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“Unpleasantly surprised”

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Country Inn & Suites By Carlson - Ahmedabad
Ranked #53 of 158 Hotels in Ahmedabad
Sioux Falls, South Dakota
Level 6 Contributor
114 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Unpleasantly surprised”
Reviewed August 11, 2012

Many US hotel chains are totally different overseas. For example, some Holiday Inns and Best Western properties are downright luxurious outside the USA. However, this one was clearly not up to the US standard, which I have enjoyed a number of times before state-side. It wasn't horrible, but the room was small, dark and was not updated. I was a bit afraid to use the elevator, that I may not make it out. The food at the restaurant was fine, and the people were friendly, but the premises just weren't up to my standard. I would choose a different property on my next stay.

  • Stayed February 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, August 16, 2012
Dear Guest,

Greetings from Country Inn and suites by Carlson, Ahmedabad!!

We sincerely thank you for sharing your valuable time to pen down your comments and suggestions.

We are elated to know that you liked our food and friendliness of the staff. As per our records you have stayed at our property in the month of February in a twin superior room which is quite competitive in terms of size with other properties in the vicinity. As far as the lifts are concerned, they are to the standards and can easily accommodate 8 persons at a time.
Moreover, we have 2 lifts in the lobby to ease the movements of guests. Since most of our guests have always adored our premises, we genuinely accept the fact that you found it small as you previously might have stayed in bigger properties of Country Inns & Suites by Carlson chain and probably this could have been the reason for disparagement.

We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve our hospitality and services. We also wish that you give us another opportunity to make your stay a memorable one receiving "I love this Country" as your next feedback.

Warm Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Dubai, United Arab Emirates
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 29, 2012

The room is neat and tidy and spacious as well. The staff is vey courteous and eager to help. it is a little away from the airport but close to "satellite" area which is the new business hub in Ahmedabad. The breakfast spread wasn't very impressive. overall, its value for money.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RudolphSerrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, August 2, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!

Thank you for your precious time to write down the beautiful lines of appreciation adoring our hotel and its amenities.

We are pleased to know that you liked our rooms, staff and location. Such comments are always a big pat on our staff’s back as they always motivate them to do even better. However as far as breakfast buffet spread is concerned it has always been relished by our guests, but we have sent your suggestion to the concerned department for consideration and we truly believe that on your future visit to our hotel; we will make your food experience a best one at our property.

We appreciate your generous suggestion about the breakfast spread and assure you that your valuable comments and suggestions are always treasured and are used to fine tune our operations which further help us to lead the royal road of hospitality and service. We certainly look forward to another opportunity to further our intent of giving you an astounding experience.

Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2012

This is really a nice place to saty in ahmedabad .. welcoming staff who always smiles and welcomes like anything .. rooms are decent and big enough with each and every facility .. The rooms have everything in it . like mini bar , table chairs etc ,, GYm is also very good ... The perfect business hotel where once can plan for ahmedabad .One should really try out this option ..

Room Tip: city view rooms
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank koulsudhir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, August 2, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!

Thank you for your precious time to pen down the valuable lines of appreciation adoring our hotel and its amenities.

We are pleased to know that you had an amazing stay with us during your business trip and you liked our room, staff, gym and other facilities. Such encouraging comments always motivate us to work hard so as to ensure every guest a pleasant stay with us.

It was indeed a pleasure having you at our place and we certainly look forward to another opportunity to further our intent of giving you an astounding experience.

Regards
SumitGoyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 28, 2012

The palce has a eally nice ambience and the staff is really very courteous. Has all the amenities and th stay of the top floor 9th or 10th is beyond explaination. A great place to stay and worth every penny spent.

Room Tip: Rooms on the higher floors are worth and great to spend evenings watching the city
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shailesh-Singhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, August 2, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!

Thank you for sharing your precious time to pen down your valuable lines of appreciation adoring our hotel and its amenities.

We are pleased to read your appreciation for our ambiance, staff and other facilities available in the hotel. Such comments always motivate us to do better thereby ensuring a smile on the face of our every guest.

We assure you that your valuable feedback is always treasured as they help us to lead the royal road of hospitality and service.

We certainly look forward to another opportunity to further our intent of giving you an astounding experience.

Regards
SumitGoyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chandigarh
Level 5 Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 14, 2012

Hi, The better part about the hotel is that the staff is courteous to guests. Food is OK, Breakfast need more variety and taste, Bed was good, rooms and bathrooms are oldish. The hotel need rennovation.

Room Tip: Location is good.. need renovation!
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pushpender2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, July 23, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!!!

We are really thankful to you for taking out your valuable time to pen down beautiful lines of appreciation and suggesting us the measures of improvement for Country Inn & Suites by Carlson, Ahmedabad.

We are delighted that you have appreciated the excellence and courtesy of our efficient and caring staff. It is a big pat on the staff’s back when their hard work is noticed by the guests and is appreciated. Such comments always motivate them to work even harder, thereby leading the luxury road of hospitality service.

We are taking your grievances into consideration regarding the building exterior, property and lobby that didn’t match your expectations and your suggestions will be forwarded to the concerned department for further course of action. Also, our food is enjoyed by our guests mostly which is evident from other reviews but yet we respect your feedback and make sure that on your next visit we would try our level best to make your food experience better. At Country Inn & Suites by Carlson, Ahmedabad we take pride in serving our guests in a personal and intuitive manner and provide them with stupendous experiences.

To conclude, we would just like to say that your feedback is garnered and will be taken most seriously as it will enable us to monitor and improve our care and services. We commit that we always strive to provide you with red carpet treatment during your stay leaving no stone unturned in our services. We pledge that this time we would make you say, “I love this country.”

Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 8, 2012

Its one of the best budget hotels I have been to. Very modern, amazing service, very positive and helpful staff. Rooms are very comfortable and bathrooms are super.
Right from reception to check out, it was a great experience. Restaurant has really good food, tastes well and proper quantities.
I personally would love to come back and stay here !

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maniac77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, July 13, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!

Thank you for sharing your valuable time to write beautiful lines in appreciation of Country Inn & Suites by Carlson, Ahmedabad. We are delighted to know that you had an excellent stay with us and our beautiful rooms, courteous staff, immaculate services and scrumptious food exceeded your expectations.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. Your feedback is treasured and taken most seriously, as it enables us to constantly monitor and improve the care and service we endeavor to make sure that our guests have a stupendous experience.

We at Country Inn & Suites by Carlson, Ahmedabad look forward to welcome you back for yet another wonderful stay.

Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level 5 Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 3, 2012

The Hotel I have been frequently visiting and found to be good every time. The service is excellent and the rooms are well maintained. The complimentary breakfast is elaborate and fantastic in taste. The menu is now made more elaborate than my earlier visits. The buffet dinner is also a wide spread with a variety of veg / non veg menu. Recommended Hotel for stay in Ahmedabad - one due to at a good location & secondly well maintained rooms and service

Room Tip: Choose rooms on the upper floor to avoid traffic noise
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnandRajore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, July 5, 2012
Dear Guest,

Greetings from Country Inn & Suites by Carlson, Ahmedabad!

Thank you for sharing your valuable time to write beautiful lines in appreciation of Country Inn & Suites by Carlson, Ahmedabad. We are delighted to know that you greatly liked our location, rooms and services.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. Your feedback is treasured and taken most seriously, as it enables us to constantly monitor and improve the care and service we endeavor to make sure that our guests have a stupendous experience.

We at Country Inn & Suites by Carlson, Ahmedabad look forward to welcome you back for yet another wonderful stay.

Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson - Ahmedabad

Property: Country Inn & Suites By Carlson - Ahmedabad
Address: Surdhara Circle, Next to Sal Hospital | Off Drive-In Road, Thaltej, Ahmedabad 380054, India
Phone Number:
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 158 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Country Inn & Suites By Carlson - Ahmedabad 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Situated in the Prime area - SG Highway of the town, Country Inn & Suites By Carlson, Ahmedabad presents the perfect option for an exclusive personalized service Hotel with a difference, catering to the needs of both leisure and business travellers. It is perfect option for the both. From fine dining to a midnight snack, the Guest is pampered with attention and impeccable service. With its plush interiors and comfortable ambiance, it is a word of luxury and repose for the guest. Accommodation: Escape to a world of charm in one of our 68 guest Rooms. At Country Inn & Suites By Carlson each of the Room has been designed masterfully to accommodate all your needs. All Guest Rooms are sleek, stylish and spacious with contemporary amenities and services. Mosaic- The Multi-cuisine restaurant: is a testament to understated elegance. With its distinctive design and outstanding service it will be a right choice to enjoy a business dinner or a family dining. In Room Dining: will offer a fine dining experience within the comfort and convenience of your guest room, 24 hours a day. Guests can choose from an extensive menu or let our talented chefs cater to your special request for particular tastes. Groups & Meetings: Ideal meeting environment with modern conferencing facilities and space for you to organize private parties, official dinners, theme events and business conferences. REVIVE: The Fitness Centre is well equipped with variety of Cardio vascular and fitness equipment along with steam and massage facilities. ... more   less 
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