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Sarovar Portico Ahmedabad
Ranked #114 of 169 Hotels in Ahmedabad
Reviewed December 21, 2012

Overl-all pleasant experience while staying with Sarovar Portico. Freindly staff, partculary front desk and bell boy attitude was found always positive. No comparison for breakfast (quality and quantity). Very friendly staff (specifically front desk and bell boy). Little professionalism needs to be inbuild for the resturant staff, particularly for newly employed.

Room Tip: Need to improve bathroom feetings. All rooms do not have the standard one and quality need to improv...
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  • Stayed: December 2012, traveled on business
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Thank VIPULTSWD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded December 22, 2012

Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

Your positive comments about breakfast buffet and friendly staff are much appreciated. We have taken a note of your comment regarding professionalism for the newly employed at the restaurant and are working towards improving the same.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 - 250 of 353 reviews

Reviewed December 13, 2012

  • Stayed: December 2012, traveled on business
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Review collected in partnership with Cleartrip
Thank sunil a
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded December 14, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 9, 2012

From the beginning our group's stay here was full of problems. Though our tour company had booked the rooms months earlier and the rest of my group had no problem checking in, the management coudn't find my booking and essentially gave up looking for it, suggesting that my booking must be in another hotel. After a half-hour of pressing them to deal with the problem they finally gave me a room. This is a business hotel but it was extremely complicated to use the wifi, even though guests had to pay for it. During my long wait at the front desk I witnessed frequent business travelers to the hotel complaining that the reception had no record of their previous visits and therefore required them to fill out the same check-in information as all other visitors. Other issues: only one old card key is given per room and when the key system broke on the door of one of our guests it took almost 12 hours for the hotel to fix the problem, during which time the guests had to ask security for assistance each time they wanted access to the room. But the worst part of the experience was the lift. The lifts are old and poorly maintained. When the doors open the floor of the lift is not level with the lobby floor. When an elderly member of our group entered the lift the old doors closed on her as she was walking in, distracting her from taking the step up to get in the lift. She fell and fractured her knee. A disturbing end to a very problematic visit.

  • Stayed: December 2012, traveled on business
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1  Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded December 10, 2012

Dear Valued Guest,

I am personally dismayed to know of the incidents which affected your pleasant stay at Sarovar Portico Ahmedabad. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.

I once again apologize for the inconvenience caused to you and your group.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2012

Reasonably priced hotel good for a business traveller. Near the city center of Ahmedabad. Old wine in new bottle... looks like an old hotel partially renovated. They gave me a room with a filthy bathroom and the bed not made.. obviously an uncleaned room but promptly gave me another room. Room sizes are good but bathrooms in need of renovation. Old plumbing and you can hear your neighbors flush !
Breakfast was good, parking not adequate. Overall a no frills hotel good for an overnight stay.

Room Tip: Choose higher floors so you can look beyond the slums behind onto the river.
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  • Stayed: November 2012, traveled on business
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1  Thank girishgudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded November 11, 2012

Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

Your positive comments about breakfast is much appreciated. We have noted the concerns that you have highlighted and will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.

I once again apologize for the inconvenience caused to you.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

First visit to Sarovar Portico Ahmedabad was on a business trip for 3 nights, didn’t get an early flight to Mumbai, although check in & check out time is 12 noon at the hotel, called reception and was lucky enough to get the Assistant front office manager on line, a request for late checkout with a flash a word “with pleasure” I heard! wow… this was amazing.

The standard room was just about right, good value for money, the breakfast spread is lavish and tasty was a mix of continental, north Indian, south Indian and Gujarati dishes as well. The best was the health section which had fresh vegetable & fruit juices, low fat butter milk, sprouts, fruits, breads, salads etc. Ex chef promptly offers his help & services which is extremely outstanding.

Bumped into the General Manger at the lobby who learnt I was in a hurry and was enquiring for a cab which would take at least 20 minutes to come, came up to me and who actually offered his car as a complimentary drop to the airport. Amazing hospitality!!

Will definitely come back to stay here again. !!!!

  • Stayed: October 2012, traveled on business
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Thank Nivedita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded November 8, 2012

Dear Ma’am,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed here in november and the staff is quite friendly and nice and also the food is good. The only thing is the rooms are really small and some parts of the rooms needed cleaning- such as the bathroom platform.

  • Stayed: November 2012
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Thank paelovee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded November 7, 2012

Dear Sir,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

Your positive comments about food and friendly staff are much appreciated. We have noted the concerns that you have highlighted regarding House Keeping, will address and rectify the issue highlighted.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

The entire stay was fascinating. I specially like people in the reception and more specially the entire staff at the restaurant . They were very polite and treated us as if we were their real guests. They did not mind cooking extra dishes to our taste. The food was really good and tasty. The dining hall is placed at a lovely place. You have full view of the river as well as the lovely garden below the hotel.

  • Stayed: October 2012, traveled on business
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Thank akthakuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this reviewResponded October 17, 2012

Dear Valued Guest,

Greetings for the day!!

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sarovar Portico Ahmedabad

Address: Bhawan's College Road | Khanpur, Ahmedabad 380001, India (Formerly Hotel Sarovar Portico)
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #114 of 169 Hotels in Ahmedabad
Price Range: $54 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sarovar Portico Ahmedabad 3*
Number of rooms: 80
Official Description (provided by the hotel):
Get a cordial reception at Sarovar Portico as you are introduced to this property that promises you every possible comfort and a world-class luxury. The entrance lobby itself is inviting with its wooden feel and plush furnishings. All the rooms and suites come with all of the best luxuries and a dedicated staff ensures that you are attended to anytime during the day. Extra care is taken to provide you with things to pamper you and keep you refreshed throughout the day. The hotel ensures that its guests are always comfortable and well-connected. Business tourists are even provided with the best of business facilities. The hotel even has the capacity to organize business conferences and meetings in its well-equipped conference halls. Dining is a priority for Sarovar. It has an amazing multi-cuisine restaurant that allows guests to enjoy delicious meals as they enjoy a lovely view of the gardens and the Sabarmati River. ... more   less 
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