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“Excellent”
Review of The Fern Ahmedabad

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The Fern Ahmedabad
Ranked #28 of 165 Hotels in Ahmedabad
Reviewed October 13, 2013

stayed at this placed during my w.h.o. meet. and it was pleasant special about Ecotel i am really impress. Rooms are excellent..clean.. Thanks Kundan. but no swimming pool and no fitness center.over all very good service.

Room Tip: higher floors room give you better view
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mithela r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded October 24, 2013

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your stay at Ahmadabad.

We are pleased to know that you were satisfied with your experience of our services and facilities.

At The Fern, Ahmadabad, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Fern and would be delighted to assist you with any requirement.

Warm regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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406 - 412 of 533 reviews

Reviewed October 11, 2013 via mobile

I am very surprice to see high rating of hotel..untrainedtoo
Rooms are excellant..no dought
master control in room is excellant..
bathroom is modern but small..
This is not an standard of 5 star hotel at all...reasons ....
No swimming pool.no shops.no foyer..no sitting area..no cafeteria..ambiance is average ..reception area very average
no hospitality..when I ask a glass of water at arrivals they say you have to got to restaurant. .no welcome drink..no warm welcone..lac of professional ism..
No proper bell desk..waiters are very local and untrained. .
lift is fast responsive..
Travel desk is like any local hotel but cars are good again drivers are less in manners and not professional at all..
Restaurant near reception is clumpy and arrangements are not as per 5 star standard at all.waiter will not welcome you and no glasses on table and service us poor as water not served when you on table..you have to ask every time
Food is good in taste..need more variety in main courses. .
room has fridge with few items on very reasonable prices
overall experiences ..
you wilk like room and room facility but hotel is away from city on road below some over bridge..

But donot Compare at all with any 5 star hotel..

5 star hotel have some disciplines and professionalism with lots of standard things..
As per my visits to many 5 star hotels in many city..this is not as per standard of 5 star..


  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank UPSINHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded October 24, 2013

Dear Guest,

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Fern Ahmedabad. We are, to say the least, deeply embarrassed and apologies for the inconvenience we may have caused you.

It is of great importance when our guest takes time to let us know about our service or in this instance, the lack of service you recently experienced. It is only in this way that we are able to step back from our day-to-day operations and look at any comments – both constructive and positive, to ensure that we make the necessary changes in our operations and that this does not happen again.

We are indeed concerned about the Non-availability of Swimming Pool, Hospitality etiquette & service lapses and would like to assure you that Swimming pool is in under construction and the other needful action has been initiated to prevent the same happening in future. Further, may we request you to treat this as an isolated case and not a reflection of our normal services.

We look forward to welcoming you back to The Fern , wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you.

Warm Regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2013

Stayed at this place for the first time. Was a pleasent change from Fortune hotel that i had been using till now. This is a new place and you can smell it. The rooms are very well done and give a soothing feeling and comfort. The front side of the rooms oversee the main road but surprisingly you wont get any sound. Finer details have been worked at like placement of TV, iron boards etc. Highly recommended place if you are fine to travel a bit away from the heart of the city and are bored with your usual stay place in the city. Breakfast buffet spread is good and covers almost everything. However, the quality of food is an area for them to work.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank maverick_iam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded October 24, 2013

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your stay at Ahmadabad.

We are pleased to know that you were satisfied with your experience of our services and facilities.

At The Fern, Ahmadabad, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Fern and would be delighted to assist you with any requirement.

Warm regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

Actually I normally stay in Hotel orchid in Ahmedabad whenever I visit the city for official purpose, but in Nov a week before the 2012 diwali the rates of the hotel were too high and had to find another option which was well within the budget , the rooms were neat and clean and spacious, the staff was very courteous and check in was hassle free since i had reached at 6 am in the morning. The only negative point is about the location of the hotel

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank MalayNandu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded September 16, 2013

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your stay at Ahmadabad.

We are pleased to know that you were satisfied with your experience of our services and facilities.

At The Fern, Ahmadabad, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Fern and would be delighted to assist you with any requirement.

Warm regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

I normally have other preferences while I stay in Ahmedabad but chose to be in this hotel as I was offered a good deal. Thankfully I am happy I made the choice and have no regrets. Here are the bads and goods of The Fern

Bads
Wifi is slow in the room
Towels had some smell in them. Some smoke kind of smell
One of the napkins received in room service had a hole in it :)
Approach of the hotel is kind of tough as you have to take a left you turn right as you come down on a flyover. I suggest the hotel to put some sign there for access. My driver almost hit another car on 2 occasions as it can be a tricky point.

Goods
Very nicely done up reception area. Swank i say
Good clean rooms
Enough space for 2 people to be together
Washroom are nicely done and decent size
Staff is very friendly and will look after your comfort. Need something just ask for it!
Good room controls for modern comfort
Very comfortable bed mattress.

The gym and spa are was being renovated while I was there and this was the only discomfort I had. But with all things done up well, I did not mind it much. Overall If I happen to be in Ahmedabad sooner and if they have the gym up and ready, I would love to stay here again.

With Best Regards

Pawandeep Sahni
Weldon Celloplast Limited

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pawansahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded September 16, 2013

Dear Guest,

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Fern Ahmedabad. We are, to say the least, deeply embarrassed and apologies for the inconvenience we may have caused you.

It is of great importance when our guest takes time to let us know about our service or in this instance, the lack of service you recently experienced. It is only in this way that we are able to step back from our day-to-day operations and look at any comments – both constructive and positive, to ensure that we make the necessary changes in our operations and that this does not happen again.

We are indeed concerned about the slow speed of wi-fi connectivity, directional signage & linen smell and would like to assure you that the needful action has been initiated to prevent the same happening in future. Further, may we request you to treat this as an isolated case and not a reflection of our normal services.

We look forward to welcoming you back to The Fern , wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you.

Warm Regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

Property was good enough. Rooms were good buffet breakfast and dinner was very good. location was not very happening although not very far. The stay in Pride hotel just 2 kms away was a better deal at same price because of location. Else everything was in place... definitely worth a stay

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank anandbhatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded September 7, 2013

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your stay at Ahmadabad.

We are pleased to know that you were satisfied with your experience of our services and facilities.

At The Fern, Ahmadabad, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Fern and would be delighted to assist you with any requirement.

Warm regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

I've stayed at this hotel 3 or 4 times and will be staying there everytime i go to Ahmedabad. The staff are always on hand to help and go out of their way to ensure you have a great stay. The hotel itself is clean spacious and well maintained. The food is authentic and of excellent quality. I would definately recommend this to anyone

  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank asilver33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMAhmedabad, Front Office Manager at The Fern Ahmedabad, responded to this reviewResponded September 7, 2013

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your stay at Ahmadabad.

We are pleased to know that you were satisfied with your experience of our services and facilities.

At The Fern, Ahmadabad, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to The Fern and would be delighted to assist you with any requirement.

Warm regards,

Ghanshyam Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fern Ahmedabad

Address: Near Sola Overbridge | S.G. Highway, Ahmedabad 380054, India
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 165 Hotels in Ahmedabad
Price Range: $69 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Fern Ahmedabad 4.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Fern Ahmedabad is the certified 5 star first Ecotel Hotel located on the fast growing S. G Highway, close to the business & entertainment zones and 15 kms from the Domestic & International Airport. The rooms offer a stunning view of City Landscape, perfect for unwinding after a long day. ... more   less 
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