The Hotel is very neat, with new technology installed in the rooms that I have never seen before since I've been travelling e.g. opening of curtains when the door opens, remote controller for lights and almost everything that is in the room.
The terrible service I got it was only from the reception, I was treated like I'm a thief or something. I know i'm a foreigner in India, but a smile will make me feel at home. At some stage I was thinking I'm going to sleep outside because I was standing for 20 minutes waiting while they were thoroughly checking my passport, after a while the said I must leave it and come later to fetch it.
I spent 2 weeks in India travelling from Chennai (Beverly Hotel), Bellary (JSW Guest House), Bangalore (Haysia Hotel), Ranipet (Pride Bizno Hotel); New Delhi (Savoy suites) and Ahmedabad (Fern Hotel) was my last stop before I fly to Mumbai to connect to my SA flight.
I felt so bad and by the treatment I received from your staff on duty that day, It was a lady and she was not friendly at all. I do not want attention and I don't like to mourn. but on this one I must say, that has made me to even skip your Breakfast in the morning, I didn't eat. I wanted to see myself out of the Hotel.
I trust that the above will make your reception desk to improve a lot in dealing with visitors.
- Official Description (provided by the hotel):
- The Fern Ahmedabad is the certified 5 star first Ecotel Hotel located on the fast growing S. G Highway, close to the business & entertainment zones and 15 kms from the Domestic & International Airport. The rooms offer a stunning view of City Landscape, perfect for unwinding after a long day. ... more less
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