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“Hotel Ostria Surat” 4 of 5 bubbles
Review of Ostria Hotel

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Ostria Hotel
Ranked #11 of 32 Hotels in Surat
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36 reviews from our community

Traveler rating
    10
    15
    5
    2
    4
See reviews for
12
3
3
15
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Thai first
  • Any
English first
Chennai (Madras), India
Level Contributor
9 reviews
8 hotel reviews
5 of 5 bubbles Reviewed November 26, 2012

we were a group of 15 pax,it was a 12 day package on bed and breakfast basis,the rooms were very spacious,clean, comfortable and nicely done up,the room service was friendly and fast, the spread of breakfast was very nice and had a good choice. Mr.Gulam bhai,Mr.Imran bhai and Mr.iqbal were very friendly, courteous and obliging always with a pleasing smile.even though the hotel was fully packed,the managing staff were very cool and responded quickly to all our requests.we left the hotel with a lot of sweet memories.

Room Tip: book in advance
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank great5253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhubaneswar, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 6, 2012

mi in stay 2 night, the hotel is good,it is near railway station & bus station,the hotel are well done with good furniture and interior and LCD TV and AC are of O GENERAL good comfortable,hotel from the main road by Delhi gate cinema road,and food quality is good & reasonable pries and service is good and calines is good,stay comfortable

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank asma713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 28, 2012

Hello readers,

When we reached the hotel we got shocked, At first the building from the outside looks horrible and no way near a decent hotel and looks like a godown and when you enter the hotel it gets a tiny bit better from the inside.

The guy at the reception named Imran has serious attitude problem and I have no idea why he entered into hospitality industry at the first place. Don't ask him questions if you don't want to be yelled at. And ya they have serious rules in the hotels and the good part is that nothing is written anywhere and they can charge you any amount just by saying that "Its our hotels policy" "SO BE CAREFUL"

Hotel is not clean and the rooms are in terrible condition the bathroom is damaged, TV is broken, remote doesn't work. sofa was so dirty that we had to ask them to put a bed sheet on it. The food was ok but not worth it. The pictures you see were old and the actual condition of the hotel during our stay was way too bad.

Overall had a horrible experience and which is why on our second visit we had to switch the hotel.

Again "BE CAREFUL AND DON'T GO TO THIS HOTEL"

  • Stayed September 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Shashaank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surat hotels

Mumbai (Bombay), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed September 26, 2012

Excellent Location.Reception is not courteous. You have plenty of options available in Surat. Beds are not cozy. TV remote doesn't work. There is no option to control A/C temperature. Rooms are not cleaned using standard procedure. Food is Good but not worth the pricing.

  • Stayed September 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Anth0nyPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 10, 2012

I have stayed in this hotel for 7 nights .Do not go by the esterior of the hotel you may not feel like to enter or estay.the same thing happened with me as well .when i entered the hotel my mind completely refreshed as the interior of the hotel is very nice as well as awesome cleanliness.The front office staffs are trained,well mannered ,decent and helpfull .The rooms are very spacious according to the budget .4 people can easily stay in 1 double room .the housekeeping staffs are prompt in thier action and they clean the room once daily .The hotel doesnt have a restro but room service again is very promt and they serve both veg and non veg .Chiken tandoori and chinken drumstick is awesome and the price is ok .all the staffs are very cordial ,jovial and very promt .whenever you will ccall them for any work they will reply you then and there and they will come to your room to sort out your problem as if they are standing at your doorstep to attend you .The hotel also provides car rent and they have 24 hours elevator service along with a guard.Do not think and go for any other hotel apart from ostria .You will feel a home away from home .Bombay market the famlous whole sale mkt is just 10 mins from the hotela nd station is 5 mins

Room Tip: 2nd floor rooms
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  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reshmi791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangalore, India
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 24, 2012

Stayed here for 02 nights . It is located very close to the railway station. The rooms/toilets are very neat and clean. The rooms are reasonably priced at about Rs.900 for deluxe single .
The building is a bit old , however the interiors of the hotel are done up well. The hotel does arrange for a taxi and ideal if traveling to Hazira.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rags1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ostria Hotel

Property: Ostria Hotel
Address: Meghani Tower,Cinema Road | Cinema Road, Delhi Gate, Surat 395003, India
Location: India > Gujarat > Surat
Amenities:
Business Center with Internet Access Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #11 of 32 Hotels in Surat
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ostria Hotel 1*
Number of rooms: 46
Official Description (provided by the hotel):
Ideally located in the heart of surat city,from where you can have convenient to your desire destination,prompt reach to the commercial and industrial hub of cith. And a very convenient and rapid approach to the railway station and airport.the hotel have 46 air conditioned rooms, elegantly design & interior of its own class with homely environment.IT related infrastructure like Wi-Fi in all room,multi channel cable network with led / lcd for clear picture quality,direct dialing facility,car parking,milti cuisine food in room service.well trained staff to assist you any time. ... more   less 
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