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“Outstanding heritage property”
Review of Divan's Bungalow

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Divan's Bungalow
Reviewed December 27, 2013

I stayed here for three nights over Christmas, and thoroughly enjoyed it. My initial booking was for two nights in the room iftikhar khanna. This is a beautifully laid out suite, with stunning period furniture. As I needed to stay another night and the iftikhar khanna was booked I was upgraded to their premier room siraj khanna for the same price. This room is very elegantly designed with fantastic period furniture and stunning textiles. Both rooms were classy with a touch of nostalgic opulence. The service was efficient and understated, staff were always available when needed but did not hover around you constantly as one finds on many nicer hotels in India. I feel they have the balance just right here. Food was superlative, all meals impressed me and I got to try some new meals along with unique versions of ones I already knew. Their aloo jeera was particularly impressive, the best I've ever had. This is the first neemrana property I've stayed in, and based on how impressed I've been I will be booking their property in Patiala in a couple of weeks time. If I were looking for criticisms, I would suggest that they should switch on the fountain more often, it makes a great focal point for the courtyard yet I saw it switched briefly only once. Also the wifi in my second room was terrible, working for a minute or two then switching off.

Room Tip: The suites are absolutely worth the extra thousand ruppees, the feeling of space and grandeur is fan...
  • Stayed: December 2013, traveled solo
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3  Thank Shaun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded January 7, 2014

Dear Guest,

We are honoured to receive your warm and appreciative review about the Divan’s Bungalow heritage hotel in Ahmedabad.

It is great to learn that you had a comfortable stay in the Iftikhar Khana and the Siraj Khana suites.

Your appreciation about the service has been conveyed to the team.

The property offers the unique opportunity to relish freshly prepared Gujarati non-vegetarian dishes that are delicately prepared to titillate your taste buds ! Your compliments about the cuisine and the aloo jeera have been conveyed to the Chef.

There was a temporary problem with the wi-fi and we assure you that this has been rectified by the technician of the service provider. Please accept our sincere apologies for the inconvenience caused.

We thank you for your patronage to Divan’s Bungalow and look forward to welcoming you soon at The Baradari Palace in Patiala !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (61)
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44 - 50 of 61 reviews

Reviewed December 24, 2013

We suddenly arrived at the gates of Divan's bungalow, once inside we were surprised how quiet it was yet outside was the hussle and bussle of the town. Our rooms were large with high beds needing steps to get up to them, a dressing room and large shower room. The food was served on the balcony overlooking a small garden. Very calm, welcoming.

  • Stayed: November 2013, traveled with friends
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1  Thank salawas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded January 7, 2014

Dear Guest,

It is with joy and gratitude that we receive your positive feedback about the Divan’s Bungalow heritage hotel in Ahmedabad.

We are pleased to learn that you had a comfortable stay at the property and thoroughly enjoyed the dining experience.

While we are grateful that you complete the viability cycle for any heritage ruin to be restored and then maintained for future generations, we urge you to continue on this less-travelled path.
Thank you for your patronage !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013 via mobile

In the middle of a crazy neighborhood lies the beautiful white house. The house is amazing, clean and well kept but it feels more like a guest house (not run by the owners) than a real hotel, specially a Neemrana hotel. Service is really slow though everyone is very nice and willing to please. A big problem was the wifi, it never worked and all they did was just unplug the router, when you are on a business trip that is a real problem.
Breakfast is good and complete and is included in the the room rate.. If you plan to have lunch or dinner you have to let them know in advance and you will have a surprise menu.. All meals were very taste and well prepared but there were all indian dishes, there is no menu to order different things from.
Overall it is a good place to stay but definitely pricy and not as per Neemrana standards.

Stayed: December 2013, traveled on business
Thank Maharani-ha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded December 17, 2013

Dear Guest,

Thank you for your valuable review about the Divan’s Bungalow heritage hotel in Ahmedabad.

Your appreciation about the maintenance and the service have been conveyed to the Manager and the team. We are sorry to read about your experience with the wi-fi. This was a temporary problem and has been rectified by the technician of the service provider. Please accept our sincere apologies for the trouble faced.

Your compliments about the breakfast have been conveyed to the Chef. He will be delighted to incorporate any special requests whenever you choose to stay with us next.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013 via mobile

Such a beautiful building and sweet staff . The room very clean and large, with all the things you need . Hot shower and very comfortable bed with wi-fi access in your room. Great fresh breakfast by their garden. Highly recommend !! Note: to eat lunch or dinner book in advance.

Stayed: December 2013, traveled as a couple
Thank BalqisGuidotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded December 6, 2013

Dear Guest,

It is with joy and gratitude that we at Neemrana receive your positive feedback about the Divan’s Bungalow heritage hotel in Ahmedabad.

Your appreciation about the kind service has been conveyed to the Manager and the team. We have also conveyed your compliments about the maintenance to the housekeeping team.

We thank you for your patronage to Divan’s Bungalow and the Neemrana brand in India. While we are grateful that you complete the viability cycle for any heritage ruin to be restored and then maintained for future generations, we urge you to continue on this less-travelled path.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

Airport pick up was smooth as was communication before arrival.
Wellcome very friendly.
Check in efficient.
Nice and clean room in an old bungalow built by a tax collector under the Raj.
Bathroom clean and good. Bed o.k.
Small garden adjacent to veranda where we took breakfast and dinner.
Tens and tens of sparrows in adjacent trees.
Manager helpfull and allso good and and reliable autorickshaw driver arranged by the hotel.
We would certainly stay here again when in Ahmedabad,

Stayed: November 2013, traveled as a couple
2  Thank henainindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded November 18, 2013

Dear Guest,

Thank you for your warm and appreciative review about the Divan’s Bungalow heritage hotel in Ahmedabad.

Your compliments about the efficient service have been conveyed to the Manager. We have also conveyed your appreciation about the maintenance to the housekeeping team.

It is heartening to learn that you thoroughly enjoyed the dining experience as well as the birdlife.

We hope that as you continue to discover real India with Neemrana, you’ll find more to tell us about !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

We stayed in Divan's bungalow for 2 nights. We had a very bad experience reaching the hotel as it is located in a very narrow and congested area and the directions were very vague & at one point the person speaking to us was not sure of the access to even major landmarks near the hotel. We were driving almost 10 hours that day without lunch etc. and were looking forward to a quick checkin, shower and dinner. But due to the location and the absence of good directions our driver (who was also unfortunately not very familiar with this area), we took almost 2 hours going around before we landed at the hotel. Infact we had to request a hotel employee to meet us nearby and escort us as we were passing by repeatedly near it but missing it. It is badly lit which makes it even more difficult to locate (unless you are landing in Ahmedabad and get picked up by hotel transport). We reached around 9.30PM and the hotel was good enought to arrange a good dinner quickly.

We had the hotel to ourselves for most of the stay as we were the only guests. The rooms are decent and well fitted. But the place is very noisy as it is in a crowded locality with traffic till late in the night. To compund this on the night of checkin (when we were very tired), there was a Dussera Garbha dance with lots of high decible noise from the auditorium next door which made sleep impossible till beyond 1PM.

There is no room service and the rooms also don't have intercom. This is very big issue as we need to go down and request for every small thing (towels, supplies, travel information etc.). They made an exception and served most of our meals in our room. The cook and his support are wonderful and produced very good food to our tastes. The help who waited on us was very good and would not hesitate to go down and up many times to satisfy our requests. The staff clearly is working at sub-optimal conditions.

The property is a nice small gem, once inside. But there is nothing special otherwise for children etc.

As the price is quite high, it may be better to stay in better appointed places like MG House for a small increment, which is worth the effort due to better location and overall ambience & comforts.

  • Stayed: October 2013, traveled with family
    • Value
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2  Thank Kumar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded October 30, 2013

Dear Guest,

Thank you for your feedback about the Divan’s Bungalow heritage hotel in Ahmedabad.

We are sorry to learn that your visit did not work out as expected. We are writing to apologise and to offer an explanation.

Since the property is located in the old city, all guests are sent a route map along with the booking confirmation email. The property is also registered on Google Maps for the convenience of our guests. Nevertheless, please be assured that the front office team has been given the necessary support and training so that incidents like this do not recur in the future.

Your appreciation about the cuisine and the warm hospitality has been conveyed to the Chef and the service team.

Your suggestions have been noted and we shall be taking the requisite action at the earliest. It is our endeavour to constantly improve our services and feedback such as yours helps us to do so.

We thank you for your visit and do hope that you will give us a fair chance to overlay your past experience with a fresh and memorable one.

Warm regards,
Team Neemrana
friendofneemrana@nemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

A lovely week-end in a marvelous place. We spent two days with friends and really felt as "guest" of the house. The service was very nice, always trying to suit our needs. The breakfast were excellent - we had only breakfast. Staying at Diwan's Bungalow is like feeling at home.
A Great place to stay and visit a city out of the beaten tracks.

Room Tip: Choose either the big Divan room with the colourfull balconies or the rooms on the left side, a litt...
  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mendhak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Divan's Bungalow, responded to this reviewResponded June 9, 2013

Dear Guest,

Thank you for your valuable review about the Divans Bungalow heritage hotel in Ahmedabad.

We are delighted to learn that you had an enjoyable stay in the Siraj Khana suite and have conveyed your compliments to the entire team.

Your appreciation about the breakfast has been conveyed to the Chef.

We thank you for your visit and look forward to welcoming you at our 28 properties across India !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Divan's Bungalow

Address: 1785 Saiyad Wadu | Raikhad II, Opposite Gaikwad Haveli, Ahmedabad 380001, India
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Airport Transportation
Hotel Style:
Ranked #1 of 320 Specialty Lodging in Ahmedabad
Price Range: $29 - $85 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Official Description (provided by the hotel):
Divan's Bungalow is a 150 year old architectural wonder amidst the walled city. It is a gigantic mansion with old mughlai architecture and furnishings. Our cuisines includes traditional home made recipes passed over through generations with a touch of exquisite Ahmedabadi flavors. ... more   less 
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