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“Wifi a problem”
Review of Hotel Accolade

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Hotel Accolade
Ranked #33 of 166 Hotels in Ahmedabad
Certificate of Excellence
Reviewed October 15, 2013

The wifi set up at this hotel is difficult if you don't have a mobile phone which works in India.
The staff lent me their number so I could get on but it took getting on for an hour before I was connected. When I tried to get on later that day I couldn't, so faced with a 50 minute saga every time I wanted to check my emails I checked out and went to the Four Points hotel next door where getting on the internet is a 2 minute affair (included in the room rate but you do pay more generally.)
Hotel is fine otherwise, but I don't think the manager understood why I was so frustrated at the lack of easy wifi access. He didn't comprehend that the thought of spending a hour or more each day just to get onto the internet amounts to a large chunk of valuable time lost from a short 4 day stay in Ahmedabad. 4 hours where I could be visiting a monument etc...

Stayed: October 2013, traveled solo
Thank BPAGET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded October 17, 2013

Dear Sir,

Hi,

we are very sorry to say you that u are not satisfied by our Wifi service. But we are just try to inform u the fact of situation which was u face when u stayed with us. But we have a tie up with one of the best company of India and the of that is TATA. Unfortunately on that day there was a some tech. fault in there side and due to that reason only we were not in such a position to serve u as per yr demand. Then also we try to serve u TATA registration card which helpful to u for connectivity. As per demand we gave u our official computer for use and finish up yr work which u used.
Then also if u feel inconvenience so we are very sorry for that and we will try in your next visit to serve u better.

Regards,
Manjurali.
Hotel Accolade.

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173 - 179 of 272 reviews

Reviewed October 14, 2013

Good value for money Hotel with comfortable rooms for single occupancy. Breakfast needs to improve in terms of quality and variety. Overall very good experience with Hotel staff. Excellent staying option in Ahmedabad.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Neeraj N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded October 17, 2013

Dear Sir,

We are very thankful to u for your review which u wrote for our Hotel. and we will take yr suggestion on serious way which u suggest for our menu of Morning B/F { Complimentary } items improvement . presently we are serving 20-22 items in buffet. Thanks for your valuable suggestion. We are very happy to know that yr fully satisfied by our Hotel, Staff, & Service.we will try by our side to serve you as it is.

Regards,
Manjurali.
Hotel Accolade.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

In past i had reported about shot comings of this hotel. Reviews here make a change! Change for good!!
After some awful experience i stopped booking at Accolade almost for a year and half. Recently a colleague booked me here again. Hotel management recognized me and apologized for the past. And i now see a good change. Accolade has become more service oriented and have added human touch; which probably was missing. Menu has huge improvement. Food quality is now even better!!
Keep it up Accolade folks!!

Room Tip: Room number ending with 2
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  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Abhiram_Sathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded October 12, 2013

Dear Sir,
With ref. in yr valuable review for Hotel Accolade we are very Thankful to u. And we are very happy to serve u like that who gave u sound satisfaction. And in yr every visit we will try our level best to serve u better then before.
We hope u will continue with us as before and longer.And just give us a chance to serve u better n better.
Thanks,

Manjur P.

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Reviewed September 23, 2013

Staff is pleasant and extremely warm. They will serve your special needs for meals if you let them know in advance. Safe for women too. Wi-fi is complementary and works with almost no problems. Autos are available right at the gate and don't over charge tourists.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank ambi2488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded September 24, 2013

Dear Ambika,

Hi.., We refer yr review and we are happy and thankful to u for yr pleasant stay with us and we came to know that yr fully satisfied by Hotel Accolade.

We Hope this is yr permanent place in Ahmadabad for staying. We will also try to serve u in yr every visit as before.

Whatever yr program in Ahmadabad kindly inform us in advance so we can accommodate u properly.

Thanks.
Manjurali P.
Hotel Accolade.

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Reviewed September 23, 2013

Hi, in regarding of my visit to ahmedabad normaly i use to stay in hotel but this time istayed in hotel accolade. Which was my good experience for staying in hotel accolade it is located in prime location besides of 3/4 stars hotels. Rooms r very neat & clean. Staff r also very co-operative & friendly. In morning b/f also there is heavy manu with the many items. My suggestion is if u r visit to ahmedabad for ur official visit or personal hotel accolade is a such a appropriate place for staying.

  • Stayed: September 2013
    • Value
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    • Rooms
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    • Service
Thank Helina313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded September 25, 2013

Dear Helina,

with ref. in yr review we are really thankful to u for yr satisfaction. Secondary, we came to know that also for staying with us and u have no complain for staff, Food, Cleanness, etc. we hope u will arrange yr visit in Hotel Accolade soon.

Thanks,
Manjurali P.
Hotel Accolade.

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Reviewed September 19, 2013

A very pleasant stay experience at accolade. One of the finest place in Ahmedabad to stay, courteous staff, nice food and good ambience. Very well connected and convenient from Station and Airport both.

  • Stayed: August 2013, traveled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Harshal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded September 21, 2013

Dear Sir,

In the ref. of the yr review we are very thankful to u. As per yr review we mean u are satisfy with us and Hotel Accolade.
In future also as per yr visit we will try our level best to serve u as before and maintain yr satisfaction with the continuity.
Once again we are thankful to u for the yr specious time for put down yr reviews what u feel with our hotel.

Thanks.
Manjurali P.
Hotel Accolade.

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Reviewed September 18, 2013

Good hospitable business hotel in the mid economy range.
Only thing they need to improve is to make the rooms a little bit more sound proof. Also the air conditioners need a overhauling and possible replacement

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Rayomand67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded September 20, 2013

Dear Sir,

we refer yr review and we are sorry for yr inconvenience due to A.C sound and we just clarify that at present in our all rooms we are installing new Split A.C and as soon as possible we will change in the same. so, we hope in yr next visit u will not face the same. We are very thankful to u for yr suggestion and we are appreciate also.

Thanks.
Manjurali P.
Hotel Accolade.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Accolade

Address: Accolade Sheth Mangaldas Marg, Ahmedabad 380006, India
Location: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #33 of 166 Hotels in Ahmedabad
Price Range: $27 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Accolade 3*
Number of rooms: 29
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