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“Worth the value”

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The Ummed Ahmedabad
Ranked #12 of 163 Hotels in Ahmedabad
Certificate of Excellence
Reviewed July 20, 2014 via mobile

I stayed at The Gateway for two nights. Its a nice hotel (although not very big) with a focus on quality service.

Rooms are nice and offer adequate space.

The buffet breakfast is good although limited choices to offer.

The staff is courteous and willing to assist their customers.

Only problem is that due to a super active staff, I was forced to respond to laundry request every morning at 7.

Stayed: July 2014, traveled on business
3  Thank rkdubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 23, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. Please do note that breakfast buffet has been extended with varied choices of traditional cuisine.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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362 - 368 of 588 reviews

Reviewed July 19, 2014

The place is near Airport, very convenient to check in even in late evening flights so that we can be productive for meetings in the mornings. It combines Taj assurance at an economical price. A real Value for money. The breakfast is healthy catering to senior executives with good spread. A strong recommendation

Room Tip: Select near the lift as otherwise you have to do a bit of walking around corridor to reach other sid...
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  • Stayed: July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Thank sairam123599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Manager at The Ummed Ahmedabad, responded to this reviewResponded July 20, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback with our master Chef for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

02 nights there was not long enough ! The service was excellent in both of restaurant Gad & Narmada and the food was awesome . The chef asked what sort of food we like and would go off and make us something special . When he discovered my wife liked mangoes he made a great dish of mango stuffed with kulfi that was delicious . All the staff went out of their way to make sure we had everything we needed and more . Thanks to chef Siddhartha . I have previously visited for dinner at the Hayat Ahmadabad which was very nice but I think Gateway Ummed is the best option to stayed and feel special hospitality by there staff .I will no doubt return. ones again thank u very much the gateway ummed staff made me feel special .

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 987,123,456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 10, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback with our master Chef for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

Well let me begin by mentioning the positives :The Rooms are comfortable and the hotel is located very near the Ahmedabad Airport. The staff is extremely helpful, and would go out of their way to make your stay comfortable.
The air-conditioning in my room just didn't work - even after 3 technicians visiting and assuring that it would cool after 1/2 hr - it never happened. This went on till 1:30 a.m and messed up the sleep I was expecting after a grueling travel schedule. This is not what you expect of a 5 Star property.
Hope this was an one off incident and not a common occurence.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vishvajit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 10, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We sincerely apologise for the inconvenience caused to you during your recent visit to the hotel. Having gone through your feedback, we have counseled the staff member and have corrected the fault in the room. We assure you that this would have been a one time incident only and would request for your understanding on the same.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

The Gateway, Ahmedabad, is a tired and jaded property. The same energy has been imbibed by the service staff. The property screams for a refurbishment. Pool side is nice. The all day dining restaurant is abysmal in both food quality, and service standards.

The Breakfast buffet spread completely lacks imagination, and local content. The restaurant staff are negative in their outlook, and would rather walk around aimlessly, or stare into nothingness, than proactively discharge their duties. They are innovative in finding excuses to explain shortcomings, and reasons why requests cant be complied. The same energy, invested in pursuit of positive ends, could produce remarkably different results, and the guest experience in conformity with the brand standard of The Taj.

Would strongly recommend that this hotel be avoided

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bala0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 7, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We sincerely apologise for the inconvenience caused to you during your recent visit to the hotel. Having gone through your feedback, we have taken corrective measures with all concerned departments. We assure you that this would have been a one time incident only and would request for your understanding on the same.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

Well maintained hotel.Very clean.I really enjoyed my stay in this hotel.Clean rooms & Very tasty food. excellent F & B service. Great and comfortable rooms. The hotel room as well as lobby, restaurant always smelled fresh.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shah23rachita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 7, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback to our housekeeping team for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

The Hotel is very beautiful and well maintained. The Lobby is specious and always smell freshed. Housekeeping services are too good. Coffee shop "Narmada" serves awsome food. Will definately visit again.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Reshma167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Ummed Ahmedabad, responded to this reviewResponded July 7, 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay experience was as per your expectation. We have conveyed your positive feedback to our housekeeping team.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ummed Ahmedabad

Address: Airport Road | Near International Airport Circle, Ahmedabad 382475, India (Formerly The Gateway Hotel Ummed Ahmedabad)
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Ahmedabad
#11 Luxury Hotel in Ahmedabad
#12 Business Hotel in Ahmedabad
Price Range: $79 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ummed Ahmedabad 5*
Number of rooms: 91
Official Description (provided by the hotel):
The Ummed Ahmedabad, located just 1 km from the airport and in close proximity to the government and developing industrial areas makes this location an apt choice. The Ummed Ahmedabad, is an oasis of warmth and soothing surroundings. Splashes of greens and blue welcome you to our elegantly designed, low-rise property spread over four acres of manicured gardens. The location of hotel is well connected to the old and new business districts of Ahmedabad. Gandhinagar, the state government's seat, is also a short 15 minute drive from the hotel. Feel welcomed in one of the 91 rooms and suites along with gives you a choice of indoor and outdoor venues to host your business or social events. The hotel boasts of ease of access, manicured gardens, world class amenities and customized food and beverage services to create the memorable events. Tastefully appointed using suitable tones, styled with custom made teak furniture and convenient amenities. ... more   less 
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Also Known As:
Taj Residency Ummed Ahmedabad
Taj Residency Ummed Hotel Ahmedabad

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