to receive just a decent service and place to stay. But in this opportunity my surprise has been great as the quality of the service it is of a 5 star hotel with very low prices (3 or 4 star hotel). So the price-quality relation in this hotel it is excellent!

  • Stayed: January 2012, traveled on business
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4  Thank ochrisr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

The rooms are of good quality and facilities. I had a reservation which was upgraded by the reception staff just to provide better service. Sleep quality is really good and there is proper noise protection in the rooms.

Bathroom is modern and spacious. Rooms have proper sofasets and relaxing chairs to watch the movies in pin drop silence. Amazing!!!

Restaurant serves good, hygienic and variety of food items.

  • Stayed: May 2011, traveled on business
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1  Thank PetroleumEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2012

Cool..Crisp..Modern. This is how the hotel describes itself. And it delivers. Was my second trip to Surat and stayed at this hotel. Wonderful welcome and the staff attitude adds to my high praise for this hotel. Cold Coffee as a welcome drink! This is a first for me. The rooms are spacious, large king size beds, big bathrooms and great showers. Lovely big mirror in th bathroom. I was upgraded and stayed in a room overlooking the river which further added to my pleasant stay. Breakfast was great with lots of choices including fish cakes. The masala omelette did the trick for me. Unusual to also find baked yogurt topped with papaya & strawberry. They had three types of smoothies including strawberry, rasberry & banana. The staff in the restaurant matched with those around the hotel. Pity i only spent a short time as we were out late and left after breakfast. They had a dim sum festival in the Spices restaurant, and I felt I really missed out not having the opportunity to dine there. The rooms are very well priced too. Will not hesitate to recommend to my fellow trip advisors and will definitely stay there again when I travel to Surat.

Room Tip: Ask for a room overlooking the river. Room Number 702 was fantastic.
  • Stayed: March 2012, traveled on business
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1  Thank gerardlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2012

Surprisingly for a Taj property I will give only an 'average' for review. There was no discrepancy in check in, rather it was smooth and the welcome drink of cold coffee arrived at the reception itself. In fact the team went one step beyond that by calling up on my mobile before I left Delhi to reconfirm my arrival so that things are pre organized. Neat rooms, a little small. However, cracks in bathroom, one cockroach in bathroom, a terribly wobbly chair in room with the nail sticking out is not my idea of a Taj property. No complains about the food or the location too. I would have rated it higher by turning a bit of blind eye had it not been of its pedigree!

Room Tip: There are river facing rooms but you need to check out what you get in your room cost.
  • Stayed: March 2012, traveled on business
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4  Thank Bratin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

A very relaxing stay here & the staff were very helpful, friendly & professional. The rooms overlook the river & have balconies to enjoy the view. The pool is lovely with very comfy lounges & the outdoor terrace for the restaurant means that you can enjoy the starry nights, the local birds or avoid the noisy Indian families in the dining room! The buffet food was tasty & a good selection of mostly local cuisine. If that's not your thing, there is also an a la carte menu with international dishes. The bikes available to ride around the area were a nice touch. The safaris organised by the hotel were good. Beds were super comfy too & its not often you get to say that about hotels in this area!

  • Stayed: March 2012, traveled with friends
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2  Thank PrincessKiwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

Excellent quality of suites in Surat, Staff very helpful and food excellent. The bakery has amazing cakes and pastries. Price wise, it is very good too.

  • Stayed: December 2011, traveled as a couple
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Thank Purav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel Athwa Lines Surat

Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Phone Number:
Location: India > Gujarat > Surat District > Surat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 36 Hotels in Surat
Price Range: $110 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Hotel Athwa Lines Surat 4.5*
Number of rooms: 206
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