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“Very Bad experience - Avoid this Place”

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Hotel Royal Highness
Ranked #56 of 154 Hotels in Ahmedabad
Ankleshwar, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very Bad experience - Avoid this Place”
2 of 5 bubbles Reviewed July 23, 2010

I had a pretty bad experience at this hotel. Stayed here for 2 weeks on an official visit to Ahmedabad. The staff is very rude, most of them pretending to be over smart. Whenever I gave a call to reception/Room service, the response was very casual.Service in restaurant too is pathetic. On my first day, only soup spoons were available on the table while taking the buffet breakfast at the restaurant. When asked for a normal spoon, the waiter flatly refused to give a new one! Probably they take pleasure in saying NO to you.

The rooms are not very good either. Found some dampness & water seepage in the neighboring rooms (in which my colleagues were staying). The reception staff showed a lot of reluctance before giving them a new room. Most of the standard rooms have a weird architecture. Big cupboards without proper partition. The sitting arrangement doesn't look like it at all. Cleanliness of the bathroom is unsatisfactory. Flush of the commode is hidden behind the seat and takes at least 10 mins to locate for the first time. AC regulators don't work properly and there is no fan in the room either. One of the housekeeping staffs came to my room "rubbing tobacco on his palm" to check whether I was comfortable.

There are a few good things about the hotel as well. First being its location. Railway station and other Important places are very near. Complimentary Wi-fi connection is pretty fast with excellent download speed. Check for the rates though, if not offered as complimentary( as is the case with many guests). Lobby is good. Quality of food also is OK. Not much variety available but good taste for whatever they serve. Avoid buffet meal ( breakfast/Dinner).

The stay isn't worth the money you spend. I would strongly suggest not to stay at this hotel.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank saketsamrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    13
    12
    9
    3
    1
See reviews for
7
6
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22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
mumbai
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed June 17, 2010

We booked this hotel for our business visit as per last experience and got confirm booking immediately.

This is good for business trip, central location and good quiet rooms with ok room service.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmatange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ahmedabad
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed January 19, 2010

Royal Highness Ahmedabad is located in the heart of the city and is near to market,railway station,bus depot.



Guest Rooms:Rooms are good and well equipped with air-conditioning, television and mini-fridge & every features of a perfect room!!


contains conference hall where any bussiness meeting can b arranged and even weddings can be planned.


It is just 4 kilometres away from the railway station and 11 kilometres from airport.
Dining


KUDOS

  • Liked — courtesy of staff and services offered
  • Disliked — not any
  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank cool786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ahmedabad
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 16, 2010

They provide a fantastic service.

nice co-operation.

fantastic room facility.

fantastic restaurant facility available there.

  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank rizvan_bhimani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed May 14, 2009

Excellent lobby, good co-operative staff, good location.....these are the only good things about this hotel.

Even after having a long term corporate relation with this hotel....the rooms alloted are old and uncomfortable and highly unclean. The associated restaurant too looks dark and unkept. Breakfast is strictly OK. All these points made us tie up with another one.

Not recommended.

  • Liked — Location
  • Disliked — Rooms
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank VoldemortMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed April 21, 2009

I stayed in a suite here only once, and never went back again.
The suite was very big, but everything in it was old, and low quality, and felt dirty. This includes the sheets, the sofa, the bathtub, the basin, the carpets.
I had a very nice dinner at a nearby heritage place called House of Mangaldas Giridhardass (http://www.houseofmg.com) which is less than 100 metres from the hotel.
I had breakfast at the Royal Highness, and that gave me another reason never to return to this hotel :-(

  • Disliked — Cleanliness
  • Stayed January 2009, traveled on business
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kar2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
339 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
1 of 5 bubbles Reviewed April 10, 2009

My wife and I recently completed a tour of India taking in 8 cities. We stayed at the Royal Highness whilst in Ahmadabad and our stay was initially a reasonable one. The receptionist when we arrived was very good as was the food and attentive staff in the restaurant. On the morning of our last day we asked the receptionist if we could keep the room till 9pm as our train did not leave till late that evening. He told us that would be fine and the charge would be half the night room rate. We were very happy with this.
However when we came to check out at around 8:46 that evening we were faced with a very different course of events. The receptionist was far from being polite. He told us that despite what we had been told, we must pay the full cost of the room for that night as we did not check out before 7pm. Obviously if we had been told this in the first place, we would have moved our luggage out of the room at that time as we were only having dinner in your restaurant so this would not have been a problem.
As seasoned travellers we felt that there is a major integrity issue here.
To make this much worse, on paying the receptionist/cashier in cash the full amount, he looked at us and said "OK". I asked for my change and after I became quite firm with him, he gave me part of the change back. Again he said "OK". I had to then really press the point to get the rest of my change. I got the impression that he did not want to give me a copy of the bill.
I have never come across a cashier anywhere as rude and acting in such a manner.
I would not recommend this hotel due to the conduct of its staff.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MORREY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Highness

Property: Hotel Royal Highness
Address: Near Roopali Cinema, Across Nehru Bridge, Ahmedabad 380001, India
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 154 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Royal Highness 3.5*
Number of rooms: 47
Official Description (provided by the hotel):
Designed for both business and leisure travel, Hotel Royal Highness is ideally situated in Ellis Bridge; one of the city's most popular locales. The hotel lies 0.5 km from the city center and provides accessibility to important town facilities. For those of you who want to venture out, Sidi Saiyyed Mosque, Audio Guide Walk, Bhadra Fort & Teen Darwaja are just some of the attractions available to visitors. Hotel Royal Highness also offers many facilities to enrich your stay in Ahmedabad. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas. Step into one of 47 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hotel Royal Highness is a smart choice for travelers to Ahmedabad, offering a relaxed and hassle-free stay every time. ... more   less 
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