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“Didnt expect so many issues - heard a lot of good about this chain.”

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Lemon Tree Hotel, Ahmedabad
Ranked #16 of 154 Hotels in Ahmedabad
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Didnt expect so many issues - heard a lot of good about this chain.”
3 of 5 bubbles Reviewed September 17, 2010

The overall experience was really bad as I expected a very professional grade service and a quality business hotel. The start was good with a clean and good vehicle to pick up from airport. Check-in process was so so though it was very clear that grooming of staff was far below expectation... it was more of "desi" hotel check-in experience with the exception of computer at the reception instead of a long book. Room was clean but bathroom was somewhow looking very cheap. I'm not sure how long these fittings will last with exception of an excellent shower. Next issue was the telephone. After I returned to the room in the evening and waiting for a cab, got a call on my cell instead of room phone and operator informed that room phone is not being answerd but I never heard the ring tone. Same issue continued till chk-out... Breakfast on the next day morning was really bad. Everything was there but all of bad quality (at least whatever I tried). Breads were old and bad, cereals were soft with moisture and so on. Worst part was the departure. The cab that was given was looking bad from outside itslef and inside was terrible...it was stinking... not cleaned for some time. Though it was not branded as hotel car but when it's provided as hotel's service, some quality checks need to exist.
I was very disappointed with the overall experience from a group of hotels with grwoin numbers and having heard good about it earlier.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arindamsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Sir,

Thank you for your feedback.

Please accept my apologies for the inconvenience inadvertently caused due to a lapse in the processes at our hotel. We will make the necessary changes in order to better meet our guest’s expectations, going forward.

Once again I apologize sincerely for the inconvenience caused to you.

May I request you, in future, to email your booking directly to me at shubhanshu.sharma@lemontreehotels.com and allow me to personally make your reservations.

Thank you once again. We appreciate your candid feedback and look forward to your continued patronage of Lemon Tree Hotels.

With my best regards,
Shubhanshu Sharma
Hotel Manager
Lemon Tree Hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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951 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mumbai
1 review
5 of 5 bubbles Reviewed September 16, 2010

During my business meeting with client in Ahmedabad, I used to stay there for a day. The location of the hotel is very nice and cleanliness and hospitality. The Staff was superb, the hotel itself was clean and neat, and the food in the restaurant was excellent. Security was everywhere, including guards at the entrance to the hotel grounds that inspected all cars. My room was large, with a nice bed, a large work desk.

The good thing about the hotel that it is well connected and situated in peaceful area.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vixit6601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed September 8, 2010

Lemon Tree is a perfect example of Business Hotel. It has everything that you may need & does not have anything that you normally do not need in a business trip. On reaching the hotel you realise why the hotel is charging you lesser than other similar rates properties. They have cut the unnecessary costs & given that back to you in lower rates. But that does not mean that the hotel is not good.

As soon as you reach the hotel, the receptionist quickly is able to get you checked in. The coffee shop is also very effective with not a large spread but enough to keep you interested in the food. The hotel also has a DVD library which helps you to catch up on some missed movies after coming back from the day's work. And the room is extremely comfortable. The hotel is in great condition & the bathrooms (the most important one) are clean & nice.

The hotel is located conveniently in the heart of the city. Overall a very good experience.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rahul_agarwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 bubbles Reviewed September 7, 2010

Lemon tree Hotel Ahmedabad provides you with an excellent hospitality. The location is central and well connected with the rest of the city. The rooms are very comfortable and well lit. The food was a delight. The hotel staff was also extremely amicable and helpful. The hotel did live up to the traditional Indian saying, "Atithi Devo Bhavah" (A guest is like your God). Overall, if I were to conclude my experience of stay at the Lemon Tree, Ahmedabad, I would say... Money well spent!

  • Stayed August 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apurva7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
4 of 5 bubbles Reviewed September 2, 2010

A very good hotel - Decent Breakfast & Chef will make something special for little ones too. V.Good staff at restaurant....

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank sumitwirc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 23, 2010

We stayed for eight nights and thoroughly enjoyed it. Our room was showing no sign of wear and the staff are amazingly helpful and friendly. Our only negative was with the car rental which was somewhat disorganised. But other than that I would stay here again and recommend to others.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshisAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, India
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 22, 2010

This is my second stay here; rooms are a bit small but very clean & very well equipped and designed for a business traveller. Room service was prompt, restaurant was cheerful & bright. Breakfast buffet is huge and you can just really fill yourself up for the day. However choice of veg dishes was limited, surprising. Good central location, quiet area, easy for visitors to find. Complimentary airport pick-up was efficient. Reception staff appear overworked/confused at times, the front desk is rather small and tends to get very crowded at peak times.Overall an excellent hotel to stay, for a business trip.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sekharr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Ahmedabad, responded to this review, September 20, 2016
Dear Guest:

Thank you for your feedback regarding your stay at Lemon Tree Hotel, Ahmedabad.

May I apologies for not meeting some of your expectation during your stay and found the services not up to the mark.

We have taken note for the series of issues mentioned by you and have briefed our team to be more alert and prompt while offering guest satisfaction.

I am sure that you being our valued patron will allow us to make amends and provide us opportunity to serve you.

Please feel free to reach to us at all times for assistance in future. We assure you of a much better experience on your future visits.


Best Regards,

Shubhanshu Sharma
Hotel Manager
Lemon tree hotel, Ahmedabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Hotel, Ahmedabad

Property: Lemon Tree Hotel, Ahmedabad
Address: 434/1, Mithakali Six Cross Roads, Ahmedabad 380006, India
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Ahmedabad
#6 Family Hotel in Ahmedabad
#7 Business Hotel in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lemon Tree Hotel, Ahmedabad 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located in Ahmedabad’s downtown shopping and commercial area of CG Road inNavrangpura, this attractive and airy hotel is walking distance from Hazira LNG,Adani House, Vadilal Industries, Suzlon Energy, HDFC Bank, Standard CharteredBank, Reliance Capital, Bank of Baroda and more. ... more   less 
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Also Known As:
Lemon Tree Hotel Ahmedabad

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