The Fern was booked for me online by someone who has stayed in the best of the best (including the Ritz Carlton and the Waldorf) by just looking at the photos displayed in the hotel website. It was therefore a heart warming experience to meet some of the most pleasant, helpful reception staff and the room. The view from the room was great: cricket match played like the one on the village green I saw in England, cattle grazing in the distance, trains all reminiscent of good old days.
What struck me the most was the genuinely helpful staff, which is really the USP of the hotel. Right down from the Duty Magager Mr. Galway, Reception staff - Varun, Sanjeev, Ms. Raval, restaurant manager Mr. Kumar, the Head Steward Imtiaz and the rest - practically every one went out of his or her way to help without being intrusive. The food was excellent with a wide choice in the buffet, fresh fruit and beverages to suit individual tastes (no alcoholic drinks, please).
Having stayed in some of the best hotels both in the US and the UK, I could compare various aspects of the Fern with them, the best being the guest orientated service approach, genuine warmth and willingness to serve the guests.
One of the happiest stays in any hotel in India.
- Official Description (provided by the hotel):
- The Fern Ahmedabad is the certified 5 star first Ecotel Hotel located on the fast growing S. G Highway, close to the business & entertainment zones and 15 kms from the Domestic & International Airport. The rooms offer a stunning view of City Landscape, perfect for unwinding after a long day. ... more less
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