I had a pretty bad experience at this hotel. Stayed here for 2 weeks on an official visit to Ahmedabad. The staff is very rude, most of them pretending to be over smart. Whenever I gave a call to reception/Room service, the response was very casual.Service in restaurant too is pathetic. On my first day, only soup spoons were available on the table while taking the buffet breakfast at the restaurant. When asked for a normal spoon, the waiter flatly refused to give a new one! Probably they take pleasure in saying NO to you.
The rooms are not very good either. Found some dampness & water seepage in the neighboring rooms (in which my colleagues were staying). The reception staff showed a lot of reluctance before giving them a new room. Most of the standard rooms have a weird architecture. Big cupboards without proper partition. The sitting arrangement doesn't look like it at all. Cleanliness of the bathroom is unsatisfactory. Flush of the commode is hidden behind the seat and takes at least 10 mins to locate for the first time. AC regulators don't work properly and there is no fan in the room either. One of the housekeeping staffs came to my room "rubbing tobacco on his palm" to check whether I was comfortable.
There are a few good things about the hotel as well. First being its location. Railway station and other Important places are very near. Complimentary Wi-fi connection is pretty fast with excellent download speed. Check for the rates though, if not offered as complimentary( as is the case with many guests). Lobby is good. Quality of food also is OK. Not much variety available but good taste for whatever they serve. Avoid buffet meal ( breakfast/Dinner).
The stay isn't worth the money you spend. I would strongly suggest not to stay at this hotel.
- Official Description (provided by the hotel):
- Designed for both business and leisure travel, Hotel Royal Highness is ideally situated in Ellis Bridge; one of the city's most popular locales. The hotel lies 0.5 km from the city center and provides accessibility to important town facilities. For those of you who want to venture out, Sidi Saiyyed Mosque, Audio Guide Walk, Bhadra Fort & Teen Darwaja are just some of the attractions available to visitors. Hotel Royal Highness also offers many facilities to enrich your stay in Ahmedabad. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas. Step into one of 47 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Royal Highness is a smart choice for travelers to Ahmedabad, offering a relaxed and hassle-free stay every time. ... more less
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